Lead Forensics vs. Skylead

It is a costly solution but well worth the money because of the details and information. We used others in the past but switched because it links with WIX. Sometimes I feel as if it is not capturing all our web traffic simply because it doesn't even track when our business is using it. It is good for some leads but I think there can be more it is missing.

Incentivized

There are many LinkedIn automation products available, from Chrome extensions to desktop applications, to cloud-based apps like Skylead, and I've used many of them. Skylead stands apart with a simple, intuitive interface that is easy for my clients to use, is very economical compared to others, and is focused on continual improvement and customer service.

Incentivized

• It gives you valid leads that have been on your website looking for your products
• The information is always accurate and detailed about their visit
• It notifies you when the customer is looking for help or products, so you know when to reach out to them

Incentivized

• Convenient message inbox for responding to new leads.
• Ability to integrate with CRMs and other 3rd party software for more automation.
• Smart Sequences that use conditional logic to send LinkedIn messages as well as emails.
• Customer service is very responsive and super helpful. They are a pleasure to work with.
• Skylead is constantly improving and adding/updating features based on actual users' input via a feature request forum.

Incentivized

• I wish the process could be a little more automated somehow. Right now it is more manual, at least in our process, to aggregate the accounts and segment accordingly.
• It seems more geared towards sales, rather than marketing. We are struggling a little to use this at scale, but it could be where we are in maturity of using the product.

Incentivized

• It would be nice to be able to add steps to a sequence in an existing campaign
• The user hierarchy is a little confusing, in terms of placing my end-user clients under my master account—a little unintuitive
• Similar to above, it would be nice to have an additional level of user access, for scenarios in which I have a client with multiple salespeople on the platform, each with their own login (as it is now, with access only to their own account), but also have a companywide admin account for a sales manager who has access to all of their accounts with one login (I think they are working on this feature).

Incentivized

The tool takes a bit to learn and you go through an onboarding to get a better understanding. Once you go through that, the tool is very user friendly and a piece of cake to use - anyone can go through it, no IT skills need to run and manage their platform.

Incentivized

While we have not had a lot of issues, the Lead Forensics team has been helpful in addressing them. The software is fairly intuitive, and issues rarely arise. This could also be from a lack of use on our part, but we have not had a great deal of interaction with the customer support team.

Incentivized

Lead Forensics is the best as far as I can tell, but choices that are a fraction of the cost come pretty close. Some places like ThomasNet even throw this functionality in for free now. I guess it's a question of if you view this type of intelligence as a luxury or essential.

Incentivized

• In the end, we canceled our subscription, however, we had a couple solid leads from our use. We reached out to those clients. We didn't generate actual business, but at least we're on their radar.
• In general, we have a better understanding of the marketing capabilities Lead Forensics can offer us. They provided us all of the tools we'd need to be able to recommend it to our clients.
• We were able to see the effects of our marketing and learn from their successes of different tactics.

Incentivized