What users are saying about
26 Ratings
41 Ratings
26 Ratings
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Score 8.9 out of 100
41 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Mitel MiCollab ranks higher in 1 feature set: Project Management

Project Management

6.5

Kanban Tool

65%
7.8

Mitel MiCollab

78%
Kanban Tool ranks higher in 11/16 features

Task Management

9.7
97%
11 Ratings
9.2
92%
6 Ratings

Resource Management

7.3
73%
8 Ratings
N/A
0 Ratings

Gantt Charts

1.0
10%
3 Ratings
9.0
90%
2 Ratings

Scheduling

7.0
70%
9 Ratings
8.3
83%
8 Ratings

Workflow Automation

6.7
67%
9 Ratings
8.1
81%
4 Ratings

Team Collaboration

9.1
91%
11 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.0
80%
10 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

3.7
37%
6 Ratings
N/A
0 Ratings

Document Management

4.5
45%
7 Ratings
N/A
0 Ratings

Email integration

7.3
73%
9 Ratings
N/A
0 Ratings

Mobile Access

8.4
84%
8 Ratings
6.8
68%
11 Ratings

Timesheet Tracking

7.6
76%
6 Ratings
N/A
0 Ratings

Change request and Case Management

7.6
76%
7 Ratings
N/A
0 Ratings

Budget and Expense Management

3.0
30%
4 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
6.7
67%
8 Ratings

Visual planning tools

N/A
0 Ratings
6.5
65%
5 Ratings

Professional Services Automation

5.8

Kanban Tool

58%

Mitel MiCollab

Feature Set Not Supported
N/A
Kanban Tool ranks higher in 4/4 features

Quotes/estimates

6.3
63%
4 Ratings
N/A
0 Ratings

Invoicing

4.7
47%
4 Ratings
N/A
0 Ratings

Project & financial reporting

3.0
30%
4 Ratings
N/A
0 Ratings

Integration with accounting software

9.0
90%
1 Rating
N/A
0 Ratings

Communication

Kanban Tool

Feature Set Not Supported
N/A
7.3

Mitel MiCollab

73%
Mitel MiCollab ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.0
80%
12 Ratings

Notifications

N/A
0 Ratings
8.1
81%
12 Ratings

Discussions

N/A
0 Ratings
7.2
72%
7 Ratings

Surveys

N/A
0 Ratings
8.0
80%
2 Ratings

Internal knowledgebase

N/A
0 Ratings
8.6
86%
6 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.3
53%
4 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
5.3
53%
4 Ratings

Integrates with Outlook

N/A
0 Ratings
8.0
80%
6 Ratings

File Sharing & Management

Kanban Tool

Feature Set Not Supported
N/A
7.1

Mitel MiCollab

71%
Mitel MiCollab ranks higher in 7/7 features

Video files

N/A
0 Ratings
5.1
51%
5 Ratings

Audio files

N/A
0 Ratings
7.0
70%
7 Ratings

Document collaboration

N/A
0 Ratings
5.1
51%
5 Ratings

Access control

N/A
0 Ratings
8.0
80%
8 Ratings

Advanced security features

N/A
0 Ratings
7.9
79%
7 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
1 Rating

Device sync

N/A
0 Ratings
8.5
85%
7 Ratings

Attribute Ratings

  • Kanban Tool is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Mitel MiCollab is rated higher in 1 area: Usability

Likelihood to Recommend

9.7

Kanban Tool

97%
11 Ratings
7.2

Mitel MiCollab

72%
13 Ratings

Likelihood to Renew

9.1

Kanban Tool

91%
2 Ratings

Mitel MiCollab

N/A
0 Ratings

Usability

6.0

Kanban Tool

60%
4 Ratings
9.0

Mitel MiCollab

90%
1 Rating

Support Rating

8.3

Kanban Tool

83%
8 Ratings
6.4

Mitel MiCollab

64%
6 Ratings

Implementation Rating

8.2

Kanban Tool

82%
2 Ratings

Mitel MiCollab

N/A
0 Ratings

Likelihood to Recommend

Shore Labs

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review

Mitel Networks Corporation

MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
Read full review

Pros

Shore Labs

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Read full review

Mitel Networks Corporation

  • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
  • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
  • The customer support for the product is first-rate. They are always present and helpful when needed.
Read full review

Cons

Shore Labs

  • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
  • Kanban gives a higher level project management view but it lacks customization and personal settings features.
  • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
Read full review

Mitel Networks Corporation

  • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
  • Has chat feature to tag someone when they are on the phone, or you just don't want to call
  • App for smartphone allows for desk phone to cell phone collaboration
Read full review

Pricing Details

Kanban Tool

Starting Price

$5 per month per user

Editions & Modules

Kanban Tool editions and modules pricing
EditionModules
Kanban Tool On-Site Enterprise10801
Kanban Tool On-Site Team6002
Kanban Tool Enterprise93
Kanban Tool Team54

Footnotes

  1. per year per 10-user pack
  2. per year per 10-user pack
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Mitel MiCollab

Starting Price

Editions & Modules

Mitel MiCollab editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Shore Labs

    We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
    Read full review

    Mitel Networks Corporation

    No answers on this topic

    Usability

    Shore Labs

    Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
    Read full review

    Mitel Networks Corporation

    It's very easy to use and setup for everyone who is tech savvy or not!
    Read full review

    Support Rating

    Shore Labs

    This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
    Read full review

    Mitel Networks Corporation

    Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
    Read full review

    Alternatives Considered

    Shore Labs

    We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
    Read full review

    Mitel Networks Corporation

    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Read full review

    Return on Investment

    Shore Labs

    • Better communication and organization of ongoing projects.
    • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
    • Greatly reduced costs from using other tools that were much more expensive.
    Read full review

    Mitel Networks Corporation

    • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
    Read full review

    Screenshots

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