Less Annoying CRM vs. Soffront CRM

Soffront CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Less Annoying CRM	Score 9.8 out of 10	N/A	Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.	$15 per month per user
Soffront CRM	Score 7.0 out of 10	Enterprise companies (1,001+ employees)	Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…	$4 per month

Pricing

Less Annoying CRM

Soffront CRM

Editions & Modules

Always: $15
per month per user

1,000 Emails: $4.00
per month
5,000 Emails: $15.00
per month
10,000 Emails: $25.00
per month

Offerings

Pricing Offerings
Less Annoying CRM	Soffront CRM
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

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More Pricing Information

Community Pulse
	Less Annoying CRM	Soffront CRM
Considered Both Products	Less Annoying CRM KC Kristy Crippen Founder Chose Less Annoying CRM I found Less Annoying CRM to be infinitely easier to use and navigate. Much simpler and easier to learn. As business owners, we have so much to do everyday and learning a new system can feel intimidating. Less Annoying CRM has never once made me feel that way. If I need extra … Incentivized Helpful? Dorina Jacob Heilpraktikerin Chose Less Annoying CRM Less Annoying CRM is less annoying! Incentivized Helpful? Michael McKown President Chose Less Annoying CRM Monday Zoho Microsoft Dynamics 365 ...Less Annoying CRM is easier to use and has the features I need. Incentivized Helpful? CL Cathy Lowther Sales Manager Chose Less Annoying CRM This is my first CRM but compared to free trials from other applications it was far superior Incentivized Helpful? Tristan Rethman Many Hats Chose Less Annoying CRM Salesforce CRM Analytics and WeWork Workplace Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM I didn't use other platforms long - they required too much learning from me and presented a sense of overwhelm that drove me back to my spreadsheets. Less Annoying CRM was easy from the beginning. It says what it is on the tin. Incentivized Helpful? BH Bob Hastings CEO Chose Less Annoying CRM Less Annoying CRM has such a small learning curve compared to all of the others. Incentivized Helpful? Dennis Hennessy President Chose Less Annoying CRM Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things … Incentivized Helpful? Henrik Kjellberg Sales Director Chose Less Annoying CRM No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you … Incentivized Helpful? Verified User Anonymous Chose Less Annoying CRM Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help. Incentivized Helpful? Ginny Schlosser, MBA Investment Advisor Representative Chose Less Annoying CRM ease of use, fixed monthly fee, customer support Incentivized Helpful? MS Marty Slone Executive Director WARRIORS SOAR Chose Less Annoying CRM I used Salesforce in the past when I worked for a large corporation. Less Annoying CRM seems to be more user friendly and very simple to implement Incentivized Helpful? Dr. Jim Salvucci President Chose Less Annoying CRM The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning … Incentivized Helpful? Judy Tebow Owner Chose Less Annoying CRM We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also … Incentivized Helpful? PB Paul Burch Business Development Chose Less Annoying CRM HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you … Incentivized Helpful? Michael Cline Sales Chose Less Annoying CRM All others were way too complicated for our needs Incentivized Helpful? DF Dave Fisk Sales Chose Less Annoying CRM Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product … Incentivized Helpful? W. Pierce Johnson Owner Chose Less Annoying CRM I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will … Incentivized Helpful? Kevin Kalbac Agency Sales Manager Chose Less Annoying CRM I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the … Incentivized Helpful? SF Stacy Feeney Sales Chose Less Annoying CRM I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not … Incentivized Helpful? SK Susan Kimelman Event Director Chose Less Annoying CRM Easier, less expensive, easy to implement, great training. Incentivized Helpful? DG Danny Garcia CEO (Chief Executive Officer) Chose Less Annoying CRM keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins Incentivized Helpful? Lafayette SIlva National Operations Manager Chose Less Annoying CRM Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and … Incentivized Helpful? Patrick Grogan Broker Chose Less Annoying CRM I chose Less Annoying CRM based on the price at first. Incentivized Helpful? Gray Kinney Owner Chose Less Annoying CRM LAC Is non-bloatware, I dod not need the whole house, just the kitchen sink! Incentivized Helpful?	Soffront CRM Verified User Anonymous Chose Soffront CRM Easy lead generation process. Project time short and good relation with vendor. Incentivized Helpful? Andrew Van Horn Business Coach Chose Soffront CRM Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for … Incentivized Helpful?

