Keatext vs. Loop Returns

Keatext

Keatext

10 Reviews and Ratings

Loop Returns

Loop Returns

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Keatext	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…	$550 per month
Loop Returns	Score 8.0 out of 10	N/A	Loop Returns, headquartered in Columbus, Ohio, offers post-purchase experience software to support ecommerce merchants, which features tools to turn returns into exchanges, support reverse logistics, create custom return policies with workflows, or allow customers to keep items that cannot be restocked or resold.	N/A

Pricing

Keatext

Loop Returns

Editions & Modules

Basic: $550
per month
Pro: $999
per month
Enterprise: 1650+
per month

No answers on this topic

Offerings

Pricing Offerings
Keatext	Loop Returns
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Keatext	Loop Returns

Best Alternatives
	Keatext	Loop Returns
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User Ratings
	Keatext	Loop Returns
Likelihood to Recommend	9.1 (6 ratings)	8.0 (1 ratings)

User Testimonials
	Keatext	Loop Returns
Likelihood to Recommend	Keatext Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies. Incentivized Zheng Khoo Digital Marketing Specialists Read full review	Loop Returns I highly recommend Loop Returns to anyone who is looking for a new returns platform. Their solution is fantastic and the service they provide is top notch. However, budget may be a concern for some businesses as they are more expensive than other solutions. I feel they largely justify the cost increase with their support, but not all companies will feel this way. Incentivized Verified User Anonymous Read full review
Pros	Keatext You can detect or analyze feelings in French, Italian, Arabic, and English. You can classify text and comments in different languages. Easy to use for both professionals and non-professionals. Use analytics to gain deep insight into what's happening on social media platforms. Simple interface. Incentivized Stanley Kamal Software Engineer Read full review	Loop Returns Very solid base features Great team & support Easy to use interface Incentivized Verified User Anonymous Read full review
Cons	Keatext It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language. Incentivized Sharon Khoo Tan Human Resources Director Read full review	Loop Returns Benchmarks by industry could be improved Shop Now recommendations could be smarter Price could be a bit lower Incentivized Verified User Anonymous Read full review
Alternatives Considered	Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries. Incentivized Anjali Nair content writer specialist Read full review	Loop Returns Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot. Incentivized Verified User Anonymous Read full review
Return on Investment	Keatext Keatext allows the creation of custom tests to meet the needs of each business. Automate UX research for scalability. Provides analytical data in addition to tracking user experience. Gonzalo Bayona Camiletti Software Engineer Read full review	Loop Returns Retained revenue exceeds costs every year Support team reduces stress on our team to ensure process is working Incentivized Verified User Anonymous Read full review
ScreenShots	Keatext Screenshots