What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

LiquidPlanner

If you have a large project and all of the people working on it are assigned to a particular tactic from idea, to creation, to review, to execution. Putting everything in one tactic and having checklist items that everyone can see is really useful. However, once a tactic or project is marked done, it is hard to find assets and history if you want to build on that tactic for future project work. Personally, I don't like the user experience with the software. It feels clunky and not intuitive.
Anonymous | TrustRadius Reviewer

Personify Community

You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Jeffrey Montegut | TrustRadius Reviewer

Feature Rating Comparison

Project Management

LiquidPlanner
7.9
Personify Community
Task Management
LiquidPlanner
9.0
Personify Community
Resource Management
LiquidPlanner
9.9
Personify Community
Gantt Charts
LiquidPlanner
7.1
Personify Community
Scheduling
LiquidPlanner
8.0
Personify Community
Workflow Automation
LiquidPlanner
6.5
Personify Community
Team Collaboration
LiquidPlanner
8.0
Personify Community
Support for Agile Methodology
LiquidPlanner
9.0
Personify Community
Support for Waterfall Methodology
LiquidPlanner
9.0
Personify Community
Document Management
LiquidPlanner
9.9
Personify Community
Email integration
LiquidPlanner
8.7
Personify Community
Mobile Access
LiquidPlanner
3.1
Personify Community
Timesheet Tracking
LiquidPlanner
8.0
Personify Community
Budget and Expense Management
LiquidPlanner
7.0
Personify Community

Pros

LiquidPlanner

  • Priority based planning. Every other planning software we've used relies on dates and therefore needs constant attention. Priority based planning means that the plan is always up to date.
  • Ease of use. LiquidPlanner has a very short learning curve. This is critical to getting team members to use it.
  • Forecasting. LiquidPlanner makes it very easy to run scenarios by simply dragging and dropping projects and reassigning resources.
  • Awesome Support. I get personal responses very fast. Usually within a couple hours. And, they listen and ask for more information.
Robert Tupa | TrustRadius Reviewer

Personify Community

  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Dean Alban | TrustRadius Reviewer

Cons

LiquidPlanner

  • The interface is messy and cluttered. The best way to find things and see what you actually want to see is the main Projects view which is also the most cluttered and hardest to maneuver in.
  • Clicking an external link someone posted in a comment or task description doesn't open in a new window by default, so we are constantly having to go back to get to LiquidPlanner again.
  • The way that the interface saves your state globally (rather than per tab instance) means that if you click a link from someone else to a task that's not yours, then it adjusts your filters on the Projects page. Then if you refresh another LiquidPlanner window where you were on the Projects tab, suddenly all of its filters are updated and what you were looking at may no longer be there.
  • It might just be the way that we use the system, but the Home and My Work tabs are fairly useless for us. They typically don't show the tasks we're actually looking for.
Ben McClure | TrustRadius Reviewer

Personify Community

  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
Todd Fuhrman | TrustRadius Reviewer

Likelihood to Renew

LiquidPlanner

LiquidPlanner 4.4
Based on 2 answers
We may not renew LiquidPlanner's contract, but only because my company has recently been acquired and we'll be adopting some of the software that they're using to standardize process. LiquidPlanner's development team releases new features pretty often, so it seems like the gaps and inefficiencies are slowly getting smaller/less frequent
Anonymous | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 3 answers
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Jeffrey Montegut | TrustRadius Reviewer

Usability

LiquidPlanner

LiquidPlanner 10.0
Based on 1 answer
Easy to learn and utilize. Can export charts and reports for sharing with colleagues.
Anonymous | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 1 answer
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Dean Alban | TrustRadius Reviewer

Reliability and Availability

LiquidPlanner

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
Uptime has never been an issue.
Dean Alban | TrustRadius Reviewer

Performance

LiquidPlanner

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
Speed is not an issue.
Dean Alban | TrustRadius Reviewer

Support Rating

LiquidPlanner

LiquidPlanner 9.0
Based on 2 answers
Support is the least impressive part of LiquidPlanner for me. Issues are resolved, but software bugs or suggested improvements are generally blown off or responded to condescendingly. This software updates more frequently than any other software we use, frequently during times we use the product (Saturday mornings). Often the updates result in aesthetic changes that seem pointless when there are bigger updates that would make using the product easier, which should be a higher priority.
Anonymous | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 1 answer
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Dean Alban | TrustRadius Reviewer

In-Person Training

LiquidPlanner

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Dean Alban | TrustRadius Reviewer

Online Training

LiquidPlanner

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 8.2
Based on 1 answer
Online training is through online webinar & how-to posts and videos in the client community.
Dean Alban | TrustRadius Reviewer

Implementation Rating

LiquidPlanner

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Dean Alban | TrustRadius Reviewer

Alternatives Considered

LiquidPlanner

We use Teamwork for managing projects and love it for that, but we stick with LiquidPlanner for the high-level overview of our project workload, as well as for time-tracking (specifically for being able to bill out actuals). Teamwork and LiquidPlanner each have their merits; we find the combination of both tools to be right for our needs.
Anonymous | TrustRadius Reviewer

Personify Community

We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Dean Alban | TrustRadius Reviewer

Return on Investment

LiquidPlanner

  • LiquidPlanner really forces you to map out your workflow. For me, honing into a template that I can later adjust as needed has been huge, as there is less time at the beginning of a project trying to assign and figure out what needs to happen when usually it never changes.
  • Communication between employees, especially ones not immediately available in the office has been very welcomed. It helps having conversations documented in a public, logical place that is easy to find and refer to as the project continues.
  • Our productivity has definitely skyrocketed as we've really gotten a feel and committed to using LiquidPlanner daily. As we move forward, we continually try to add more and more ways for us to use the service.
Clay J. Seal | TrustRadius Reviewer

Personify Community

  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Todd Fuhrman | TrustRadius Reviewer

Screenshots

Pricing Details

LiquidPlanner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

LiquidPlanner Editions & Modules

Edition
ProfessionalCONTACT US1
EnterpriseCONTACT US1
  1. 5-user minimum
Additional Pricing Details

Personify Community

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Personify Community Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LiquidPlanner
6.4
Personify Community
9.1

Likelihood to Renew

LiquidPlanner
4.4
Personify Community
9.1

Usability

LiquidPlanner
10.0
Personify Community
9.1

Reliability and Availability

LiquidPlanner
Personify Community
9.1

Performance

LiquidPlanner
Personify Community
9.1

Support Rating

LiquidPlanner
9.0
Personify Community
9.1

In-Person Training

LiquidPlanner
Personify Community
9.1

Online Training

LiquidPlanner
Personify Community
8.2

Implementation Rating

LiquidPlanner
Personify Community
9.1

Add comparison