Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 8.0 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…
$24
per month per user
Smartsheet
Score 8.2 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$9
per month per user
Pricing
KintoneSmartsheet
Editions & Modules
Professional Subscription
$24
per month per user
Pro
$9
per month per user
Business
$19
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Offerings
Pricing Offerings
KintoneSmartsheet
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll subscriptions have a minimum requirement of 5 users.
More Pricing Information
Features
KintoneSmartsheet
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kintone
9.4
43 Ratings
11% above category average
Smartsheet
-
Ratings
Platform Security9.534 Ratings00 Ratings
Platform User Management9.640 Ratings00 Ratings
Reusability9.538 Ratings00 Ratings
Platform Scalability9.540 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Kintone
-
Ratings
Smartsheet
8.6
125 Ratings
12% above category average
Task Management00 Ratings9.5122 Ratings
Resource Management00 Ratings9.0104 Ratings
Gantt Charts00 Ratings8.7105 Ratings
Scheduling00 Ratings9.4107 Ratings
Workflow Automation00 Ratings8.596 Ratings
Team Collaboration00 Ratings9.4118 Ratings
Support for Agile Methodology00 Ratings7.578 Ratings
Support for Waterfall Methodology00 Ratings7.676 Ratings
Document Management00 Ratings7.597 Ratings
Email integration00 Ratings9.096 Ratings
Mobile Access00 Ratings8.192 Ratings
Timesheet Tracking00 Ratings8.859 Ratings
Change request and Case Management00 Ratings8.665 Ratings
Budget and Expense Management00 Ratings8.671 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Kintone
-
Ratings
Smartsheet
7.7
63 Ratings
2% above category average
Quotes/estimates00 Ratings6.941 Ratings
Invoicing00 Ratings7.634 Ratings
Project & financial reporting00 Ratings8.057 Ratings
Integration with accounting software00 Ratings8.231 Ratings
Best Alternatives
KintoneSmartsheet
Small Businesses
Stackby
Stackby
Score 9.4 out of 10
Stackby
Stackby
Score 9.4 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintoneSmartsheet
Likelihood to Recommend
9.0
(48 ratings)
9.5
(143 ratings)
Likelihood to Renew
8.3
(5 ratings)
10.0
(23 ratings)
Usability
7.8
(5 ratings)
9.0
(13 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.4
(46 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
6.8
(4 ratings)
10.0
(6 ratings)
Configurability
9.6
(42 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Professional Services
3.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
KintoneSmartsheet
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
Read full review
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
Read full review
Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Reliability and Availability
Kintone
Never had an issue with this.
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Smartsheet
No answers on this topic
Performance
Kintone
No issues.
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Smartsheet
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
Smartsheet
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
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Smartsheet
No answers on this topic
Professional Services
Kintone
Needed improvement at the time.
Read full review
Smartsheet
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views