What users are saying about
5 Ratings
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Top Rated
912 Ratings
5 Ratings
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Score 8.8 out of 100

SurveyMonkey

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Top Rated
912 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • LimeSurvey ranks higher in 4 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Distribution
  • SurveyMonkey ranks higher in 2 feature sets: Survey Reporting & Analytics, Survey Administration & Security

Survey Format & Appearance

8.3

LimeSurvey

83%
7.3

SurveyMonkey

73%
LimeSurvey ranks higher in 3/3 features

Survey templates

8.0
80%
1 Rating
7.8
78%
72 Ratings

Themes

8.0
80%
1 Rating
6.9
69%
65 Ratings

Custom logo/branding

9.0
90%
1 Rating
7.1
71%
64 Ratings

Survey Content

8.7

LimeSurvey

87%
7.9

SurveyMonkey

79%
LimeSurvey ranks higher in 3/3 features

Changes to live survey

9.0
90%
1 Rating
8.0
80%
59 Ratings

Question design help

8.0
80%
1 Rating
7.4
74%
69 Ratings

Multiple question types

9.0
90%
1 Rating
8.3
83%
75 Ratings

Survey Logic

9.0

LimeSurvey

90%
7.8

SurveyMonkey

78%
LimeSurvey ranks higher in 1/1 features

Survey logic flexibility

9.0
90%
1 Rating
7.8
78%
69 Ratings

Survey Reporting & Analytics

7.0

LimeSurvey

70%
7.7

SurveyMonkey

77%
SurveyMonkey ranks higher in 3/5 features

Response tracking

9.0
90%
1 Rating
8.0
80%
74 Ratings

Data export

10.0
100%
1 Rating
7.9
79%
71 Ratings

Standard reports

6.0
60%
1 Rating
7.7
77%
74 Ratings

Custom reports

6.0
60%
1 Rating
7.5
75%
61 Ratings

Analytics

4.0
40%
1 Rating
7.4
74%
63 Ratings

Survey Administration & Security

7.5

LimeSurvey

75%
7.9

SurveyMonkey

79%
SurveyMonkey ranks higher in 2/2 features

Access controls

8.0
80%
1 Rating
8.0
80%
63 Ratings

Compliance

7.0
70%
1 Rating
7.8
78%
54 Ratings

Survey Distribution

8.0

LimeSurvey

80%
7.1

SurveyMonkey

71%
LimeSurvey ranks higher in 2/2 features

Vendor-offered crowdsourcing

8.0
80%
1 Rating
7.2
72%
29 Ratings

Respondent restrictions

8.0
80%
1 Rating
7.0
70%
42 Ratings

Attribute Ratings

  • LimeSurvey is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

LimeSurvey

100%
1 Rating
7.3

SurveyMonkey

73%
104 Ratings

Likelihood to Renew

LimeSurvey

N/A
0 Ratings
8.9

SurveyMonkey

89%
27 Ratings

Usability

LimeSurvey

N/A
0 Ratings
8.3

SurveyMonkey

83%
38 Ratings

Availability

LimeSurvey

N/A
0 Ratings
10.0

SurveyMonkey

100%
2 Ratings

Performance

LimeSurvey

N/A
0 Ratings
6.0

SurveyMonkey

60%
2 Ratings

Support Rating

LimeSurvey

N/A
0 Ratings
6.9

SurveyMonkey

69%
38 Ratings

Implementation Rating

LimeSurvey

N/A
0 Ratings
10.0

SurveyMonkey

100%
4 Ratings

Likelihood to Recommend

LimeSurvey

For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Tom Shulak | TrustRadius Reviewer

SurveyMonkey

SurveyMonkey really excels in the survey design aspect of the surveying process. They have so many different question types that you can use to create your questions. The analytics and reporting are basic but ok for those wanting simple insights into their survey answers. Their free plan should suffice for any business that needs the fundamentals of surveying - i.e. survey builder, sharing, and viewing answers.
Brandon Lai | TrustRadius Reviewer

Pros

LimeSurvey

  • Ease of use.
  • Customizable.
Tom Shulak | TrustRadius Reviewer

SurveyMonkey

  • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
  • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
  • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
  • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
Tiffany Consalvo | TrustRadius Reviewer

Cons

LimeSurvey

  • Limited email handling.
  • Some customizations are difficult.
Tom Shulak | TrustRadius Reviewer

SurveyMonkey

  • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
  • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
  • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
Anonymous | TrustRadius Reviewer

Pricing Details

LimeSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$34 per month

LimeSurvey Editions & Modules

Edition
Free$01
Basic$342
Expert$293
Enterprise$743
Corporatecustom pricing
  1. per month
  2. per month (billed monthly)
  3. per month (billed annually)
  4. none
Additional Pricing Details
Free 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)

SurveyMonkey

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

SurveyMonkey Editions & Modules

Edition
Business Plan - Team Advantage27.001
Business Plan - Team Premier89.001
EnterpriseContact Sales
Personal Plan - Standard Monthly99.003
Personal Plan - Advantage Annual34.004
Personal Plan - Premier Annual119.004
  1. Per User Per Month (billed annually)
  2. none
  3. Per User Per Month (billed monthly)
  4. Per User Per Month (billed annually)
Additional Pricing Details

Likelihood to Renew

LimeSurvey

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.9
Based on 27 answers
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
Ben Donkor | TrustRadius Reviewer

Usability

LimeSurvey

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.3
Based on 38 answers
SurveyMonkey should suffice for most simple use cases to collect responses or feedback from clients. The templates that they offer are helpful as well as the guidance on question formulation. If you just need a stand alone software to distribute and collect surveys, then SurveyMonkey will meet your needs.
Anonymous | TrustRadius Reviewer

Performance

LimeSurvey

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.0
Based on 2 answers
still to many limitations for more complex surveys --skips, filtered questions, etc.
Jeannette Saquet | TrustRadius Reviewer

Support Rating

LimeSurvey

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.9
Based on 38 answers
I haven’t used the support function yet, but I have had colleagues that have and the issues they’ve faced have been resolved super quickly. They also have said the support people they have come in contact with have been extremely friendly. Those two things are what made me choose my rating
Betsy Scruggs | TrustRadius Reviewer

Implementation Rating

LimeSurvey

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 10.0
Based on 4 answers
Implementation not required.
Rachel Biederman | TrustRadius Reviewer

Alternatives Considered

LimeSurvey

LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Tom Shulak | TrustRadius Reviewer

SurveyMonkey

SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
Caroline Dobson | TrustRadius Reviewer

Return on Investment

LimeSurvey

  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Tom Shulak | TrustRadius Reviewer

SurveyMonkey

  • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
  • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
  • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
Megan Abbott | TrustRadius Reviewer

Screenshots

SurveyMonkey

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