Powerful, useful, and slightly cumbersome.
Ben McClure | TrustRadius Reviewer
December 07, 2018

Powerful, useful, and slightly cumbersome.

Score 7 out of 10
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Verified User
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Overall Satisfaction with LiquidPlanner

Our entire organization uses LiquidPlanner to manage projects and tasks. Our Production department uses it primarily, while our Marketing department has been using it to interact with the Production department on their tasks, and also has been starting to track their own tasks. It addresses the problem of not having a cohesive system for tracking various projects and tasks together. It does an effective job of managing an entire company's tasks.
  • Manages a huge amount of information related to projects and tasks.
  • Offers different views and search options to get the information you're looking for.
  • Estimation and time tracking work well and help keep everyone on the same page.
  • The interface is messy and cluttered. The best way to find things and see what you actually want to see is the main Projects view which is also the most cluttered and hardest to maneuver in.
  • Clicking an external link someone posted in a comment or task description doesn't open in a new window by default, so we are constantly having to go back to get to LiquidPlanner again.
  • The way that the interface saves your state globally (rather than per tab instance) means that if you click a link from someone else to a task that's not yours, then it adjusts your filters on the Projects page. Then if you refresh another LiquidPlanner window where you were on the Projects tab, suddenly all of its filters are updated and what you were looking at may no longer be there.
  • It might just be the way that we use the system, but the Home and My Work tabs are fairly useless for us. They typically don't show the tasks we're actually looking for.
  • LiquidPlanner has improved everybody's visibility into tasks, decreasing the communication load required and increasing client communication and status updates, effectively increasing client satisfaction and likely helping to generate more business.
  • LiquidPlanner has improved our estimation and communication about changing estimates. Allowing us to keep a running estimate of the remaining work lets our account managers bill appropriately for overages ahead of time, preventing issues with customers who may not want to pay for work that was done.
  • LiquidPlanner sometimes takes time to navigate, find the right tasks, etc. and in this way, it may have added time to our day that we are not getting paid for. However, this is fairly negligible.
I have tried many project trackers, and in my opinion LiquidPlanner fits in somewhere in the middle of them. It's more powerful than some of the trackers I've used (such as Trello), but it's also more complicated and harder to navigate and collaborate with others on than some others (such as Asana, Pivotal, and Clubhouse).

Ultimately as a software developer, I prefer a more development-oriented tool and use Clubhouse.io for this purpose. However, for the business at large tracking all of its various internal and external projects, LiquidPlanner seems to be a good fit.
It is suited well if the whole company is on-board and if you take the time and effort to train everyone and to use LiquidPlanner as it was designed. Used in such a scenario, I think it could be a very effective project management and task tracking tool. If you have custom needs and need a solution that will bend to support almost any scenario, you might end up fighting with the system to get it to do what you want.

LiquidPlanner Feature Ratings