Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pipeline CRM
Score 5.7 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Pricing
Less Annoying CRM
Pipeline CRM
Editions & Modules
Always
$15
per month per user
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
Less Annoying CRM
Pipeline CRM
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
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More Pricing Information
Community Pulse
Less Annoying CRM
Pipeline CRM
Features
Less Annoying CRM
Pipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
9.1
60 Ratings
16% above category average
Pipeline CRM
6.9
5 Ratings
12% below category average
Customer data management / contact management
9.959 Ratings
8.05 Ratings
Workflow management
9.451 Ratings
8.05 Ratings
Territory management
8.822 Ratings
7.04 Ratings
Opportunity management
9.944 Ratings
8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.049 Ratings
4.05 Ratings
Contract management
8.423 Ratings
5.05 Ratings
Quote & order management
7.721 Ratings
6.03 Ratings
Interaction tracking
9.942 Ratings
9.05 Ratings
Channel / partner relationship management
8.724 Ratings
7.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
10.0
51 Ratings
27% above category average
Pipeline CRM
7.8
3 Ratings
2% above category average
Case management
10.044 Ratings
7.03 Ratings
Help desk management
10.045 Ratings
8.21 Ratings
Call center management
00 Ratings
8.21 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
8.5
37 Ratings
10% above category average
Pipeline CRM
5.0
4 Ratings
43% below category average
Lead management
8.836 Ratings
8.04 Ratings
Email marketing
8.220 Ratings
2.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.6
48 Ratings
23% above category average
Pipeline CRM
4.5
5 Ratings
52% below category average
Task management
9.947 Ratings
3.04 Ratings
Reporting
9.234 Ratings
5.03 Ratings
Billing and invoicing management
00 Ratings
5.53 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
9.1
33 Ratings
18% above category average
Pipeline CRM
6.7
5 Ratings
13% below category average
Forecasting
8.416 Ratings
8.03 Ratings
Pipeline visualization
8.929 Ratings
5.05 Ratings
Customizable reports
9.924 Ratings
7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
9.0
49 Ratings
16% above category average
Pipeline CRM
9.5
5 Ratings
22% above category average
Custom fields
9.648 Ratings
10.05 Ratings
Scripting environment
8.210 Ratings
8.21 Ratings
API for custom integration
9.19 Ratings
10.05 Ratings
Custom objects
00 Ratings
10.05 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
8.1
9 Ratings
9% above category average
Pipeline CRM
4.6
3 Ratings
47% below category average
Marketing automation
8.19 Ratings
2.03 Ratings
Compensation management
8.13 Ratings
7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
32 Ratings
27% above category average
Pipeline CRM
8.0
5 Ratings
6% above category average
Mobile access
9.932 Ratings
8.05 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
30 Ratings
18% above category average
Pipeline CRM
6.0
3 Ratings
33% below category average
Role-based user permissions
10.030 Ratings
6.02 Ratings
Single sign-on capability
00 Ratings
6.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Ease of moving calendar / action items around, closing out
Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
I really don't have anything else to add. LACRM is perfect for us.
I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Not just storage of information, but utilizing that information to build stronger relationships with clients
Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!