Kudos® vs. Quantum Workplace Engagement Surveys and Pulses

Kudos is especially useful and helpful during project deployment where team members can be awarded kudos and appreciation and motivation for their team efforts in meeting milestones and targets. In some instances, the reward types or gifts may seem irrelevant to some departments in certain regions or my company' operations in other parts of the African continent.

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon

Incentivized

• One of the most useful aspects of this tool is that it allows you to save the profile of each of the employees individually and to be able to track their activities and give them the recognition they deserve.
• Another useful feature of "kudos is that the system allows you to assign badges to each profile based on their job performance.
• I also really like that the platform has a dedicated portal for employees. In which they can see their badges, recognitions and awards obtained for their efforts.

Incentivized

• Quantum reporting was really easy to read and great for presenting to upper management.
• They also offered some great additional resources for an upcharge.
• This software is customizable to your organization, which is great.
• This software was very user-friendly for my employees completing the engagement survey.

Incentivized

• Rewards take a long time to be given out, but this I would put on the company's policy.
• From my own perspective on a mobile phone, it's not so smooth like on desktop, like searching for a colleagues name sometimes is difficult.
• Sometimes email notifications take too long to come, or they don't even come at all.

Incentivized

• I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Incentivized

Everything that I had expected from the survey were delivered with a few more

Incentivized

The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.

Incentivized

The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.

Incentivized

Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial

Incentivized

I used to work at a company called Sparc that developed its own in-house platform called Teamphoria. It was great software that coupled a lot of the same features as workday but also with a recognition system. Essentially it allocated certain types of recognition levels per month, 1 platinum, 5 gold, 20 silvers, where each was worth a drawing ticket. At the end of the month, someone would be drawn from that pool based on their received recognition and then receive a gift card. However, some abused this system and devalued its purpose and inflated the meaning behind it. Kudos seems to do a good job by having a direct point/monetization system which isn't up for random chance. This can help even incentivize employees to go above and beyond, getting them to work harder since they are receiving recognition for it.

Incentivized

We selected Quantum Workplace for three primary reasons:

• Greater database of survey responses from more organizations and employees (strong benchmark universe)
• Automated tools to create department level executive summary presentations
• Prior experience with Quantum via Best Places to Work survey

And, finally, the pricing was very competitive, although not necessarily the lowest.

Incentivized

• Incentivizes employee to work harder.
• Helps with thanking our employees for jobs well done without having just a normal "Thank You."
• Allows the employees to use kudos for company SWAG or items they may need in their lives and it's all possible to get thanks to KUDOS.

Incentivized

• Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
• Improved results analysis allowing managers to better target their efforts.
• Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".