What users are saying about
13 Ratings
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Score 8.3 out of 100
12 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

LexisNexis InterAction

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
LexisNexis InterAction
5.1
Customer data management / contact management
Less Annoying CRM
10.0
LexisNexis InterAction
8.0
Workflow management
Less Annoying CRM
10.0
LexisNexis InterAction
3.0
Territory management
Less Annoying CRM
8.7
LexisNexis InterAction
3.0
Opportunity management
Less Annoying CRM
10.0
LexisNexis InterAction
5.0
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
LexisNexis InterAction
8.0
Contract management
Less Annoying CRM
7.4
LexisNexis InterAction
Quote & order management
Less Annoying CRM
6.9
LexisNexis InterAction
Interaction tracking
Less Annoying CRM
10.0
LexisNexis InterAction
3.0
Channel / partner relationship management
Less Annoying CRM
7.7
LexisNexis InterAction
6.0

Customer Service & Support

Less Annoying CRM
9.4
LexisNexis InterAction
8.7
Case management
Less Annoying CRM
8.8
LexisNexis InterAction
8.0
Help desk management
Less Annoying CRM
10.0
LexisNexis InterAction
9.0
Call center management
Less Annoying CRM
LexisNexis InterAction
9.0

Marketing Automation

Less Annoying CRM
8.5
LexisNexis InterAction
8.0
Lead management
Less Annoying CRM
8.9
LexisNexis InterAction
7.0
Email marketing
Less Annoying CRM
8.1
LexisNexis InterAction
9.0

CRM Project Management

Less Annoying CRM
8.3
LexisNexis InterAction
4.7
Task management
Less Annoying CRM
8.8
LexisNexis InterAction
5.0
Reporting
Less Annoying CRM
7.8
LexisNexis InterAction
5.0
Billing and invoicing management
Less Annoying CRM
LexisNexis InterAction
4.0

CRM Reporting & Analytics

Less Annoying CRM
7.5
LexisNexis InterAction
4.3
Forecasting
Less Annoying CRM
7.4
LexisNexis InterAction
4.0
Pipeline visualization
Less Annoying CRM
8.3
LexisNexis InterAction
4.0
Customizable reports
Less Annoying CRM
6.8
LexisNexis InterAction
5.0

Customization

Less Annoying CRM
9.1
LexisNexis InterAction
4.3
Custom fields
Less Annoying CRM
10.0
LexisNexis InterAction
4.0
Scripting environment
Less Annoying CRM
8.1
LexisNexis InterAction
4.0
API for custom integration
Less Annoying CRM
9.1
LexisNexis InterAction
5.0
Custom objects
Less Annoying CRM
LexisNexis InterAction
4.0

Platform

Less Annoying CRM
8.5
LexisNexis InterAction
5.0
Mobile access
Less Annoying CRM
8.5
LexisNexis InterAction
5.0

Security

Less Annoying CRM
8.2
LexisNexis InterAction
8.0
Role-based user permissions
Less Annoying CRM
8.2
LexisNexis InterAction
8.0
Single sign-on capability
Less Annoying CRM
LexisNexis InterAction
8.0

Social CRM

Less Annoying CRM
LexisNexis InterAction
4.5
Social data
Less Annoying CRM
LexisNexis InterAction
4.0
Social engagement
Less Annoying CRM
LexisNexis InterAction
5.0

Integrations with 3rd-party Software

Less Annoying CRM
LexisNexis InterAction
5.0
Marketing automation
Less Annoying CRM
LexisNexis InterAction
5.0
Compensation management
Less Annoying CRM
LexisNexis InterAction
5.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

LexisNexis InterAction

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Anonymous | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

LexisNexis InterAction

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Anonymous | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

LexisNexis InterAction

No answers on this topic

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

LexisNexis InterAction

  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

LexisNexis InterAction

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LexisNexis InterAction Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
LexisNexis InterAction
6.0

Support Rating

Less Annoying CRM
9.1
LexisNexis InterAction

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