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Lightspeed Retail vs. Microsoft BI (MSBI) vs. OpenText Magellan

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    Microsoft BI (MSBI)

    Score8.5 out of 10
    N/AMicrosoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.

    $14

    per month per user

    OpenText Magellan

    Score9 out of 10
    N/AOpenText Magellan Analytics Suite leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards.N/A
    Pricing
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    Power BI Pro
    $14
    per month per user
    Power BI Premium
    $24
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Considered Multiple Products
    Lightspeed
    No answer on this topic
    Microsoft
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    9.0
    53 Ratings
    10% above category average
    OpenText Magellan
    7.0
    2 Ratings
    15% below category average
    Pixel Perfect reports00 Ratings8.546 Ratings00 Ratings
    Customizable dashboards00 Ratings9.653 Ratings7.02 Ratings
    Report Formatting Templates00 Ratings8.951 Ratings7.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    8.5
    53 Ratings
    6% above category average
    OpenText Magellan
    8.3
    3 Ratings
    4% above category average
    Drill-down analysis00 Ratings8.548 Ratings8.03 Ratings
    Formatting capabilities00 Ratings8.253 Ratings8.03 Ratings
    Integration with R or other statistical packages00 Ratings8.342 Ratings9.01 Ratings
    Report sharing and collaboration00 Ratings8.953 Ratings8.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    8.5
    52 Ratings
    3% above category average
    OpenText Magellan
    8.3
    2 Ratings
    1% above category average
    Publish to Web00 Ratings9.348 Ratings8.02 Ratings
    Publish to PDF00 Ratings9.148 Ratings8.02 Ratings
    Report Versioning00 Ratings7.444 Ratings9.02 Ratings
    Report Delivery Scheduling00 Ratings8.547 Ratings8.02 Ratings
    Delivery to Remote Servers00 Ratings8.426 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    8.7
    52 Ratings
    9% above category average
    OpenText Magellan
    8.0
    1 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.651 Ratings9.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.748 Ratings00 Ratings
    Predictive Analytics00 Ratings7.845 Ratings7.01 Ratings
    Pattern Recognition and Data Mining00 Ratings8.76 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    9.3
    53 Ratings
    9% above category average
    OpenText Magellan
    9.0
    2 Ratings
    6% above category average
    Multi-User Support (named login)00 Ratings9.449 Ratings00 Ratings
    Role-Based Security Model00 Ratings9.347 Ratings9.02 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.949 Ratings9.02 Ratings
    Report-Level Access Control00 Ratings9.36 Ratings00 Ratings
    Single Sign-On (SSO)00 Ratings9.431 Ratings9.02 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    8.0
    42 Ratings
    3% above category average
    OpenText Magellan
    7.0
    2 Ratings
    10% below category average
    Responsive Design for Web Access00 Ratings8.239 Ratings7.02 Ratings
    Mobile Application00 Ratings8.030 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.839 Ratings7.02 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Lightspeed Retail and Microsoft BI (MSBI) and OpenText Magellan
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft BI (MSBI)
    8.5
    24 Ratings
    9% above category average
    OpenText Magellan
    6.2
    1 Ratings
    22% below category average
    REST API00 Ratings9.221 Ratings5.01 Ratings
    Javascript API00 Ratings8.821 Ratings9.01 Ratings
    iFrames00 Ratings8.820 Ratings00 Ratings
    Java API00 Ratings8.718 Ratings5.01 Ratings
    Themeable User Interface (UI)00 Ratings8.021 Ratings7.01 Ratings
    Customizable Platform (Open Source)00 Ratings7.319 Ratings5.01 Ratings
    Best Alternatives
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Small Businesses
    Square POS
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    No answers on this topic
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Likelihood to Recommend
    9.5
    (15 ratings)
    8.9
    (77 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (25 ratings)
    3.9
    (9 ratings)
    Usability
    9.5
    (3 ratings)
    8.9
    (19 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (4 ratings)
    8.9
    (15 ratings)
    9.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (3 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.6
    (7 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.5
    (42 ratings)
    9.0
    (8 ratings)
    Data Sources
    -
    (0 ratings)
    8.4
    (41 ratings)
    8.0
    (8 ratings)
    User Testimonials
    Lightspeed RetailMicrosoft BI (MSBI)OpenText Magellan
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Microsoft
    Microsoft BI has a lot of features and is a very powerful tool, especially if you have folks on your team that know how to utilize all of its capabilities. To truly unlock all that it can do, it does require people to have a deep understanding of its capabilities. That's where the software really shines. If you are looking for a simpler, more basic reporting tool, there are other programs available that do not require such a steep learning curve.
    Incentivized
    Read full review
    OpenText
    If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Microsoft
    • Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple.
    • Using Visual Studio for database, ETL, reporting, and analytics development save time and money.
    • Transfer of data from one application to another via Excel and comparison of data attributes between applications
    • Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs.
    Incentivized
    Read full review
    OpenText
    • The report outputs can vary across different types such as HTML, PDF, and Excel
    • Their open source offering is very sufficient
    • There are great boards and blogs for developers and engineers to expand and use their features.
    • The people from the company that I've worked with are professional and courteous.
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Microsoft
    • MSBI designs can work on increasing data processing capabilities enough to handle the huge datasets etc.
    • It would be a lot better if it is a little low on cost.
    • it needs to create opportunities little more than they do regarding customization of some very unique visualization effects
    Read full review
    OpenText
    • The documentation on all the available features, but most importantly on the scripting side, can be improved
    • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
    • The server portal needs to provide better tools
    • More integration is needed with other OpenText products
    Incentivized
    Read full review
    Likelihood to Renew
    Lightspeed
    No answers on this topic
    Microsoft
    Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
    Read full review
    OpenText
    I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    Microsoft
    The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
    Incentivized
    Read full review
    OpenText
    It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.
    Incentivized
    Read full review
    Reliability and Availability
    Lightspeed
    No answers on this topic
    Microsoft
    The product has been reliable.
    Read full review
    OpenText
    No answers on this topic
    Performance
    Lightspeed
    No answers on this topic
    Microsoft
    SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    Microsoft
    MSBI natively has a site that allows you to vote on user enhancements and bug fixes. This allows the largest nagging issues to float to the top and the development team can prioritize accordingly. As mentioned earlier, the large community base of MSBI developers assist technical resources in handling technical questions.
    Incentivized
    Read full review
    OpenText
    Always there on the front and backend for us and the client.
    Read full review
    In-Person Training
    Lightspeed
    No answers on this topic
    Microsoft
    This training was more directed toward what the product was capable of rather than actual programming.
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Lightspeed
    No answers on this topic
    Microsoft
    I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Lightspeed
    No answers on this topic
    Microsoft
    We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Microsoft
    We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
    Incentivized
    Read full review
    OpenText
    It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    Microsoft
    • As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations.
    • However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless.
    Incentivized
    Read full review
    OpenText
    • Actuate can handle 50 to 60 sub reports inside a report very well.
    • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
    Read full review
    ScreenShots

    OpenText Magellan Screenshots

    Screenshot of A Magellan BI & Reporting dashboard that an individual can interact with and personalize to their needs, such as changing chart types or computations.Screenshot of Magellan Data Discovery provides a Smart User Interface, designed to equip new users and users seeking a more streamlined set of features for insightsScreenshot of Magellan Data Discovery provides an Advanced User Interface that allows data analytics pros to leverage its breadth of sophisticated capabilities for insightsScreenshot of Magellan Text Mining insights can be displayed within easy-to-use dashboards.Screenshot of Data scientists can create visualizations within the Magellan Notebook and see it dynamically update as they write changes to it.