Kintone vs. Really Simple Systems

Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kintone	Score 9.7 out of 10	N/A	Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.	$24 per month per user
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Kintone

Really Simple Systems

Editions & Modules

Professional Subscription: $24
per month per user

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
Kintone	Really Simple Systems
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.

All plans include free customer support and setup help.

More Pricing Information

Kintone Pricing

Community Pulse
	Kintone	Really Simple Systems
Considered Both Products	Kintone Verified User Anonymous Chose Kintone Kintone is more customizable, which allowed our small organization to create exactly what we needed. The other platforms we evaluated were really designed for larger organizations with more need for customer facing tools. Incentivized Helpful? Verified User Anonymous Chose Kintone We've used many, many applications that all do one thing, but none have the versatility of Kintone. Incentivized Helpful? Verified User Anonymous Chose Kintone I don't know if this is the right Salesforce platform we used, but it was way too clunky and not built for the metrics we actually wanted to collect. Kintone doesn't have all the bells and whistles of Salesforce, but I don't really need them. For our small organization's needs, … Incentivized Helpful? Nate Powers Deputy Director Chose Kintone We used to use Facilicase and Kintone is miles above in reliability and customization. Incentivized Helpful? Lori Scarmardo Program Administrator - Public Power Pool (P3) Chose Kintone Kintone is more customisable. Platforms like Zendesk and Monday were much more than we needed, yet also lacked things we wanted. Access, which we used for years, was customisable, but also required us to maintain servers on site and tended to be slow. Kintone was the perfect … Incentivized Helpful? Verified User Anonymous Chose Kintone Affordability and simplicity. Incentivized Helpful? CH Caleb Horrocks Project Manager/Estimator Chose Kintone Kintone wasn’t cookie cutter like the other options I consider. It was customizable and had great customer service to help me make it what I need. Incentivized Helpful? Verified User Anonymous Chose Kintone We tested Pipedrive with the free 30-day trial. We did not like the standard layout. It was not customizable to our liking, and it could not perform the functions we were looking for in our daily business workflow. Incentivized Helpful? Verified User Anonymous Chose Kintone We transferred our data records from google sheets to Kintone. While they aren't very comparable, the amount of tools and analysis that Kintone allowed us to do were far superior to Google Sheets. Incentivized Helpful? NM Nic Morrow Inventory Clerk Chose Kintone Again, I came along after the implementation of Kintone. Kintone does provide plenty of customization and personalization within the program without the ability to code HTML. Incentivized Helpful? Farshad Karimi Implementation Manager Chose Kintone More customizable in my opinion and free, though Kintone has drag and drop which is excellent and my favorite part. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much. Incentivized Helpful? Verified User Anonymous Chose Kintone It's more flexible and better looking than its competitors. But the main reason is that after extensive searches for a product that would support our requirements, Kintone was the only one that claimed to be able to do so. After building the project, it works as expected. We … Incentivized Helpful? BC Ben Clarkson General Manager Chose Kintone Kintone is the best value for the dollar amount. It is also based on JavaScript (as far as the more in-depth customizations go) so you don’t have to learn a new language. Quickbase was extremely expensive for what it offered and FileMaker Pro required learning their custom … Incentivized Helpful? Verified User Anonymous Chose Kintone We spent 6 months working with programmers and customer service representatives from ActiveCampaign to try to customize ActiveCampaign for our needs. ActiveCampaign employees finally told us that our use-case was too complicated for their system since it was not designed to do … Incentivized Helpful? Caneel Johnson Database Developer Chose Kintone Previously we used, sequalm access, and something called CSST. None of them were as dynamic or easy to build and update as Kintone. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone won out based on a few factors. MS Access can be a good alternative, but you can have trouble with sharing the data when needed. We like the mobile app that Kintone provides as well. Compared to Trello, the price of Kintone was better, considering the differences in … Incentivized Helpful? Verified User Anonymous Chose Kintone These systems have always lacked customization which is really where Kintone shines. That being said, Salesforce did allow a certain level of customization on a more grand scale for a giant company I worked. for. Incentivized Helpful? Verified User Anonymous Chose Kintone Salesforce was very difficult to navigate and I couldn't figure out how to use it. Their interface is not very user-friendly. I contacted someone for help and they gave me a very typical business presentation, which was not useful. I figured out how to use Kintone immediately, … Incentivized Helpful? Shin Kishioka PRESIDENT Chose Kintone Salesforce CMS Incentivized Helpful? CM Cheryl Molyneaux Executive Director Chose Kintone I selected Kintone for price, customization, and user-friendliness. Incentivized Helpful? Carmen Miller Project Manager Chose Kintone Monday.com — I used this in my previous job and loved it for tracking stages and tasks (and I color-code everything), but at the time it was more clunky on raw data. It may have improved in this since then? Kintone is strong on data and I still color-code everything! … Incentivized Helpful? DK Danielle Kroeger Senior Administrative Support Supervisor Chose Kintone We have used RDP, a SalesForce product but you must pay to have any customization done and it is not user-friendly. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone allowed me to test its product more fully than other platforms. Scalable pricing was an incentive, as was the ability to create apps to perform diverse functions, like scheduling and project management. Kintone's help documentation enabled me to really play around with … Incentivized Helpful? Becca Rusinko Life Coach Chose Kintone We selected Kintone because it was the best combination of price and function. We needed something that could grow and scale with the organization, and that included looking at future prices. We didn't want to invest in something if we would be priced out five new users later. … Incentivized Helpful?	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Kintone

