Progress Kendo UI vs. SAP Crystal

It allows us to extend the components or create new components in an easy way. The control suite is complete and powerful enough that you do not need to consider other competing packages. The controls are relatively easy to implement and when we ran into problems the documentation and online support were very reliable.

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Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

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• Kendo UI controls provides rich set of features and capability that is required for enterprise products.
• Performance of controls are satisfactory overall though few other vendors provides extraordinary performance for specific controls and for specific purpose. Kendo UI provides most of the required controls and with rich feature that made us to select Kendo UI controls for our development.
• Kendo UI controls quality, in terms of performance, robustness and well defined interfaces are very positive notes.

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• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

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• Kendo UI is always moving forward and staying current with latest development trends. While that is beneficial, that can cause some issues when supporting customers (particularly government) that don't move their IT infrastructure along nearly as fast. A prime example is web font icons. Great and easy to use, but where Kendo UI utilizes web font icons as the sole means of displaying an icon, not all organizations (again, especially government) allow the use of these. There have been times where Kendo UI became unusable and we had to downgrade to a version a few years old. Makes continued payment for licenses sometimes feel wasted as we may not be able to always use the new releases
• Kendo UI has a wonderful feedback system and they do indeed listen to the community. However, there do seem to be some instances where there is large support for a new feature/component and it never gets addressed. It is easy to understand that not all ideas are easy or even prudent to implement, but would be nice to see a better follow-up on ideas with a current status
• Refreshing Kendo UI grids is simple, yet the standard API method causes the grid to return to the default state. We have many use cases where we would love to update the grid data but need current grid state (such as expanded detail rows, sorts, filters, etc) preserved after the grid is updated so that users do not have to perform grid actions again to return to the desired state.

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• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

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Nothing better has come along. I'm always on the lookout for new UI libraries and I have tried most of them. Kendo has done a good job of keeping my business. They aren't perfect, but no one has done it better as far as I can tell. I'll keep a look out and my rating may change in the future if they get complacent.

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We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

it's easy to implement in applications. The kendo widgets are able to be used in almost any type of business application which has a UI. For most part, once the developer has completed a project which uses Kendo, many time code can be copy/paste into a new application. Kendo UI documentation keeps improving so finding the answers to questions can be easy

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Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

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The errors that we have detected were not of great importance and the online support provided a temporary solution until the next release.

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Reports sometimes take a bit of time to load

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Overall, we are satisfied with the support offered by the Progress Kendo UI team. We had raised few helpline incidents in the past and they have been resolved timely by the team. Also, we were satisfied with the level of information and support provided by the team.

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The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

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it took me about one day to make the components available for all the team members, including a quick demo, parallel setup in everyone’s workstation and packages deployment into our nuget server after 3 days of one to one support, everyone was able to use the components or find help in the documentation or resuest support

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Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

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At the time of our product selection we identified better cross-browser compatibility and we estimated that turnaround for support was superior. At the time, the vendor had a higher positive feedback footprint among their user community.

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Never faced a problem even when we threw a large amount of data at it

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Kendo UI has saved us a ton of time in development.
• We were able to get certain things to market faster due to the fact that we didn't have to piece multiple libraries together like is so common with modern web development.
• Because of the price of the library, however, we have not been able to purchase upgrades every year.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info