Data is often not information, but noise. It’s multiplying and it’s all discoverable. So Logikcull, from Reveal, is designed to automatically organize and cull the noise. This is to help legal & IT teams quickly find and preserve the signal, and meet their deadlines. Logikcull boasts users among than 1500 in-house legal teams, law firms and government organizations. Since the August 2023 acquisition, Logikcull is a Reveal technology.
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Salesforce Experience Cloud
Score8.3 out of 10
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Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…
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Pricing
Logikcull
Salesforce Experience Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Logikcull
Salesforce Experience Cloud
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Logikcull's pay-as-you-go GB pricing is month-to-month. All plans come with unlimited 24/7/365 support and unlimited users. Storage- and matter-based subscriptions with bulk discounts are available.
Logikcull is a fabulous tool for the firms that do not have a dedicated Litigation Support department. They offer a tool that is very simple and easy to use. You do not need to be highly tech-savvy to use it. And their support team is absolutely fabulous.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It ingests data robustly, allowing the user to set a variety of ingestion rules.
It provides an interface for attorney review that significantly reduces user training.
It has robust user features to enhance the review and tag function of an attorney review team.
There are too many wonderful export features to list, but suffice it to say very robust.
Support is at the platinum level with real-time chat interface with REAL tech types who can solve issues, without going through a script
The company obviously invests heavily in development and seems to always be on the industry edge of simply making things better, faster, more efficient, and cost-effective.
Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would like to have an easier way to identify the last email in a string that includes all the attachments in the string
Other areas I have contacted Logikcull about I have been pleasantly surprised to find out that either there had been an update that solved my issue or one was on the way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
Also, there is no side-to-side comparison view for content editors to update the content easily.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The platform and user interface are very intuitive and easy to use. Built-in features obviously come from a team that knows the industry, and it is customizable for all the odd uses, and individual issues we have with each project. I’ve been able to manage things incredibly easily without the use of third-party vendors, and when I hit a snag, the support team is easy to contact and quick to resolve issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Support Team is very responsive. They offer lots of convenient training sessions in either a group or individual setting. If you have a problem or can't figure out how to do something in Logikcull, they are easy to reach and will easily walk you through every step of the process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Again, specifically for Slack JSON parsing, I think Logikcull's handling of the data is the best. It handles Thread messages very nicely and things like "code snippets" display much like they do in Slack itself. I have not found a Slack JSON parser that is better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One of the issues we had with using Logikcull was the expense. It was difficult for our attorneys to pass along the hard copy expense of paying for the service based on the types of clients we have. Logikcull was very good at trying to help us with this challenge, but in the end, we found that our attorneys were hesitant to use the product because of the fear that there would be a high hard-cost expense that the client would not pay. This was one of the primary reasons we stopped using it. Our firm has the technical personnel and equipment to maintain an eDiscovery platform in-house, so the investment to bring in another product was, for our firm, a better solution for the long run.
As we were developing our litigation support department, Logikcull was the perfect product for us. It allowed us to provide for our attorneys a review platform when they had the cases that could not be managed without one but also gave us the simplicity we needed as we learned how to provide litigation support services to our legal teams.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