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Kintone 8.3 Ratings 6% above category average	Really Simple Systems 7.2 Ratings 9% below category average
Customer data management / contact management	9.70 Ratings	7.80 Ratings
Workflow management	9.10 Ratings	7.20 Ratings
Territory management	8.50 Ratings	6.90 Ratings
Opportunity management	8.50 Ratings	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	7.00 Ratings	6.30 Ratings
Contract management	7.00 Ratings	00 Ratings
Quote & order management	7.50 Ratings	00 Ratings
Channel / partner relationship management	9.30 Ratings	00 Ratings
Interaction tracking	00 Ratings	7.50 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Kintone 9.0 Ratings 15% above category average	Really Simple Systems 7.2 Ratings 7% below category average
Case management	9.60 Ratings	7.40 Ratings
Help desk management	8.50 Ratings	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Kintone 8.0 Ratings 3% above category average	Really Simple Systems 7.1 Ratings 9% below category average
Lead management	8.00 Ratings	7.00 Ratings
Email marketing	00 Ratings	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Kintone 8.8 Ratings 13% above category average	Really Simple Systems 7.0 Ratings 10% below category average
Task management	9.00 Ratings	7.10 Ratings
Reporting	8.60 Ratings	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Kintone 8.6 Ratings 12% above category average	Really Simple Systems 6.5 Ratings 16% below category average
Pipeline visualization	8.30 Ratings	6.30 Ratings
Customizable reports	8.90 Ratings	6.80 Ratings
Forecasting	00 Ratings	6.30 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Kintone 9.6 Ratings 22% above category average	Really Simple Systems 6.8 Ratings 12% below category average
Custom fields	9.40 Ratings	7.10 Ratings
Custom objects	9.30 Ratings	6.80 Ratings
API for custom integration	10.00 Ratings	6.50 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Kintone 8.5 Ratings 12% above category average	Really Simple Systems - Ratings
Marketing automation	8.50 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Kintone 9.3 Ratings 19% above category average	Really Simple Systems 6.8 Ratings 12% below category average
Mobile access	9.30 Ratings	6.80 Ratings

Security

Comparison of Security features of Product A and Product B
	Kintone 9.4 Ratings 11% above category average	Really Simple Systems 7.8 Ratings 8% below category average
Role-based user permissions	9.40 Ratings	7.80 Ratings

Best Alternatives
	Kintone	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Kintone	Really Simple Systems
Likelihood to Recommend	9.7 (0 ratings)	7.6 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	9.1 (0 ratings)
Usability	9.3 (0 ratings)	7.8 (0 ratings)
Availability	10.0 (0 ratings)	- (0 ratings)
Performance	10.0 (0 ratings)	- (0 ratings)
Support Rating	9.4 (0 ratings)	8.0 (0 ratings)
Online Training	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	6.8 (0 ratings)	- (0 ratings)
Configurability	9.0 (0 ratings)	- (0 ratings)
Ease of integration	10.0 (0 ratings)	- (0 ratings)
Product Scalability	10.0 (0 ratings)	- (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Kintone	Really Simple Systems
Likelihood to Recommend	I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple. Incentivized Verified User Anonymous Read full review	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	Flexibility. You can build apps (without coding) to serve a wide range of processes and projects. Ease of use. The interface is intuitive. Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours. Incentivized Becca Rusinko Life Coach Read full review	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps. It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields. If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such. I think there is more potential to make more customized data graphs. Incentivized Verified User Anonymous Read full review	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Likelihood to Renew	We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need. Incentivized Lori Scarmardo Program Administrator - Public Power Pool (P3) Read full review	No answers on this topic
Usability	Kintone is extremely user friendly and self explanatory. Very little knowledge is needed to build or use the apps. Kintone has a very robust help section to guide you through anything you might need assistance with while building out apps. The process of building apps is basically drag and drop, making it easy for anyone to create what they need. Incentivized Verified User Anonymous Read full review	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Reliability and Availability	Yes, it is always available Incentivized Verified User Anonymous Read full review	No answers on this topic
Performance	No issues. Incentivized Farshad Karimi Implementation Manager Read full review	No answers on this topic
Support Rating	I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users Incentivized Verified User Anonymous Read full review	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Online Training	The training was seamless and easy to follow Incentivized Verified User Anonymous Read full review	No answers on this topic
Implementation Rating	Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects. Incentivized Shin Kishioka PRESIDENT Read full review	No answers on this topic
Alternatives Considered	I don't know if this is the right Salesforce platform we used, but it was way too clunky and not built for the metrics we actually wanted to collect. Kintone doesn't have all the bells and whistles of Salesforce, but I don't really need them. For our small organization's needs, we needed something a little smaller and a little more versatile. Incentivized Verified User Anonymous Read full review	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Scalability	I could see this work for all departments if implemented correctly. Incentivized Farshad Karimi Implementation Manager Read full review	No answers on this topic
Return on Investment	It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3. It allows a few of our employees to work remotely, which was essentially impossible prior. We can see raw data for success/failure rates, which we actively use in our employee review process. Incentivized BC Ben Clarkson General Manager Read full review	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots	Kintone Screenshots	Really Simple Systems Screenshots