51 Ratings
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Score 5.8 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

IBM Kenexa

Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
Mark Russell | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

IBM Kenexa
7.3
Quantum Workplace Engagement Surveys and Pulses
Job Requisition Management
IBM Kenexa
7.1
Quantum Workplace Engagement Surveys and Pulses
Company Website Posting
IBM Kenexa
8.0
Quantum Workplace Engagement Surveys and Pulses
Publish to Social Media
IBM Kenexa
8.0
Quantum Workplace Engagement Surveys and Pulses
Job Search Site Posting
IBM Kenexa
8.0
Quantum Workplace Engagement Surveys and Pulses
Customized Application Form
IBM Kenexa
8.1
Quantum Workplace Engagement Surveys and Pulses
Resume Management
IBM Kenexa
8.1
Quantum Workplace Engagement Surveys and Pulses
Duplicate Candidate Prevention
IBM Kenexa
5.6
Quantum Workplace Engagement Surveys and Pulses
Candidate Search
IBM Kenexa
6.4
Quantum Workplace Engagement Surveys and Pulses
Applicant Tracking
IBM Kenexa
5.6
Quantum Workplace Engagement Surveys and Pulses
Collaboration
IBM Kenexa
6.3
Quantum Workplace Engagement Surveys and Pulses
Task Creation and Delegation
IBM Kenexa
6.3
Quantum Workplace Engagement Surveys and Pulses
Email Templates
IBM Kenexa
8.1
Quantum Workplace Engagement Surveys and Pulses
User Permissions
IBM Kenexa
7.1
Quantum Workplace Engagement Surveys and Pulses
Notifications and Alerts
IBM Kenexa
8.1
Quantum Workplace Engagement Surveys and Pulses
Reporting
IBM Kenexa
8.0
Quantum Workplace Engagement Surveys and Pulses

Pros

IBM Kenexa

  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • Quantum reporting was really easy to read and great for presenting to upper management.
  • They also offered some great additional resources for an upcharge.
  • This software is customizable to your organization, which is great.
  • This software was very user-friendly for my employees completing the engagement survey.
Julie Mathis, PHR, SHRM-CP | TrustRadius Reviewer

Cons

IBM Kenexa

  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
Aaron Binkley | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM Kenexa

IBM Kenexa 6.0
Based on 12 answers
I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
Brett Kummer, PHR | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Everything that I had expected from the survey were delivered with a few more
Mark Russell | TrustRadius Reviewer

Usability

IBM Kenexa

IBM Kenexa 7.0
Based on 3 answers
I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
Dennard Melton | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
I did not have any problems with it. The ease of use was great. If I had a question about anything they would answer it immediately or within a timely manner. They also were one step ahead providing me with information that I would need to know or use. They provide a great product
Mark Russell | TrustRadius Reviewer

Performance

IBM Kenexa

IBM Kenexa 5.0
Based on 1 answer
Just slow for what we are doing here
Dennard Melton | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

No score
No answers yet
No answers on this topic

Support Rating

IBM Kenexa

IBM Kenexa 1.8
Based on 2 answers
It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
sanjeev shrivastava | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Every time I had a request it was answered immediately or within a timely manner
Mark Russell | TrustRadius Reviewer

Implementation Rating

IBM Kenexa

IBM Kenexa 2.6
Based on 2 answers
We purchased an out of the box solution and that worked well for us.
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

Quantum Workplace Engagement Surveys and Pulses 9.1
Based on 1 answer
Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
Mark Russell | TrustRadius Reviewer

Alternatives Considered

IBM Kenexa

SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
Anonymous | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

We selected Quantum Workplace for three primary reasons:
  • Greater database of survey responses from more organizations and employees (strong benchmark universe)
  • Automated tools to create department level executive summary presentations
  • Prior experience with Quantum via Best Places to Work survey
And, finally, the pricing was very competitive, although not necessarily the lowest.
Jim Morrill | TrustRadius Reviewer

Return on Investment

IBM Kenexa

  • Kenexa has assisted us in identifying top talent within our target market of applicants.
  • Kenexa may exclude potentially good associates that don't test well.
  • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
Daniela Whitfield | TrustRadius Reviewer

Quantum Workplace Engagement Surveys and Pulses

  • We are seeing a direct correlation between reduced employee turnover, and department productivity, for those departments that use the survey cycle and important follow up steps.
Brian Fraser | TrustRadius Reviewer

Screenshots

Pricing Details

IBM Kenexa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quantum Workplace Engagement Surveys and Pulses

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

IBM Kenexa
8.0
Quantum Workplace Engagement Surveys and Pulses
9.0

Likelihood to Renew

IBM Kenexa
6.0
Quantum Workplace Engagement Surveys and Pulses
9.1

Usability

IBM Kenexa
7.0
Quantum Workplace Engagement Surveys and Pulses
9.1

Performance

IBM Kenexa
5.0
Quantum Workplace Engagement Surveys and Pulses

Support Rating

IBM Kenexa
1.8
Quantum Workplace Engagement Surveys and Pulses
9.1

Implementation Rating

IBM Kenexa
2.6
Quantum Workplace Engagement Surveys and Pulses
9.1

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