15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 15 reviews and ratings
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 113 reviews and ratings
Feature Set Ratings
- JW Player ranks higher in 3 feature sets: Video Marketing, Video Security, Video Hosting, Management & Storage
- Vimeo ranks higher in 2 feature sets: Video Player, Video Analytics
Video Marketing
8.6
JW Player
86%
5.0
Vimeo
50%
Vimeo ranks higher in 4/6 features
Vimeo ranks higher in 4/6 features
Support for advertisements
9.1
91%
2 Ratings
3.3
33%
12 Ratings
Video SEO
8.1
81%
2 Ratings
5.2
52%
23 Ratings
Lead generation
N/A
0 Ratings
4.1
41%
18 Ratings
Video personalization
N/A
0 Ratings
6.4
64%
29 Ratings
eCommerce
N/A
0 Ratings
7.0
70%
11 Ratings
Integration to Marketing Automation
N/A
0 Ratings
4.3
43%
17 Ratings
Video Security
7.8
JW Player
78%
7.6
Vimeo
76%
Vimeo ranks higher in 3/5 features
Vimeo ranks higher in 3/5 features
Video access controls
9.0
90%
1 Rating
8.3
83%
34 Ratings
User management
9.0
90%
1 Rating
7.0
70%
31 Ratings
Video link sharing
7.0
70%
3 Ratings
8.3
83%
32 Ratings
External video
6.0
60%
2 Ratings
7.1
71%
31 Ratings
Internal video
N/A
0 Ratings
7.3
73%
30 Ratings
Video Player
7.0
JW Player
70%
7.5
Vimeo
75%
JW Player ranks higher in 2/4 features
JW Player ranks higher in 2/4 features
Player customization
2.0
20%
3 Ratings
5.8
58%
28 Ratings
Embedded videos
6.0
60%
3 Ratings
8.1
81%
34 Ratings
Video quality / Bandwidth controls
10.0
100%
3 Ratings
8.3
83%
33 Ratings
Mobile compatibility
10.0
100%
3 Ratings
7.9
79%
34 Ratings
Video Analytics
1.0
JW Player
10%
5.6
Vimeo
56%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Per viewer tracking
1.0
10%
1 Rating
6.0
60%
21 Ratings
Per video tracking
1.0
10%
2 Ratings
6.5
65%
26 Ratings
Video analytics dashboard
1.0
10%
3 Ratings
5.6
56%
25 Ratings
A/B testing
N/A
0 Ratings
3.4
34%
11 Ratings
Streaming quality reports
N/A
0 Ratings
6.4
64%
13 Ratings
Video Hosting, Management & Storage
8.6
JW Player
86%
7.2
Vimeo
72%
JW Player ranks higher in 4/6 features
JW Player ranks higher in 4/6 features
On-Demand video
6.0
60%
3 Ratings
7.8
78%
22 Ratings
Live streaming
10.0
100%
1 Rating
7.8
78%
12 Ratings
Video upload & format support
10.0
100%
3 Ratings
7.3
73%
32 Ratings
Video library / File management
7.0
70%
3 Ratings
6.7
67%
30 Ratings
Video portal
10.0
100%
1 Rating
7.2
72%
21 Ratings
Impact of streaming on network
N/A
0 Ratings
6.5
65%
18 Ratings
Video Platform Integrations
JW Player
Feature Set Not Supported
N/A
6.1
Vimeo
61%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Integration to Salesforce.com
N/A
0 Ratings
5.6
56%
5 Ratings
Integration to Marketo
N/A
0 Ratings
5.8
58%
5 Ratings
Integration to HubSpot
N/A
0 Ratings
6.1
61%
5 Ratings
Integration to Eloqua
N/A
0 Ratings
6.0
60%
3 Ratings
Integration to LMS
N/A
0 Ratings
7.1
71%
6 Ratings
Video Engagement
JW Player
Feature Set Not Supported
N/A
4.9
Vimeo
49%
Vimeo ranks higher in 3/3 features
Vimeo ranks higher in 3/3 features
Audience polling
N/A
0 Ratings
4.3
43%
5 Ratings
Audience Q&A / Live chat
N/A
0 Ratings
4.4
44%
6 Ratings
Video comments
N/A
0 Ratings
6.0
60%
25 Ratings
Attribute Ratings
- JW Player is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- JW Player and Vimeo are tied in 1 area: Usability
Likelihood to Recommend
8.0
JW Player
80%
4 Ratings
5.0
Vimeo
50%
37 Ratings
Likelihood to Renew
10.0
JW Player
100%
1 Rating
Vimeo
N/A
0 Ratings
Usability
9.0
JW Player
90%
1 Rating
9.0
Vimeo
90%
1 Rating
Support Rating
7.0
JW Player
70%
4 Ratings
6.9
Vimeo
69%
15 Ratings
Implementation Rating
7.0
JW Player
70%
2 Ratings
Vimeo
N/A
0 Ratings
Likelihood to Recommend
JW Player
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Director of Video Content
Forum CommunicationsMedia Production, 1001-5000 employees
Vimeo
If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Senior Webmaster
RiksteaternEntertainment, 201-500 employees
Pros
JW Player
- Responsive HTML5
- Provides share functionality built into the player
- Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
- Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Vimeo
- User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
- Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
- As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Associate Director of Chapter Services
Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees
Cons
JW Player
- Definitely missing the ability (in and easy way) to have clickable links in the video.
- Analytics is a little cumbersome and not very user-friendly.
Digital & Video Specialist
Allured Business MediaPublishing, 11-50 employees
Vimeo
- Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
- "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
- Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 1-10 employees
Pricing Details
JW Player
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—JW Player Editions & Modules
—
Additional Pricing Details
—Vimeo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$12 per month
Vimeo Editions & Modules
Edition
Plus | $121 |
---|---|
Pro | $201 |
Business | $501 |
Premium | $751 |
- per month
Additional Pricing Details
—Likelihood to Renew
JW Player
JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Vimeo
No score
No answers yet
No answers on this topic
Usability
JW Player
JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Vimeo
Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Student
RITPhotography, 5001-10,000 employees
Support Rating
JW Player
JW Player 7.0
Based on 4 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Digital & Video Specialist
Allured Business MediaPublishing, 11-50 employees
Vimeo
Vimeo 6.9
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

Verified User
Partner in Other
Sports Company, 1-10 employeesImplementation Rating
JW Player
JW Player 7.0
Based on 2 answers
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Chief Executive Officer
Motion Media SolutionsMedia Production, 1-10 employees
Vimeo
No score
No answers yet
No answers on this topic
Alternatives Considered
JW Player
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Director, Online Advertising and Operations
PlaybillPublishing, 51-200 employees
Vimeo
YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Manager - Video Team
Ekwa MarketingComputer Software, 51-200 employees
Return on Investment
JW Player
- JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
- We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
- The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Director of Video Content
Forum CommunicationsMedia Production, 1001-5000 employees
Vimeo
- It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
- The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
- The tool has allowed students in other countries to access content faster.
- NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees