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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    RMail

    Score10 out of 10
    N/ARMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.

    $7

    per month

    Pricing
    KnowBe4 PhishER/PhishER PlusRMail
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    RMail Personal
    $7.00
    per user, per month
    RMail Standard
    $15.00
    per user, per month
    Shared Volume
    Varies by Plan
    for 5 or more users
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusRMail
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.—
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusRMail
    Considered Both Products
    KnowBe4
    No answer on this topic
    RPost
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    KnowBe4 PhishER/PhishER PlusRMail
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and RMail
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    RMail
    -
    Ratings
    Company-wide Incident Reporting8.3101 Ratings00 Ratings
    Integration with Other Security Systems8.597 Ratings00 Ratings
    Centralized Dashboard9.0120 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings00 Ratings
    Live Response for Rapid Remediation8.1102 Ratings00 Ratings
    Best Alternatives
    KnowBe4 PhishER/PhishER PlusRMail
    Small Businesses
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    Paubox Email Suite
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    OpenText Core Email Encryption
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    DataMotion
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KnowBe4 PhishER/PhishER PlusRMail
    Likelihood to Recommend
    8.8
    (128 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    8.8
    (9 ratings)
    9.1
    (2 ratings)
    Usability
    8.6
    (44 ratings)
    9.1
    (2 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.6
    (8 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    6.4
    (2 ratings)
    Configurability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusRMail
    Likelihood to Recommend
    KnowBe4
    It is well suited for a company that utilizes a Security Awareness Training program. The old way is someone would report an email it got sent to a specific email address and you had to manually go through everything. If something was malicious you had to use Powershell/Graph to rip the message out or eDiscovery. The only place I could see this not be well suited for is a smaller environment. There is a minimum of 100 I believe, but even with 50 end-users I would still pay for it.
    Incentivized
    Read full review
    RPost
    RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
    Read full review
    Pros
    KnowBe4
    • Security awareness training and tracking employee completion, as well as automated assignment of training for new employees
    • Helps meet compliance requirements by training employees and keeping them aware of latest cybersecurity trends
    • KnowBe4 PhishER/PhishER Plus is really a top of the line product with a well respected brand. The toolsets they offer continue to expand and deliver a consistent experience
    Incentivized
    Read full review
    RPost
    • Read receipts tell you the time a message was actually opened
    • The electronic signature feature is nice, and usually not included with these types of services
    • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
    • Recipients do have the option of creating an account, but generally they don't need to
    • Outlook integration is very easy to set up
    • Gmail integration within Chrome is pretty amazing
    Read full review
    Cons
    KnowBe4
    • The PhishRIP query can be improved to find other emails apart from the reported one only.
    • They should provide an option to delete the quarantined emails that are quarantined by the PhishRIP feature.
    • The PhishML can be improved to produce more accurate results.
    • More options to integrate PhishER with 3rd party tools.
    Incentivized
    Read full review
    RPost
    • Program plug-in crashes on occasion.
    • Issues can arise if your computer's clock is not synced to RMail's time servers.
    • Setup was initially tedious (but has gotten much better since 2019).
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    RPost
    I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
    Read full review
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    RPost
    It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
    Read full review
    Performance
    KnowBe4
    No answers on this topic
    RPost
    Works well routinely without problems.
    Read full review
    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    RPost
    Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
    Read full review
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    RPost
    Works great.
    Read full review
    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    RPost
    RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
    Read full review
    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    RPost
    • There's not much ROI, because we don't get it much cheaper than the list price.
    • However, being able to offer this service strengthens our service offerings.
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.

    RMail Screenshots

    Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote