KnowBe4 Compliance Plus vs. Relias Learning Management System

We have used the phishing simulation to see which users will fall for basic phish attempts and that gives us much insight. This saves us time and allows us to focus on those vulnerable users to create custom training campaigns. We will continue using a variety of modules, videos, quizzes, and games available to level up our staff knowledge.

Incentivized

Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.

Incentivized

• Easy to find training modules
• Modules are short enough to keep user attention span
• Material within those modules are easy to understand
• The quizzes aren't stressful to the point of fearing to fail
• Content stays fresh, modules retire and new ones that are updated are released

Incentivized

• The gamification elements are fun, and our staff enjoys decorating their crests.
• The ability to personalize our reminders ensures that compliance stays top-of-mind.
• User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!

Incentivized

• perhaps some pre-built content packages as template starters would be helpful
• some better explanation of what features exist in which places and how they work
• content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
• more functionality to save content topics into personal collections for later use

Incentivized

• Reporting is abominable, hasn't been updated in over 4 years.
• Organization of courses, modules, training plans, skills checklists, manuals, and tests— a lot of options and very challenging to differentiate
• Their mobile application is not user-friendly, it crashes, doesn't load certain courses, doesn't play audio on other ones, and has very poor performance.

We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.

Incentivized

RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.

Incentivized

Easy to use for both the admins and the users

Incentivized

It's super easy to use.

Incentivized

Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.

Incentivized

Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.

Incentivized

Great modules geared to adults

Incentivized

It was goood. It required tech support from both sides but it was not hard

Incentivized

It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.

Incentivized

Cost was the main barrier to entry for the other products we evaluated. KnowBe4 Compliance Plus was priced more competitively by a significant amount. Also, other platforms didn't offer the same breath of compliance training compared to KnowBe4 Compliance Plus. Ultimately we chose KnowBe4 Compliance Plus for the value and also the amount of compliance modules they support despite not being the most polished.

Incentivized

Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.

• Within 1 week after releasing privacy awareness training modules to our staff, I started receiving comments and questions about our services, processes, interfaces, and policies related to privacy concerns in the course of normal project conversations - that I have NEVER before gotten at this company. That made it all worth it.
• Our users' failures with phishing (email) scams has begun to decrease significantly since we provided some phishing awareness modules. More items are being reported and less users are being misled.

Incentivized

• We have been able to manage a large amount of training for a diverse work force more efficiently.
• We are adding functionality to be able to use the system to circulate materials to our workforce where documentation of knowledge/understanding is needed,

Incentivized