Likelihood to Recommend KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Read full review SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
Read full review Pros They make it easy to create pages for each product. They have a variety of customization options to tailor to the needs of your website. Changes can be made from one part of the site, to the entire site, with ease. Read full review Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making. Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction. Read full review Cons Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff. It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better. Read full review It's a little pricey; further cost reductions will expand product selection; also, trained operators are required. HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials. Read full review Likelihood to Renew KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
Read full review I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers Presentation Layer Architect & Development Manager
Read full review Usability The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
Read full review Support Rating We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Read full review Implementation Rating Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Read full review Alternatives Considered Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
Read full review SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
Read full review Scalability The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
Read full review Return on Investment Increased employee efficiency Better customer service. Easier, hassle-free product management. Read full review It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience. My current client's customers have given very positive experience about new website built on SAP Commerce Cloud. Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort. Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time. Read full review ScreenShots SAP Commerce Cloud Screenshots