What users are saying about
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
70 Ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Webex Events

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Video Marketing

    7.6

    Kaltura

    76%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    Lead generation

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video personalization

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    eCommerce

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Support for advertisements

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration to Marketing Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Video Platform Integrations

    7.3

    Kaltura

    73%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Marketo

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Eloqua

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration to LMS

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Security

    8.4

    Kaltura

    84%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    Video access controls

    8.6
    86%
    7 Ratings
    N/A
    0 Ratings

    User management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video link sharing

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Internal video

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    External video

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video Player

    8.1

    Kaltura

    81%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Player customization

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Embedded videos

    8.5
    85%
    6 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    Video Analytics

    6.8

    Kaltura

    68%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    A/B testing

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Streaming quality reports

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Per viewer tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Per video tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.2

    Kaltura

    82%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    On-Demand video

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Live streaming

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Impact of streaming on network

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Video upload & format support

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video library / File management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video portal

    8.7
    87%
    6 Ratings
    N/A
    0 Ratings

    Video Engagement

    7.4

    Kaltura

    74%

    Webex Events

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 3/3 features

    Audience polling

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Audience Q&A / Live chat

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Video comments

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Webex Events is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Kaltura

    80%
    11 Ratings
    9.4

    Webex Events

    94%
    48 Ratings

    Likelihood to Renew

    6.3

    Kaltura

    63%
    3 Ratings

    Webex Events

    N/A
    0 Ratings

    Support Rating

    5.0

    Kaltura

    50%
    2 Ratings

    Webex Events

    N/A
    0 Ratings

    Likelihood to Recommend

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Read full review

    Cisco

    It's a great platform for a virtual event as well as an easy way to create a phone app for an in-person or hybrid event. It's especially good if your event is not simply open to the public and you want to restrict access to the content to those who have paid/registered etc.
    Read full review

    Pros

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review

    Cisco

    • Customer service and attention is the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues
    • The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
    • Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
    • Many of the changes to the product I know came from direct requests made by our organization.
    Read full review

    Cons

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Read full review

    Cisco

    • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
    • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
    • Documentation and knowledgebase could be more substantive.
    Read full review

    Pricing Details

    Kaltura

    Starting Price

    Editions & Modules

    Kaltura editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Webex Events

      Starting Price

      Editions & Modules

      Webex Events editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Kaltura

        The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
        Read full review

        Cisco

        No answers on this topic

        Support Rating

        Kaltura

        The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
        Read full review

        Cisco

        No answers on this topic

        Alternatives Considered

        Kaltura

        Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
        Read full review

        Cisco

        We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
        Read full review

        Return on Investment

        Kaltura

        • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
        • User issues ie: uploading video, viewing video has been greatly reduced.
        • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
        Read full review

        Cisco

        • Socio has improved the ROI on my fundraising events by keeping attendees focus and housed in the event. With Zoom or random links attached they get lost in the web of distractions.
        • Attendees are easily able to connect with speakers, providers and others guests.
        • I can incorporate donation links, monthly giving, and silent auctions all in one easy-to-find place!
        • Sponsors do not feel left out! They can highlight exactly what they want and be engaged virtually!
        Read full review

        Screenshots

        Add comparison