What users are saying about
29 Ratings
88 Ratings
29 Ratings
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Score 8.3 out of 100
88 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Vimeo

If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Michael Kazarnowicz | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Kaltura
8.2
Vimeo
6.2
Lead generation
Kaltura
7.0
Vimeo
7.4
Video personalization
Kaltura
10.0
Vimeo
7.0
eCommerce
Kaltura
7.0
Vimeo
5.2
Support for advertisements
Kaltura
9.0
Vimeo
5.2
Video SEO
Kaltura
8.0
Vimeo
6.7
Integration to Marketing Automation
Kaltura
Vimeo
5.9

Video Platform Integrations

Kaltura
9.5
Vimeo
6.1
Integration to Eloqua
Kaltura
9.0
Vimeo
6.0
Integration to LMS
Kaltura
10.0
Vimeo
7.1
Integration to Salesforce.com
Kaltura
Vimeo
5.5
Integration to Marketo
Kaltura
Vimeo
5.8
Integration to HubSpot
Kaltura
Vimeo
6.1

Video Security

Kaltura
8.9
Vimeo
8.2
Video access controls
Kaltura
9.0
Vimeo
8.5
User management
Kaltura
8.2
Vimeo
7.6
Video link sharing
Kaltura
8.4
Vimeo
8.8
Internal video
Kaltura
10.0
Vimeo
8.0
External video
Kaltura
8.8
Vimeo
8.0

Video Player

Kaltura
9.3
Vimeo
8.1
Player customization
Kaltura
9.0
Vimeo
7.3
Embedded videos
Kaltura
9.3
Vimeo
8.7
Video quality / Bandwidth controls
Kaltura
10.0
Vimeo
8.3
Mobile compatibility
Kaltura
9.0
Vimeo
8.2

Video Analytics

Kaltura
8.9
Vimeo
6.3
A/B testing
Kaltura
9.0
Vimeo
3.6
Streaming quality reports
Kaltura
9.0
Vimeo
5.4
Per viewer tracking
Kaltura
8.7
Vimeo
7.1
Per video tracking
Kaltura
8.7
Vimeo
8.1
Video analytics dashboard
Kaltura
9.1
Vimeo
7.0

Video Hosting, Management & Storage

Kaltura
8.4
Vimeo
7.2
On-Demand video
Kaltura
8.8
Vimeo
7.5
Live streaming
Kaltura
7.3
Vimeo
7.6
Impact of streaming on network
Kaltura
8.4
Vimeo
6.2
Video upload & format support
Kaltura
8.8
Vimeo
6.9
Video library / File management
Kaltura
8.2
Vimeo
7.2
Video portal
Kaltura
9.0
Vimeo
7.6

Video Engagement

Kaltura
9.0
Vimeo
5.3
Audience polling
Kaltura
9.0
Vimeo
4.1
Audience Q&A / Live chat
Kaltura
8.0
Vimeo
4.8
Video comments
Kaltura
10.0
Vimeo
7.2

Pros

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Vimeo

  • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
  • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
  • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Marissa Roth | TrustRadius Reviewer

Cons

Kaltura

  • Tech Support takes a bit longer to reply
  • Better audio support
  • Could improve the basic editor
  • Better analytics from Kaltura Classroom
Rubén Durán | TrustRadius Reviewer

Vimeo

  • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
  • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
  • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Jonah Dempcy | TrustRadius Reviewer

Likelihood to Renew

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Usability

Kaltura

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

Vimeo

Vimeo 7.7
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Vimeo

YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Hanaa Ibham | TrustRadius Reviewer

Return on Investment

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Vimeo

  • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
  • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
  • The tool has allowed students in other countries to access content faster.
  • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Mark Nowowiejski | TrustRadius Reviewer

Pricing Details

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaltura Editions & Modules

Additional Pricing Details

Vimeo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

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