What users are saying about
3 Ratings
13 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
Oncontact
5.2
Customer data management / contact management
Less Annoying CRM
10.0
Oncontact
5.0
Workflow management
Less Annoying CRM
10.0
Oncontact
4.5
Territory management
Less Annoying CRM
8.7
Oncontact
5.0
Opportunity management
Less Annoying CRM
10.0
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
Oncontact
9.0
Contract management
Less Annoying CRM
7.4
Oncontact
4.0
Quote & order management
Less Annoying CRM
6.9
Oncontact
4.0
Interaction tracking
Less Annoying CRM
10.0
Oncontact
4.5
Channel / partner relationship management
Less Annoying CRM
7.7
Oncontact
5.0

Customer Service & Support

Less Annoying CRM
9.4
Oncontact
3.7
Case management
Less Annoying CRM
8.8
Oncontact
5.5
Help desk management
Less Annoying CRM
10.0
Oncontact
1.0
Call center management
Less Annoying CRM
Oncontact
4.5

Marketing Automation

Less Annoying CRM
8.5
Oncontact
8.5
Lead management
Less Annoying CRM
8.9
Oncontact
8.0
Email marketing
Less Annoying CRM
8.1
Oncontact
9.0

CRM Project Management

Less Annoying CRM
8.3
Oncontact
9.0
Task management
Less Annoying CRM
8.8
Oncontact
9.0
Reporting
Less Annoying CRM
7.8
Oncontact
9.0

CRM Reporting & Analytics

Less Annoying CRM
7.5
Oncontact
8.7
Forecasting
Less Annoying CRM
7.4
Oncontact
9.0
Pipeline visualization
Less Annoying CRM
8.3
Oncontact
8.0
Customizable reports
Less Annoying CRM
6.8
Oncontact
9.0

Customization

Less Annoying CRM
9.1
Oncontact
5.0
Custom fields
Less Annoying CRM
10.0
Oncontact
4.5
Scripting environment
Less Annoying CRM
8.1
Oncontact
4.0
API for custom integration
Less Annoying CRM
9.1
Oncontact
7.0
Custom objects
Less Annoying CRM
Oncontact
4.5

Platform

Less Annoying CRM
8.5
Oncontact
8.0
Mobile access
Less Annoying CRM
8.5
Oncontact
8.0

Security

Less Annoying CRM
8.2
Oncontact
10.0
Role-based user permissions
Less Annoying CRM
8.2
Oncontact
10.0
Single sign-on capability
Less Annoying CRM
Oncontact
10.0

Social CRM

Less Annoying CRM
Oncontact
7.0
Social data
Less Annoying CRM
Oncontact
7.0
Social engagement
Less Annoying CRM
Oncontact
7.0

Integrations with 3rd-party Software

Less Annoying CRM
Oncontact
7.0
Marketing automation
Less Annoying CRM
Oncontact
7.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
Oncontact
5.0

Likelihood to Renew

Less Annoying CRM
Oncontact
10.0

Support Rating

Less Annoying CRM
9.1
Oncontact

Add comparison