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Landbot vs. Cortana (discontinued) vs. Moveworks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    Cortana (discontinued)

    Score7.5 out of 10
    N/AMicrosoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A

    Moveworks

    Score8 out of 10
    N/AMoveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
    Pricing
    LandbotCortana (discontinued)Moveworks
    Editions & Modules
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LandbotCortana (discontinued)Moveworks
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Best Alternatives
    LandbotCortana (discontinued)Moveworks
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    No answers on this topic
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    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LandbotCortana (discontinued)Moveworks
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.1
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    LandbotCortana (discontinued)Moveworks
    Likelihood to Recommend
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Discontinued Products
    It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.
    Incentivized
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    ServiceNow
    Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
    Incentivized
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    Pros
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Discontinued Products
    • Being hosted in Azure solves a massive hosting problem
    • The language understanding system has the ability to revolutionize many vertical markets
    • Integrating with Cortana Analytics was really simple due to easy to understand documentation
    Incentivized
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    ServiceNow
    • Understanding employee questions and serving up information and answers
    • Very easy to add new content into the chatbot
    • Excellent customer support
    Incentivized
    Read full review
    Cons
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
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    Discontinued Products
    • More partnerships with colleges and schools to increase the workforce with technical knowledge (increase local workforce)
    • Have more online training and documentation in other languages
    • Have affordable prices for students
    Incentivized
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    ServiceNow
    • Conversations, asking users refining questions to better tailor responses
    Incentivized
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    Support Rating
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
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    Discontinued Products
    No answers on this topic
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Discontinued Products
    IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    Discontinued Products
    • Difficult to ascertain the ROI as we are a software house who have developed a module in our application using Cortana. However for companies that use our software I would say the use of sentiment analysis in our application could free up at least 1 full time resource to be used elsewhere in their organisation.
    Incentivized
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    ServiceNow
    • 22% reduction in calls to support channels
    • Employee growth without needing to add support personnel
    Incentivized
    Read full review
    ScreenShots

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics