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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kaspersky Endpoint Security Cloud

    Score7.9 out of 10
    Small Businesses (1-50 employees)
    Kaspersky Endpoint Security Cloud provides a solution for organizations' IT security needs, blocking ransomware, file-less malware, zero-day attacks and other emerging threats. Kaspersky’s cloud-based approach helps users to work securely on any device, and collaborate safely online, at work or at home, from remote offices and in the field. The cloud-native console means the organization's security can be managed from anywhere, any time.

    $215

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Kaspersky Endpoint Security CloudTeamViewer
    Editions & Modules
    Kaspersky Endpoint Security Cloud
    starting at $215
    per year starting with 5 devices
    Kaspersky Endpoint Security Cloud Plus
    starting at $342
    per year starting with 5 devices
    Kaspersky Endpoint Security Cloud Pro
    starting at $550
    per year starting with 5 devices
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Kaspersky Endpoint Security CloudTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsDiscount available for multi-year contracts.—
    More Pricing Information
    Community Pulse
    Kaspersky Endpoint Security CloudTeamViewer
    Considered Both Products
    Kaspersky Lab
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    Kaspersky Endpoint Security CloudTeamViewer
    Endpoint Security
    Comparison of Endpoint Security features of Kaspersky Endpoint Security Cloud and TeamViewer
    Feature
    Kaspersky Endpoint Security Cloud
    8.1
    12 Ratings
    5% below category average
    TeamViewer
    -
    Ratings
    Anti-Exploit Technology8.012 Ratings00 Ratings
    Endpoint Detection and Response (EDR)7.912 Ratings00 Ratings
    Centralized Management8.412 Ratings00 Ratings
    Hybrid Deployment Support7.811 Ratings00 Ratings
    Infection Remediation8.112 Ratings00 Ratings
    Vulnerability Management7.912 Ratings00 Ratings
    Malware Detection8.612 Ratings00 Ratings
    Security
    Comparison of Security features of Kaspersky Endpoint Security Cloud and TeamViewer
    Feature
    Kaspersky Endpoint Security Cloud
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Kaspersky Endpoint Security Cloud and TeamViewer
    Feature
    Kaspersky Endpoint Security Cloud
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Kaspersky Endpoint Security Cloud and TeamViewer
    Feature
    Kaspersky Endpoint Security Cloud
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Kaspersky Endpoint Security Cloud and TeamViewer
    Feature
    Kaspersky Endpoint Security Cloud
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    Kaspersky Endpoint Security CloudTeamViewer
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    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kaspersky Endpoint Security CloudTeamViewer
    Likelihood to Recommend
    8.0
    (12 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.1
    (3 ratings)
    9.0
    (59 ratings)
    Availability
    8.0
    (12 ratings)
    9.1
    (6 ratings)
    Performance
    7.6
    (12 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.2
    (51 ratings)
    In-Person Training
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.7
    (166 ratings)
    Configurability
    8.2
    (1 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Kaspersky Endpoint Security CloudTeamViewer
    Likelihood to Recommend
    Kaspersky Lab
    Well-Suited Scenarios:Small to Medium-sized Businesses (SMBs): Kaspersky Endpoint Security Cloud is well-suited for SMBs with limited IT resources. Its cloud-based management simplifies deployment and ongoing security administration, allowing smaller businesses to benefit from enterprise-grade protection without the complexity.Distributed Workforces: In scenarios where employees work remotely or across multiple locations, the cloud-based nature of Kaspersky Endpoint Security Cloud is advantageous. It enables centralized management of security policies, ensuring consistent protection for all endpoints regardless of their physical location.Proactive Threat Detection: Organizations that prioritize proactive threat detection and response benefit from Kaspersky's advanced capabilities. The endpoint detection and response (EDR) features help identify and mitigate potential threats in real-time, crucial for industries handling sensitive data.Less Appropriate Scenarios:Highly Regulated Industries with Specific Compliance Requirements: In industries with stringent compliance regulations, organizations may require specialized solutions that offer more granular control and reporting features tailored to specific compliance standards. Kaspersky may need to enhance customization options to cater to these specific needs.Resource-Constrained Environments: While Kaspersky Endpoint Security Cloud is generally efficient, organizations with extremely resource-constrained environments, such as older hardware or limited bandwidth, might find the solution demanding in terms of system resources.
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Kaspersky Lab
    • Excellent Customer Service - Every time I need something from my main contact at Kaspersky I will get the fastest support within a day or two max, depending on the hour I call.
    • Excellent Performance - KES has been I can say a ghost on my company and my clients because of it's performance, since is light weight when processing and protecting.
    • Excellent Administration of Cloud Console - It's easy to navigate thru the KES Cloud Console having a quick help that orientates for any easy doubt to clear out, if needed to escalate I can always setup a Ticket and get a fast response.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Kaspersky Lab
    • Though the Kaspersky Endpoint Security Cloud provides security from all the types of Cyber threat but it will be great to have the protection from the attacks which occurs from inside of an organization.
    • As Kaspersky Endpoint Security Cloud provides the Cyber security training to it's users in only Kaspersky Endpoint Security Cloud Pro which should be included in it's all versions so that the users will be aware of the Cyber threats.