Features

Less Annoying CRM

Soffront CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Less Annoying CRM 9.2 Ratings 15% above category average	Soffront CRM 7.8 Ratings 1% below category average
Customer data management / contact management	9.90 Ratings	9.00 Ratings
Workflow management	9.40 Ratings	6.00 Ratings
Territory management	9.00 Ratings	7.30 Ratings
Opportunity management	9.90 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.60 Ratings	00 Ratings
Contract management	8.40 Ratings	00 Ratings
Quote & order management	7.70 Ratings	00 Ratings
Interaction tracking	9.90 Ratings	00 Ratings
Channel / partner relationship management	8.80 Ratings	9.00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Less Annoying CRM 9.9 Ratings 25% above category average	Soffront CRM 5.0 Ratings 43% below category average
Case management	9.90 Ratings	5.00 Ratings
Help desk management	9.90 Ratings	5.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Less Annoying CRM 8.8 Ratings 12% above category average	Soffront CRM 9.5 Ratings 20% above category average
Lead management	9.00 Ratings	10.00 Ratings
Email marketing	8.50 Ratings	9.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Less Annoying CRM 9.6 Ratings 21% above category average	Soffront CRM 6.1 Ratings 24% below category average
Task management	9.90 Ratings	8.20 Ratings
Reporting	9.30 Ratings	4.00 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Less Annoying CRM 8.9 Ratings 14% above category average	Soffront CRM 4.7 Ratings 49% below category average
Forecasting	8.30 Ratings	4.00 Ratings
Pipeline visualization	8.50 Ratings	6.00 Ratings
Customizable reports	9.90 Ratings	4.00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Less Annoying CRM 8.8 Ratings 14% above category average	Soffront CRM 7.0 Ratings 9% below category average
Custom fields	9.60 Ratings	7.00 Ratings
Scripting environment	8.30 Ratings	00 Ratings
API for custom integration	8.60 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Less Annoying CRM 8.5 Ratings 12% above category average	Soffront CRM - Ratings
Marketing automation	8.60 Ratings	00 Ratings
Compensation management	8.40 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Less Annoying CRM 9.9 Ratings 26% above category average	Soffront CRM 7.0 Ratings 9% below category average
Mobile access	9.90 Ratings	7.00 Ratings

Security

Comparison of Security features of Product A and Product B
	Less Annoying CRM 10.0 Ratings 17% above category average	Soffront CRM 7.0 Ratings 18% below category average
Role-based user permissions	10.00 Ratings	8.00 Ratings
Single sign-on capability	00 Ratings	6.00 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Less Annoying CRM - Ratings	Soffront CRM 6.0 Ratings 23% below category average
Social data	00 Ratings	7.00 Ratings
Social engagement	00 Ratings	5.00 Ratings

Best Alternatives
	Less Annoying CRM	Soffront CRM
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Less Annoying CRM	Soffront CRM
Likelihood to Recommend	9.9 (0 ratings)	7.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	- (0 ratings)
Usability	9.9 (0 ratings)	8.0 (0 ratings)
Support Rating	9.1 (0 ratings)	7.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Less Annoying CRM	Soffront CRM
Likelihood to Recommend	Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised Henrik Kjellberg Sales Director Read full review	This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use. Incentivized Andrew Van Horn Business Coach Read full review
Pros	Simple, intuitive usage Daily agenda emails Ease of moving calendar / action items around, closing out Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone! Kevin Kalbac Agency Sales Manager Read full review	The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well. Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database. The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do. Incentivized Andrew Van Horn Business Coach Read full review
Cons	The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended. I really don't have anything else to add. LACRM is perfect for us. Jenny Steadman Publisher/Owner Read full review	Reporting Loyalty features Social media integration Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Excellent product which meets my needs of a complex industry W. Pierce Johnson Owner Read full review	No answers on this topic
Usability	I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile. Incentivized Carolyn Cates Songwriter Read full review	Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward. Incentivized Verified User Anonymous Read full review
Support Rating	Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues. Lafayette SIlva National Operations Manager Read full review	Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged. Incentivized Verified User Anonymous Read full review
Implementation Rating	After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed W. Pierce Johnson Owner Read full review	No answers on this topic
Alternatives Considered	I found Less Annoying CRM to be infinitely easier to use and navigate. Much simpler and easier to learn. As business owners, we have so much to do everyday and learning a new system can feel intimidating. Less Annoying CRM has never once made me feel that way. If I need extra help, I love that it's easy to find the answers I'm looking for. KC Kristy Crippen Founder Read full review	Easy lead generation process. Project time short and good relation with vendor. Incentivized Verified User Anonymous Read full review
Return on Investment	Ability to track my RFP by various metrics has been a game changer for me Having all of the client details including notes and emails in one place saves a ton of time. Reporting capabilities makes end of year review much easier. Dennis Hennessy President Read full review	Lead generation increase by 12% Opportunity conversion to client increase of 5% Incentivized Verified User Anonymous Read full review
ScreenShots	Less Annoying CRM Screenshots	Soffront CRM Screenshots