What users are saying about
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Top Rated
149 Ratings

Litmos

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Top Rated
149 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Litmos ranks higher in 1 feature set: Learning Management

Learning Management

8.1

Litmos

81%
7.6

Thought Industries

76%
Litmos ranks higher in 9/12 features

Course authoring

8.2
82%
65 Ratings
8.3
83%
4 Ratings

Course catalog or library

8.2
82%
74 Ratings
8.1
81%
4 Ratings

Player/Portal

7.9
79%
66 Ratings
8.0
80%
4 Ratings

Learning content

7.8
78%
67 Ratings
N/A
0 Ratings

Mobile friendly

7.6
76%
66 Ratings
N/A
0 Ratings

Progress tracking & certifications

8.5
85%
75 Ratings
7.7
77%
4 Ratings

Assignments

8.8
88%
72 Ratings
5.0
50%
3 Ratings

Compliance management

8.2
82%
70 Ratings
N/A
0 Ratings

Learning administration

8.8
88%
74 Ratings
8.7
87%
4 Ratings

Learning reporting & analytics

7.6
76%
73 Ratings
8.4
84%
4 Ratings

Social learning

7.3
73%
46 Ratings
6.4
64%
3 Ratings

Gamification

7.7
77%
14 Ratings
N/A
0 Ratings

Attribute Ratings

  • Litmos is rated higher in 1 area: Likelihood to Recommend
  • Thought Industries is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.4

Litmos

84%
88 Ratings
8.3

Thought Industries

83%
4 Ratings

Likelihood to Renew

9.3

Litmos

93%
4 Ratings

Thought Industries

N/A
0 Ratings

Usability

8.8

Litmos

88%
70 Ratings

Thought Industries

N/A
0 Ratings

Availability

7.4

Litmos

74%
2 Ratings

Thought Industries

N/A
0 Ratings

Performance

8.1

Litmos

81%
2 Ratings

Thought Industries

N/A
0 Ratings

Support Rating

8.2

Litmos

82%
10 Ratings
9.0

Thought Industries

90%
2 Ratings

Implementation Rating

8.5

Litmos

85%
69 Ratings

Thought Industries

N/A
0 Ratings

Configurability

7.3

Litmos

73%
4 Ratings

Thought Industries

N/A
0 Ratings

Ease of integration

7.7

Litmos

77%
4 Ratings

Thought Industries

N/A
0 Ratings

Product Scalability

8.2

Litmos

82%
2 Ratings

Thought Industries

N/A
0 Ratings

Vendor post-sale

7.3

Litmos

73%
4 Ratings

Thought Industries

N/A
0 Ratings

Vendor pre-sale

9.0

Litmos

90%
4 Ratings

Thought Industries

N/A
0 Ratings

Likelihood to Recommend

Litmos

Although there are endless tools that provide the same function as SAP Litmos, none will give you the ability to form professional teams, it does not go from the individuality of a professional, it encompasses much more than that, it goes from there to forming collaborative teams and participating with integrated functions, it is comforting to feel the greater commitment of all the members and to know that we can contribute so that each person grows professionally is undoubtedly gratifying. This has given us much more than training and that is why I want to recommend it.
Read full review

Thought Industries

Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.
Read full review

Pros

Litmos

  • Administrative functions - ease of use and ability to move across the system
  • SAP content (more specifically, the cartoon learning pack produced out of the UK)
  • SAP Litmos itself provides good customer service - the move to SAP did not lead to this
  • Hierarchy and team assignment rules
  • Course creation and upload
  • Integrations of with many different platforms we use
  • Lightheartedness - we love Lenny! We wish there was a way we could incorporate Lenny into our own learning offerings
Read full review

Thought Industries

  • Built in eCommerce pages and purchasing options.
  • Data to drive real-time decision making.
  • Customization options.
  • Team to work with our needs and custom scope.
Read full review

Cons

Litmos

  • Support pages are much too complicated
  • Support page needs to be designed for one product, not every product
  • I would like a representative to whom I could ask simple questions without going thru support tickets
  • They eliminated our own onboarding person to help understand the program when we purchased it so I have to research every question I have--a real time waster
Read full review

Thought Industries

  • Lacks the ability to make courses required
  • Cannot pull a report for a course(s) to show who has not started the course
  • Cannot reset gamification or run specific gamification campaigns
  • Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end
Read full review

Pricing Details

Litmos

Starting Price

Editions & Modules

Litmos editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Live Demo

    Thought Industries

    Starting Price

    Editions & Modules

    Thought Industries editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      Litmos

      For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
      Read full review

      Thought Industries

      No answers on this topic

      Usability

      Litmos

      I truly know the system better than anyone else in this company - I know what this system can and cannot do. It shapes the lives of people in this organization on so many levels. even Executives use it - that says a lot.
      Read full review

      Thought Industries

      No answers on this topic

      Reliability and Availability

      Litmos

      We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
      Read full review

      Thought Industries

      No answers on this topic

      Performance

      Litmos

      They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
      Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
      Read full review

      Thought Industries

      No answers on this topic

      Support Rating

      Litmos

      The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
      Read full review

      Thought Industries

      The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.
      Read full review

      Implementation Rating

      Litmos

      We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
      Read full review

      Thought Industries

      No answers on this topic

      Alternatives Considered

      Litmos

      I evaluated around 8 learning management systems including Cornerstone and chose SAP Litmos because it was priced well but had all the bells and whistles that would be essential for a corporate level LMS. It was easy to set up initially and had the best customer support.
      Read full review

      Thought Industries

      Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.
      Read full review

      Scalability

      Litmos

      We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
      Read full review

      Thought Industries

      No answers on this topic

      Return on Investment

      Litmos

      • We have seen a tremendous increase in adoption rates from our previous LMS system, from approximately 5-10% viewership on newly-released content to consistently around 90%!
      • Automated reporting to go out to managers we suspect had a significant impact on compliance.
      • From our previous LMS system, our users report better mobile access and easier navigation.
      Read full review

      Thought Industries

      • Multiple Months with $20,000 in eCommerce Sales.
      • Site Up Time and Engagement has remained steady for all 4 years.
      • Course authoring is faster and more efficient.
      Read full review

      Screenshots

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