    • The feature of root cause analysis is a great feature of Kaspersky Endpoint Security Cloud but I feel there is a scope for improvement in it.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Kaspersky Lab
    We have been using Kaspersky Endpoint Security products for several years and the jump to the console cloud has been very comfortable for us since we do not have to dedicate a server to the Kaspersky Endpoint Security console but rather the console is in the cloud so that we save the server and its financial amount, electrical expense, cost of its housing in the CPD.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Kaspersky Lab
    It allows us to roll out endpoint protection quickly from a cloud interface to hundreds of users within seconds and keep those devices secure. From deployment of BitLocker and keeping track of the keys from the interface has saves many users from stolen laptops and devices since we used Kaspersky as our main device protection.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Kaspersky Lab
    Kaspersky is a market leader company, so I had no doubt that I could trust their cloud services availability. As of now, I haven't experienced any downtime on their cloud portal or any issue in the agent itself. I would recommend it in terms of reliability.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Kaspersky Lab
    We have had no major issues with Kaspersky Endpoint Security Cloud. The product has a very low overhead. There have been issues in the past where web pages have been slow to load, as they are being processed by the Kaspersky Security Network. That said, when the issue was reported to technical support, they were quick to assess and provide a viable work around.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Kaspersky Lab
    We only had to send a query to Kaspersky Endpoint Security Cloud support. We had a problem accessing the cloud console and we opened a case with them. They assisted us quickly and gave us precise and concise instructions to access the Kaspersky Endpoint Security cloud console.After completing the steps indicated we were able to access the console
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Kaspersky Lab
    The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
    Incentivized
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Kaspersky Lab
    The Kaspersky Endpoint Security Cloud online training was very complete and access to the console and the main administration tasks were explained to us.Also how to view security events, customer inventories and reports.In addition, Kaspersky provides a large number of manuals, web help, and videos to refresh your knowledge in the future.
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Kaspersky Lab
    The implementation of this product is easy, the console is mounted and from it the client is distributed to the rest of the computers. In this way, the Kaspersky Endpoint Security client is installed on all the computers in the company's IT park and its servers.The installation of clients requires that they have visibility with the console that is in the cloud.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Kaspersky Lab
    Comparison: Scope and Sophistication: Kaspersky Endpoint Security Cloud offers a comprehensive security suite with a focus on simplicity and cloud-based management.Kaspersky EDR Expert is specialized in advanced threat detection and response, suited for organizations with a higher level of cybersecurity maturity and a need for proactive threat hunting.Target Audience:Kaspersky Endpoint Security Cloud is ideal for SMBs seeking a user-friendly, all-in-one security solution.Kaspersky EDR Expert caters to larger enterprises with a focus on in-depth threat analysis, incident response, and continuous monitoring.Deployment Options:Kaspersky Endpoint Security Cloud is cloud-centric, simplifying deployment and management.Kaspersky EDR Expert provides flexibility with on-premises or hybrid deployment, accommodating diverse IT infrastructures.Ultimately, the choice between the two depends on the organization's size, cybersecurity maturity, and specific requirements. Kaspersky Endpoint Security Cloud is a versatile and accessible solution, while Kaspersky EDR Expert is tailored for organizations with a heightened focus on advanced threat detection and response capabilities.
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
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    Contract Terms and Pricing Model
    Kaspersky Lab
    The manufacturer Kaspersky was very flexible with the terms of the contract for the Kaspersky Endpoint Security Cloud product since it has prices by number of licenses, offering discounts for the volume of licenses to be contracted as well as for the duration of the contract. They show a very empathetic attitude with the client, trying to adapt to what the client needs.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Scalability
    Kaspersky Lab
    Kaspersky Endpoint Security Cloud is a distributed product, you connect to the console and the client is installed on the computers and servers and the only configuration it needs is the console address. Then they connect and the console downloads the virus definitions and defined policies.There are no client limitations, you can even have multiple consoles if you want to have "separate" clients.
    Incentivized
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    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Kaspersky Lab
    • KES Cloud is the next step on security, where clients did not believe on Cloud solutions, now with this approach of not having servers onsite they are Hapy with the solution, less asset management and updates of hardware is one of the best. At least per Year Min a 6-10K up to 20-30K per year saving with KES Cloud.
    • Cloud Console has been a great change due to de easiness to manage it ad reporting as well.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Kaspersky Endpoint Security Cloud Screenshots

    Product screenshotProduct screenshotProduct screenshot

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.