Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keen IO
Score 6.9 out of 10
N/A
Keen (or keen.io) is an embedded analytics tool from the company of the same name headquartered in San Antonio, that is built an Apache Kafka and focuses on event data. Keen’s presentation library can be used to embed and deliver metrics within a UI.N/A
Looker
Score 8.2 out of 10
N/A
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
Pricing
Keen IOLooker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Keen IOLooker
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Keen IOLooker
Considered Both Products
Keen IO
Chose Keen IO
Overall I think Keen IO is generally easier to use and more friendly towards new or novice users than other platforms. If you are just looking for a quick and easy solution, Keen IO might be the way to go. The cost of obtaining the software is a con when compared to some other …
Looker

No answer on this topic

Top Pros
Top Cons
Features
Keen IOLooker
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Keen IO
6.3
3 Ratings
12% below category average
Looker
8.1
95 Ratings
1% below category average
Pixel Perfect reports5.93 Ratings7.679 Ratings
Customizable dashboards7.43 Ratings8.894 Ratings
Report Formatting Templates5.53 Ratings7.980 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Keen IO
6.1
2 Ratings
26% below category average
Looker
8.1
95 Ratings
0% below category average
Formatting capabilities7.62 Ratings7.493 Ratings
Report sharing and collaboration6.62 Ratings8.695 Ratings
Drill-down analysis00 Ratings8.292 Ratings
Integration with R or other statistical packages00 Ratings8.038 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Keen IO
7.0
3 Ratings
10% below category average
Looker
6.8
92 Ratings
17% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.73 Ratings8.190 Ratings
Location Analytics / Geographic Visualization8.13 Ratings7.579 Ratings
Predictive Analytics4.22 Ratings4.66 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Keen IO
4.7
3 Ratings
47% below category average
Looker
8.5
91 Ratings
1% below category average
Multi-User Support (named login)4.13 Ratings8.986 Ratings
Role-Based Security Model5.42 Ratings8.379 Ratings
Multiple Access Permission Levels (Create, Read, Delete)4.43 Ratings8.686 Ratings
Report-Level Access Control00 Ratings8.427 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Keen IO
6.9
3 Ratings
9% below category average
Looker
-
Ratings
REST API4.83 Ratings00 Ratings
Javascript API9.02 Ratings00 Ratings
iFrames6.12 Ratings00 Ratings
Java API8.13 Ratings00 Ratings
Customizable Platform (Open Source)6.72 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Keen IO
-
Ratings
Looker
8.6
91 Ratings
3% above category average
Publish to Web00 Ratings8.575 Ratings
Publish to PDF00 Ratings8.781 Ratings
Report Versioning00 Ratings8.261 Ratings
Report Delivery Scheduling00 Ratings8.981 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Keen IO
-
Ratings
Looker
5.8
67 Ratings
31% below category average
Responsive Design for Web Access00 Ratings6.764 Ratings
Mobile Application00 Ratings5.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.559 Ratings
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Keen IOLooker
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Medium-sized Companies
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Score 9.9 out of 10
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Score 9.9 out of 10
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User Ratings
Keen IOLooker
Likelihood to Recommend
6.9
(3 ratings)
8.4
(96 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(4 ratings)
Usability
-
(0 ratings)
8.8
(12 ratings)
Support Rating
-
(0 ratings)
8.8
(14 ratings)
User Testimonials
Keen IOLooker
Likelihood to Recommend
Keen IO
To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Read full review
Google
Quick dashboards from Google Sheets - Easier to do the graphs than in Google Sheets - Operational dashboards to be used in the day-to-day work - It is good both for retrospective data and to do a pulse check of the current status - Better for not giant amounts of data and not multiple data sources. - If you need a lot of graphs to be displayed on the same page, it can be a bit glitchy during configuration (then the use works fine).
Read full review
Pros
Keen IO
  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Read full review
Google
  • Filtering - you can filter across different dimensions and metrics to get a more specific "cut" of data
  • Refreshing - data automatically ingests into Looker which allows reports to be updated and backfilled in real time
  • Conditional Reporting - you can leverage Looker's reporting features to flag when a given metric or KPI falls below or above a specified threshold. For example, if you had a daily sales benchmark in a SAAS organization, you could use Looker to flag whenever daily sales falls above or below the benchmark
Read full review
Cons
Keen IO
  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Read full review
Google
  • Looker is less graphical or pictorial which makes it less attractive
  • Consumes a lot of memory when there are multiple rows and columns, impacts performance too
  • At times when we download huge chunks of raw data from Looker dashbords, the time taken to prepare the file is enormous - The user fails to understand if Looker has frozen or if the data is getting prepared in the background for downloading. In turn, user ends up triggering multiple downloads
Read full review
Likelihood to Renew
Keen IO
No answers on this topic
Google
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
Read full review
Usability
Keen IO
No answers on this topic
Google
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
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Support Rating
Keen IO
No answers on this topic
Google
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
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Alternatives Considered
Keen IO
They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
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Google
Looker is an off-the-shelf, free tool for Google business users. Other than the internal cost of time to build, we had no costs to set up what we needed to do. Knowledge sharing internally and using templates greatly reduced this cost, making the overall cost very low.
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Return on Investment
Keen IO
No answers on this topic
Google
  • Allowing others to self-serve their own analytics and connect it to Looker simply and easily has helped unblock the central data team so they can instead focus on validated dashboards whilst stakeholders manage their day-to-day analysis themselves. Countless engineering hours have been freed up by not having to manage every user permission for each BI tool; we have a BYOBI approach; Bring Your Own BI
  • Creation and management of a semantic layer (LookML =Looker Modeling Language ) allows peoples sandboxes and production databases to become clutter free. Minor adjustments, conditional fields, and even some modelling can all be done in LookML which doesn't need oversight or governance from the central data team.
  • LookML, specifying drilldown fields and their sub-queries, as well as generally creating dynamic parameters with Liquid are all great features, but can have a steep learning curve. it may take some time to understand how to create this middle layer correctly, or even pose a risk of inheriting complex code from another source which can be unmaintainable if it becomes too big. Some level of governance is recommended if Looker is used by a large number of editors.
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ScreenShots

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.