KeySurvey vs. TINYpulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KeySurvey
Score 5.7 out of 10
N/A
N/AN/A
TINYpulse
Score 6.3 out of 10
N/A
TINYpulse is an employee surveying and feedback tool. It includes employee recognition, coaching, and performance tracking functionality.
$5
per month
Pricing
KeySurveyTINYpulse
Editions & Modules
No answers on this topic
Engage
$5
per month
Plan Upgrades
Contact sales team
Offerings
Pricing Offerings
KeySurveyTINYpulse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
KeySurveyTINYpulse
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
KeySurvey
8.8
1 Ratings
12% above category average
TINYpulse
-
Ratings
Survey templates9.11 Ratings00 Ratings
Themes8.21 Ratings00 Ratings
Custom logo/branding9.11 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
KeySurvey
8.8
1 Ratings
2% above category average
TINYpulse
-
Ratings
Changes to live survey8.21 Ratings00 Ratings
Question design help9.11 Ratings00 Ratings
Multiple question types9.11 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
KeySurvey
9.1
1 Ratings
9% above category average
TINYpulse
-
Ratings
Survey logic flexibility9.11 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
KeySurvey
9.1
1 Ratings
10% above category average
TINYpulse
-
Ratings
Response tracking9.11 Ratings00 Ratings
Data export9.11 Ratings00 Ratings
Standard reports9.11 Ratings00 Ratings
Custom reports9.11 Ratings00 Ratings
Analytics9.11 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
KeySurvey
8.6
1 Ratings
3% above category average
TINYpulse
-
Ratings
Access controls9.11 Ratings00 Ratings
Compliance8.21 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
KeySurvey
8.2
1 Ratings
1% above category average
TINYpulse
-
Ratings
Respondent restrictions8.21 Ratings00 Ratings
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KeySurveyTINYpulse
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Score 8.9 out of 10
Medium-sized Companies
Qualaroo
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Score 6.8 out of 10
Bridge Learning Platform
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Score 9.9 out of 10
Enterprises
Medallia
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Score 9.1 out of 10
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Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KeySurveyTINYpulse
Likelihood to Recommend
8.2
(3 ratings)
6.0
(6 ratings)
Likelihood to Renew
8.5
(2 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.1
(1 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
KeySurveyTINYpulse
Likelihood to Recommend
Form.com (WorldAPP)
It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.
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TINYpulse
Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
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Pros
Form.com (WorldAPP)
  • Ease of use for distributing email to large quantities of recepients.
  • Exporting data for data evaluation and manipulation.
  • Customizing the types of questions and response scoring.
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TINYpulse
  • TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool.
  • The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees.
  • TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse.
  • The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond.
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Cons
Form.com (WorldAPP)
  • Based on our usage we didn't face issues using KeySurvey
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TINYpulse
  • TINYpulse sometimes makes updates to their app and website, and when navigating as an admin, I have found some of the links to be broken after an update.
  • The pricing structure of TINYpulse has changed since we first began using it, changing from a pay per user amount to a bulk-buy amount. This led to some confusion when we went to add more users.
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Likelihood to Renew
Form.com (WorldAPP)
This decision is out of my hands.
Read full review
TINYpulse
No answers on this topic
Usability
Form.com (WorldAPP)
No answers on this topic
TINYpulse
Self explanatory and easy to use. Email notifications help to remind users what they have to do. Very simple and straightforward user interface.
Read full review
Reliability and Availability
Form.com (WorldAPP)
No answers on this topic
TINYpulse
I have never experienced an outage or technical problem with TinyPluse.
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Performance
Form.com (WorldAPP)
No answers on this topic
TINYpulse
Site always loads properly and running efficiently
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Support Rating
Form.com (WorldAPP)
We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue
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TINYpulse
I have not interacted with the support team.
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Alternatives Considered
Form.com (WorldAPP)
In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.
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TINYpulse
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
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Scalability
Form.com (WorldAPP)
No answers on this topic
TINYpulse
Easy to deploy, create and add accounts.
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Return on Investment
Form.com (WorldAPP)
  • Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.
  • Improved customer service based on clients feedback
  • The emails delivery report complimented our emails reports from other tools, so we used it for email db management!
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TINYpulse
  • It's an easy way to get feedback and suggestions. I think it contributes to the team culture of wanting to always question and improve.
  • It's an easy way to build rapport among teammates and I think contributes to overall sense of team building (especially for a dispersed team).
  • It's an easy way to keep your finger on the overall pulse of the team and allows management to be able to quickly address any frustrations or issues before they become bigger concerns.
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ScreenShots