LiveAgent vs. StringeeX
LiveAgent vs. StringeeX
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | StringeeX | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LiveAgent | StringeeX | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | StringeeX | |
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Likelihood to Recommend | 8.2 (117 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | 7.3 (1 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | StringeeX | |
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Likelihood to Recommend | QualityUnit, LLC | StringeeX |
Pros | QualityUnit, LLC | StringeeX |
Cons | QualityUnit, LLC | StringeeX |
Likelihood to Renew | QualityUnit, LLC | StringeeX No answers on this topic |
Usability | QualityUnit, LLC | StringeeX No answers on this topic |
Support Rating | QualityUnit, LLC | StringeeX |
Implementation Rating | QualityUnit, LLC | StringeeX No answers on this topic |
Alternatives Considered | QualityUnit, LLC | StringeeX |
Return on Investment | QualityUnit, LLC | StringeeX |
ScreenShots | LiveAgent Screenshots | StringeeX Screenshots |