Likelihood to Recommend I wouldn't recommend Kajabi for someone that's starting to figure out what their product is going to be and who is the target audience. While one could argue the starting price point isn't high compared to having a brick and mortar store, it's also not practical pay between $100-$200 a month while the business figures out their offer. Kajabi is better suited for someone who has already tested their product, specifically courses, and can start selling it relatively soon after launching their Kajabi site. While Kajabi has come out with a coaching and community products, those are still in their infancy. The strength of Kajabi is in their course content delivery supported by the ability to have a simple website and email marketing system in the same platform.
Read full review The amount of support available alone makes this system as great as it is! This is the 4th LMS I've worked with and the 3rd I've personally had a hand in setting up. Tovuti LMS is by far the most user-friendly on both the admin and end-user sides that I've experienced. This system works great for our users many of whom are 65+ in age, so the user-friendly part is essential. I know I've already said it, but the amount of support provided by the Tovuti Team is top-notch. If someone that I'm dealing with doesn't have an immediate answer to my query someone else always gets back to me in a timely manner. I no longer have to spend additional time searching for answers.
Read full review Pros With a featured button as opposed to just a hyperlink, it is incredibly simple to link to a page within an email. The marketing strategy's functionality and the ability to customize emails allow me to communicate with every client. Course creator to create digital products from your content. Read full review Customization - we support internal and external users, the ability to have unique registrations fields for the different audiences is a game changer, the ability to build custom reports is helpful as well. Interactive Content Tools - Love the ability to create interaction with users so it is not just text or videos they are looking at. Ease of Use on End User Side - It's not tricky, all levels of tech savvy users can find success as learners! Read full review Cons The inbuilt themes are excellent but sometimes a small change is required to improve it - that then requires a code change which must then be reapplied if Kajabi issue an upgrade. Once you get the "hang" of it, Kajabi is a very powerful platform. But it does take an investment of time. Kajabi also has a best-practice way of doing things and I feel that it is worth paying for skilled support to get through the setup quickly. Read full review iFraming has always been an interesting feature to try out, but the design can be tricky. Allowing for my useable iFraming activities is always on my list. Offering reporting/results on interactive videos is something I've been missing from the start. We use interactive videos to provide checkpoints of understanding, but there's no result section on the back end to review students' responses - only a numerical score is provided. Toggling between personal dashboards and team lead dashboards is a great capability, but this opens a new tab. I'd rather everything stay within one tab and navigate through that! Read full review Likelihood to Renew We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features
Read full review We have established the training department to extend our training capabilities into one central area. I have mentioned training production, internal and external sales staff. But the training department will surely delve into the HR area of new hire orientation, annual recertification processes, etc. We truly have just scratched the surface of this iceberg. Now that we have made the investment, we will surely continue with this product. I cannot see us moving to another product at all. We will definitely renew our subscription with Tovuti
Read full review Usability Kajabi is very usable. But it is complex and if you haven't used it for a few weeks you have to remind yourself how to do things. It is very important to treat it like any major system and be very disciplined about how you file things and name documents
Read full review As far as building the program, once you have learned the basics it is very easy to upload and create content. They also provide a ton of resources and have an extremely responsive help team, so when and If I am stuck, Tovuti is quick to help me find the solution. The test users I have given access to have all mentioned the ease of navigation and use of the program overall.
Read full review Reliability and Availability I have yet to have an outage on the availability. As far as I know, no trainee has run into it either. Excellent rating on that front
Read full review Performance I have worked with so many software packages that are slow to load, take for ever for screen changes, etc. I do not have that issue here with Tovuti at all. I have yet to really do any reporting on it as we are fairly new with the package, but if it operates like the rest of the system, then I am going to assume that reporting will be no more difficult than the rest of the platform
Read full review Support Rating The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL
Read full review The pre-sales team was very helpful and responsive and then stopped responding to my mail as soon as I had signed the contract, not even a reply from the last couple of emails sent. The post-sale teams are engaged and quick to respond and really good. Unfortunately, I need to use them more than I should, and sometimes the reply is "we don't support that feature", but the support from the support team is excellent.
Read full review Online Training Hayden was awesome. He knows his product inside and out and was able to answer all my questions. I had a lot of questions. I was actually starting to build courses while I was going through the training so that when the next session on the schedule came up, I had even more questions about what I had done vs the way I maybe should have. In the end, I was doing my own hands-on while going through the training. Tovuti is that easy to use.
Read full review Implementation Rating These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.
Read full review The implementation had extremely wonderful support from Tovuti in the form of a series of one-on-one meetings to hear the clients needs and intended usage and then to set up the platform to meet those needs while demonstrating how to use it.
Read full review Alternatives Considered ClickFunnels is a great tool for funnel automation, landing pages, and lead generation but when it comes to product delivery for content creators it lacks functionality as it reality it was not meant for that purpose. Originally, we used
ClickFunnels for our funnels but we found out that we could do exactly the same with Kajabi, so we migrated all of our funnels to Kajabi
Read full review Tovuti LMS is super easy to use compared to Relias. Relias is very clunky and we always would have learners have issues with the platform. Tovuti's buildout process compared to Relias is very clean and easy to use. The analytics and reporting are also amazing, plus the cost is so much more affordable for what you're getting. The only caveat to this is that Relias has content included and the content is well done.
Read full review Contract Terms and Pricing Model I helped with the decision to purchase the software but purchasing did the contract work. They seemed satisfied so I am going with that
Read full review Scalability Scalability is great. We bought their first 'size' package and that covers 300 trainees. Transitioning to the next level is more a matter of accounting and payment. My take on it is that its just a matter of paying the higher level of subscription and its done
Read full review Professional Services Top shelf
Read full review Return on Investment When we used Kajabi to launch new programs we achieved the ROI of our monthly investment each time. With Kajabi, the ability to offer old programs that have been offered in the past is easy to present to one-off customers or when not in a launch series. Read full review Improved Communications. Decision making has improved. Problems caused by spatial or temporal distances are no longer a problem. Facilitates the distance training experience. Third-party courses can be modified and adapted to the level and demands of the students in order to reuse them. Learning management with a high level of automation and integration. Read full review ScreenShots