What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 5 reviews and ratings
SurveyMonkey
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Top Rated
912 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 912 reviews and ratings
Feature Set Ratings
- LimeSurvey ranks higher in 4 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Distribution
- SurveyMonkey ranks higher in 2 feature sets: Survey Reporting & Analytics, Survey Administration & Security
Survey Format & Appearance
8.3
LimeSurvey
83%

7.3
SurveyMonkey
73%
LimeSurvey ranks higher in 3/3 features
LimeSurvey ranks higher in 3/3 features
Survey templates
8.0
80%
1 Rating

7.8
78%
72 Ratings
Themes
8.0
80%
1 Rating

6.9
69%
65 Ratings
Custom logo/branding
9.0
90%
1 Rating

7.1
71%
64 Ratings
Survey Content
8.7
LimeSurvey
87%

7.9
SurveyMonkey
79%
LimeSurvey ranks higher in 3/3 features
LimeSurvey ranks higher in 3/3 features
Changes to live survey
9.0
90%
1 Rating

8.0
80%
59 Ratings
Question design help
8.0
80%
1 Rating

7.4
74%
69 Ratings
Multiple question types
9.0
90%
1 Rating

8.3
83%
75 Ratings
Survey Logic
9.0
LimeSurvey
90%

7.8
SurveyMonkey
78%
LimeSurvey ranks higher in 1/1 features
LimeSurvey ranks higher in 1/1 features
Survey logic flexibility
9.0
90%
1 Rating

7.8
78%
69 Ratings
Survey Reporting & Analytics
7.0
LimeSurvey
70%

7.7
SurveyMonkey
77%
SurveyMonkey ranks higher in 3/5 features
SurveyMonkey ranks higher in 3/5 features
Response tracking
9.0
90%
1 Rating

8.0
80%
74 Ratings
Data export
10.0
100%
1 Rating

7.9
79%
71 Ratings
Standard reports
6.0
60%
1 Rating

7.7
77%
74 Ratings
Custom reports
6.0
60%
1 Rating

7.5
75%
61 Ratings
Analytics
4.0
40%
1 Rating

7.4
74%
63 Ratings
Survey Administration & Security
7.5
LimeSurvey
75%

7.9
SurveyMonkey
79%
SurveyMonkey ranks higher in 2/2 features
SurveyMonkey ranks higher in 2/2 features
Access controls
8.0
80%
1 Rating

8.0
80%
63 Ratings
Compliance
7.0
70%
1 Rating

7.8
78%
54 Ratings
Survey Distribution
8.0
LimeSurvey
80%

7.1
SurveyMonkey
71%
LimeSurvey ranks higher in 2/2 features
LimeSurvey ranks higher in 2/2 features
Vendor-offered crowdsourcing
8.0
80%
1 Rating

7.2
72%
29 Ratings
Respondent restrictions
8.0
80%
1 Rating

7.0
70%
42 Ratings
Attribute Ratings
- LimeSurvey is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
LimeSurvey
100%
1 Rating

7.3
SurveyMonkey
73%
104 Ratings
Likelihood to Renew
LimeSurvey
N/A
0 Ratings

8.9
SurveyMonkey
89%
27 Ratings
Usability
LimeSurvey
N/A
0 Ratings

8.3
SurveyMonkey
83%
38 Ratings
Availability
LimeSurvey
N/A
0 Ratings

10.0
SurveyMonkey
100%
2 Ratings
Performance
LimeSurvey
N/A
0 Ratings

6.0
SurveyMonkey
60%
2 Ratings
Support Rating
LimeSurvey
N/A
0 Ratings

6.9
SurveyMonkey
69%
38 Ratings
Implementation Rating
LimeSurvey
N/A
0 Ratings

10.0
SurveyMonkey
100%
4 Ratings
Likelihood to Recommend
LimeSurvey
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
SurveyMonkey
SurveyMonkey really excels in the survey design aspect of the surveying process. They have so many different question types that you can use to create your questions. The analytics and reporting are basic but ok for those wanting simple insights into their survey answers. Their free plan should suffice for any business that needs the fundamentals of surveying - i.e. survey builder, sharing, and viewing answers.
IT Manager
Mantra FitnessHealth, Wellness and Fitness, 11-50 employees
Pros
LimeSurvey
- Ease of use.
- Customizable.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
SurveyMonkey
- SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
- I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
- The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
- I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
Practice Administrator
ConsultingVeterinary, 11-50 employees
Cons
LimeSurvey
- Limited email handling.
- Some customizations are difficult.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
SurveyMonkey
- Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
- It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
- As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.

Verified User
Vice-President in Other
Public Relations and Communications Company, 51-200 employeesPricing Details
LimeSurvey
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$34 per month
LimeSurvey Editions & Modules
Edition
Free | $01 |
---|---|
Basic | $342 |
Expert | $293 |
Enterprise | $743 |
Corporate | custom pricing |
- per month
- per month (billed monthly)
- per month (billed annually)
- none
Additional Pricing Details
Free 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)SurveyMonkey
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
SurveyMonkey Editions & Modules
Edition
Business Plan - Team Advantage | 27.001 |
---|---|
Business Plan - Team Premier | 89.001 |
Enterprise | Contact Sales |
Personal Plan - Standard Monthly | 99.003 |
Personal Plan - Advantage Annual | 34.004 |
Personal Plan - Premier Annual | 119.004 |
- Per User Per Month (billed annually)
- none
- Per User Per Month (billed monthly)
- Per User Per Month (billed annually)
Additional Pricing Details
—Likelihood to Renew
LimeSurvey
No score
No answers yet
No answers on this topic
SurveyMonkey
SurveyMonkey 8.9
Based on 27 answers
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
Social Media & Online Analyst
BTTelecommunications, 10,001+ employees
Usability
LimeSurvey
No score
No answers yet
No answers on this topic
SurveyMonkey
SurveyMonkey 8.3
Based on 38 answers
SurveyMonkey should suffice for most simple use cases to collect responses or feedback from clients. The templates that they offer are helpful as well as the guidance on question formulation. If you just need a stand alone software to distribute and collect surveys, then SurveyMonkey will meet your needs.

Verified User
Program Manager in Sales
Non-Profit Organization Management Company, 51-200 employeesPerformance
LimeSurvey
No score
No answers yet
No answers on this topic
SurveyMonkey
SurveyMonkey 6.0
Based on 2 answers
still to many limitations for more complex surveys --skips, filtered questions, etc.
President
Business Research GroupMarket Research, 1-10 employees
Support Rating
LimeSurvey
No score
No answers yet
No answers on this topic
SurveyMonkey
SurveyMonkey 6.9
Based on 38 answers
I haven’t used the support function yet, but I have had colleagues that have and the issues they’ve faced have been resolved super quickly. They also have said the support people they have come in contact with have been extremely friendly. Those two things are what made me choose my rating
Research
Centennial Medicial CenterHospital & Health Care, 10,001+ employees
Implementation Rating
LimeSurvey
No score
No answers yet
No answers on this topic
SurveyMonkey
SurveyMonkey 10.0
Based on 4 answers
Implementation not required.
Senior Director, Marketing and Communications
Reed GroupComputer Software, 201-500 employees
Alternatives Considered
LimeSurvey
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
SurveyMonkey
SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
Human Resources Generalist
CloudCheckrInformation Technology & Services, 51-200 employees
Return on Investment
LimeSurvey
- LimeSurvey costs are extremely low.
- Some limitations have restricted our potential business.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
SurveyMonkey
- We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
- I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
- We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
Member Services Manager
Washington State Transit AssociationTransportation/Trucking/Railroad, 1-10 employees