Lifesize Video Conferencing vs. Polycom RealPresence Immersive Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lifesize Video Conferencing
Score 9.2 out of 10
N/A
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
$12.95
Call for pricing
Polycom RealPresence Immersive Studio
Score 9.0 out of 10
N/A
Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A
Pricing
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Editions & Modules
Enterprise
$12.95 per user/month
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Plus
$14.95 per user/month
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Standard
$16.95 per user/month
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No answers on this topic
Offerings
Pricing Offerings
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
More Pricing Information
Community Pulse
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Considered Both Products
Lifesize Video Conferencing
Chose Lifesize Video Conferencing
Lifesize is one of the very few, if not only, video manufacturers to develop their own software and hardware making for a very stable solution that isn't as vulnerable to changes on the market and where all the different integrations always work well on both software and …
Chose Lifesize Video Conferencing
Cost effective, gives facility to connect to Lifesize devices via other video conference solutions/cloud apps
Chose Lifesize Video Conferencing
LifeSize is as easy to use as Go-To or WebEx, but is as immersive a tool as Polycom. It's a happy middle-ground.
Polycom RealPresence Immersive Studio

No answer on this topic

Top Pros
Top Cons
Features
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Lifesize Video Conferencing
8.9
161 Ratings
10% above category average
Polycom RealPresence Immersive Studio
-
Ratings
High quality audio8.9161 Ratings00 Ratings
High quality video8.9159 Ratings00 Ratings
Low bandwidth requirements8.8151 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Lifesize Video Conferencing
8.9
156 Ratings
12% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Desktop sharing8.9156 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Lifesize Video Conferencing
8.9
149 Ratings
8% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Calendar integration8.9113 Ratings00 Ratings
Meeting initiation8.9142 Ratings00 Ratings
Record meetings / events8.9112 Ratings00 Ratings
Slideshows8.997 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Lifesize Video Conferencing
9.0
93 Ratings
7% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Live chat9.092 Ratings00 Ratings
Q&A9.062 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Lifesize Video Conferencing
9.0
114 Ratings
8% above category average
Polycom RealPresence Immersive Studio
-
Ratings
Participant roles & permissions9.0114 Ratings00 Ratings
Best Alternatives
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Small Businesses
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Zoom Workplace
Zoom Workplace
Score 8.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
Amazon Chime
Amazon Chime
Score 8.4 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Likelihood to Recommend
8.0
(162 ratings)
5.0
(3 ratings)
Likelihood to Renew
10.0
(24 ratings)
-
(0 ratings)
Usability
8.4
(37 ratings)
-
(0 ratings)
Availability
8.2
(7 ratings)
-
(0 ratings)
Performance
8.2
(15 ratings)
-
(0 ratings)
Support Rating
7.0
(49 ratings)
-
(0 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
9.1
(5 ratings)
-
(0 ratings)
Implementation Rating
8.0
(136 ratings)
-
(0 ratings)
Configurability
7.7
(10 ratings)
-
(0 ratings)
Ease of integration
7.4
(10 ratings)
-
(0 ratings)
Product Scalability
8.2
(18 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(6 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
Lifesize Video ConferencingPolycom RealPresence Immersive Studio
Likelihood to Recommend
Lifesize
Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
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Poly
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Pros
Lifesize
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
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Poly
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
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Cons
Lifesize
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
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Poly
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
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Likelihood to Renew
Lifesize
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
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Poly
No answers on this topic
Usability
Lifesize
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
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Poly
No answers on this topic
Reliability and Availability
Lifesize
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
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Poly
No answers on this topic
Performance
Lifesize
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
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Poly
No answers on this topic
Support Rating
Lifesize
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
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Poly
No answers on this topic
In-Person Training
Lifesize
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
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Poly
No answers on this topic
Online Training
Lifesize
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
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Poly
No answers on this topic
Implementation Rating
Lifesize
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
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Poly
No answers on this topic
Alternatives Considered
Lifesize
When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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Poly
Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.
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Scalability
Lifesize
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
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Poly
No answers on this topic
Return on Investment
Lifesize
  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
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Poly
  • Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
  • As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
  • As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.
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ScreenShots

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed