LiveAgent vs. Provide Support Live Chat
LiveAgent vs. Provide Support Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
Provide Support Live Chat | N/A | Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy. | $24 per month |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly. | ||||||||||||||
More Pricing Information |
LiveAgent | Provide Support Live Chat | |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | Provide Support Live Chat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | Provide Support Live Chat | |
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Likelihood to Recommend | 8.2 (117 ratings) | 9.7 (3 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | 9.7 (3 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | Provide Support Live Chat | |
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Likelihood to Recommend | QualityUnit, LLC | Provide Support Live Chat |
Pros | QualityUnit, LLC | Provide Support Live Chat |
Cons | QualityUnit, LLC | Provide Support Live Chat |
Likelihood to Renew | QualityUnit, LLC | Provide Support Live Chat No answers on this topic |
Usability | QualityUnit, LLC | Provide Support Live Chat No answers on this topic |
Support Rating | QualityUnit, LLC | Provide Support Live Chat |
Implementation Rating | QualityUnit, LLC | Provide Support Live Chat No answers on this topic |
Alternatives Considered | QualityUnit, LLC | Provide Support Live Chat |
Return on Investment | QualityUnit, LLC | Provide Support Live Chat |
ScreenShots | LiveAgent Screenshots | Provide Support Live Chat Screenshots |