What users are saying about
4 Ratings
18 Ratings
4 Ratings
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Score 9.6 out of 100
18 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Landbot.io

Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

It's great to automate canned answers to solve questions that an audience can repeat constantly. It's also great for customer service and support by answering pre-defined sequences. Also, it's great for broadcasting messages while using filters such as tags and demographical parameters. We are having open rates for over 80% of our entire audience.
Diego Jaramillo | TrustRadius Reviewer

Pros

Landbot.io

  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

  • Create engaging bots
  • Easily build automated sequences
Denis Mutsky | TrustRadius Reviewer

Cons

Landbot.io

  • Need to improve answer options with pictures
  • Ability to upload custom icons for answer buttons
  • The ability to pop up on the side like Typeform has.
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

  • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
Bo Ray | TrustRadius Reviewer

Usability

Landbot.io

No score
No answers yet
No answers on this topic

ManyChat

ManyChat 7.0
Based on 1 answer
ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Support Rating

Landbot.io

Landbot.io 10.0
Based on 1 answer
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

ManyChat 5.9
Based on 4 answers
There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
Diego Jaramillo | TrustRadius Reviewer

Alternatives Considered

Landbot.io

We still have services such as Activechat and Odus IO. But Landbot defeats them easily in terms of a chatbot for landings.
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
Denis Mutsky | TrustRadius Reviewer

Return on Investment

Landbot.io

  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
Vitali Kosyrau | TrustRadius Reviewer

ManyChat

  • We have a very positive ROI for our business. We have been generating about 10 leads a month. We are currently closing on 10% of those, so 1 new client a month. We are working on ways to improve that conversion percentage.
  • We generate around 50 leads a month for a client of ours. Their conversion is about 25% Their average ticket is 1,500.00 which puts them to about 15-20 thousand a month.
Bo Ray | TrustRadius Reviewer

Pricing Details

Landbot.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManyChat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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