LiveAgent vs. WorkHub Tasks
LiveAgent vs. WorkHub Tasks
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
WorkHub Tasks | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and… | $1 per month per user |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | WorkHub Tasks | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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LiveAgent | WorkHub Tasks | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | WorkHub Tasks | |
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Likelihood to Recommend | 8.2 (117 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | WorkHub Tasks | |
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Likelihood to Recommend | QualityUnit, LLC | WorkHub |
Pros | QualityUnit, LLC | WorkHub |
Cons | QualityUnit, LLC | WorkHub |
Likelihood to Renew | QualityUnit, LLC | WorkHub No answers on this topic |
Usability | QualityUnit, LLC | WorkHub No answers on this topic |
Support Rating | QualityUnit, LLC | WorkHub No answers on this topic |
Implementation Rating | QualityUnit, LLC | WorkHub No answers on this topic |
Alternatives Considered | QualityUnit, LLC | WorkHub |
Return on Investment | QualityUnit, LLC | WorkHub |
ScreenShots | LiveAgent Screenshots | WorkHub Tasks Screenshots |