Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
Makes our life easy as application admins in securing our applications and making them accessible. We can easily add an application within a few minutes and define the backend servers right away.
Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.
Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
We had an issue after upgrading from RHEL 7 to 8, and there were some issues that the security team imposed upon the platform with a scanning tool. We also had a VXLAN environment that was not properly sending a gratuitous arp to the network. NGINX support was instrumental to speedily resolving our issue.
We chose Kemp LoadMaster because it is 1/10 the price of the competition and MUCH easier to deploy and configure and WORKS. We have had ZERO issues with the product since installation. Their engineers and their sales team have both reached out post-install to check in and see if everything is working as expected.
We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.
We are planning by using NGINX it can greatly reduce our OPEX by 50% "just our own running APIGW" the cascading effects in the long run will be much more.