What users are saying about
13 Ratings
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Score 8.2 out of 100
1 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Soffront CRM

This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Andrew Van Horn | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
Soffront CRM
7.7
Customer data management / contact management
Less Annoying CRM
10.0
Soffront CRM
8.2
Workflow management
Less Annoying CRM
10.0
Soffront CRM
7.3
Territory management
Less Annoying CRM
8.7
Soffront CRM
7.3
Opportunity management
Less Annoying CRM
10.0
Soffront CRM
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
Soffront CRM
Contract management
Less Annoying CRM
7.4
Soffront CRM
Quote & order management
Less Annoying CRM
6.9
Soffront CRM
Interaction tracking
Less Annoying CRM
10.0
Soffront CRM
Channel / partner relationship management
Less Annoying CRM
7.7
Soffront CRM
8.2

Customer Service & Support

Less Annoying CRM
9.4
Soffront CRM
7.3
Case management
Less Annoying CRM
8.8
Soffront CRM
7.3
Help desk management
Less Annoying CRM
10.0
Soffront CRM
7.3

Marketing Automation

Less Annoying CRM
8.5
Soffront CRM
8.6
Lead management
Less Annoying CRM
8.9
Soffront CRM
8.2
Email marketing
Less Annoying CRM
8.1
Soffront CRM
9.1

CRM Project Management

Less Annoying CRM
8.3
Soffront CRM
7.7
Task management
Less Annoying CRM
8.8
Soffront CRM
8.2
Reporting
Less Annoying CRM
7.8
Soffront CRM
7.3

CRM Reporting & Analytics

Less Annoying CRM
7.5
Soffront CRM
8.2
Forecasting
Less Annoying CRM
7.4
Soffront CRM
7.3
Pipeline visualization
Less Annoying CRM
8.3
Soffront CRM
8.2
Customizable reports
Less Annoying CRM
6.8
Soffront CRM
9.1

Customization

Less Annoying CRM
9.1
Soffront CRM
9.1
Custom fields
Less Annoying CRM
10.0
Soffront CRM
9.1
Scripting environment
Less Annoying CRM
8.1
Soffront CRM
API for custom integration
Less Annoying CRM
9.1
Soffront CRM

Platform

Less Annoying CRM
8.5
Soffront CRM
5.5
Mobile access
Less Annoying CRM
8.5
Soffront CRM
5.5

Security

Less Annoying CRM
8.2
Soffront CRM
7.3
Role-based user permissions
Less Annoying CRM
8.2
Soffront CRM
8.2
Single sign-on capability
Less Annoying CRM
Soffront CRM
6.4

Social CRM

Less Annoying CRM
Soffront CRM
5.9
Social data
Less Annoying CRM
Soffront CRM
6.4
Social engagement
Less Annoying CRM
Soffront CRM
5.5

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Soffront CRM

  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Andrew Van Horn | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Soffront CRM

  • I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
  • The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Andrew Van Horn | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Soffront CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Soffront CRM

Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Andrew Van Horn | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Soffront CRM

  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Andrew Van Horn | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Soffront CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Soffront CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
Soffront CRM
7.3

Support Rating

Less Annoying CRM
9.1
Soffront CRM

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