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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Pro

    Score8.9 out of 10
    N/ALogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

    $30

    per month

    Parallels Secure Workspace

    Score9.9 out of 10
    N/AParallels Secure Workspace (formerly Awingu) is a unified workspace that offers secure and audited access to company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. The solution is described by the vendor as non-intrusive, and it builds on top of the user's current architecture. It is deployed as a virtual appliance on all common hypervisors and will connect with standard protocols to your existing IT assets (e.g.…

    $90

    per year per user

    Pricing
    LogMeIn ProParallels Secure Workspace
    Editions & Modules
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Named users subscription
    $90
    per year per user
    Concurrent users subscription
    $120
    per year per user
    Concurrent users perpetual
    $250
    one-time fee per user
    Offerings
    Pricing Offerings
    LogMeIn ProParallels Secure Workspace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAll plans are billed annually.Awingu can be deployed in your cloud of choice (on-prem, cloud or hybrid). Minimum order for named users is 50. Minimum order for concurrent users is 20. We have unique licensing models for M/CSPs!
    More Pricing Information
    Community Pulse
    LogMeIn ProParallels Secure Workspace
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Parallels
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    LogMeIn ProParallels Secure Workspace
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Pro and Parallels Secure Workspace
    Feature
    LogMeIn Pro
    9.2
    19 Ratings
    15% above category average
    Parallels Secure Workspace
    7.8
    1 Ratings
    1% below category average
    Screen sharing9.917 Ratings00 Ratings
    File transfer9.718 Ratings6.01 Ratings
    Instant message8.013 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.05 Ratings00 Ratings
    Access to sleeping/powered-off computers8.817 Ratings00 Ratings
    Over-the-Internet remote session10.018 Ratings9.01 Ratings
    Initiate remote control from mobile8.813 Ratings00 Ratings
    Remote management of servers & workstations9.716 Ratings00 Ratings
    Remote Active Directory® management10.011 Ratings00 Ratings
    Centralized management dashboard10.014 Ratings9.01 Ratings
    Session record9.713 Ratings7.01 Ratings
    Annotations6.27 Ratings00 Ratings
    Monitoring and Alerts8.512 Ratings00 Ratings
    Multi-platform remote control9.315 Ratings00 Ratings
    Best Alternatives
    LogMeIn ProParallels Secure Workspace
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn ProParallels Secure Workspace
    Likelihood to Recommend
    9.9
    (19 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (6 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn ProParallels Secure Workspace
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
    Incentivized
    Read full review
    Parallels
    In situations where we didn't need to pass through local disks, we found Awingu to be a good fit. Especially the multiscreen options in an HTML5 browser are pretty unique to them. The extensive options to do MFA are also very user-friendly.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
    • You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
    • I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place
    Incentivized
    Read full review
    Parallels
    • The most fully featured HTML "remote app" experience
    • Very extensive SSO / MFA support (for example : Azure AD)
    • Multitenant capability
    • Multiscreen capability
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Slow customer service - we know more about their product than whoever we talk to whenever we call in
    • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
    • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
    Incentivized
    Read full review
    Parallels
    • Being only/mainly an HTML5 solution some resources can't be passed through (file shares)
    • Publishing apps to local desktops would be nicer if there was a "add to desktop" shortcut.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    It works great
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Reliability and Availability
    GoTo formerly LogMeIn
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    It loads quickly,
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Implementation Rating
    GoTo formerly LogMeIn
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
    Read full review
    Parallels
    Awingu has more features in its HTML5 offering, which is the main advantage it has. Parallels RAS also has a local application which gives it some additional features (passing through drives)
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    The view is a little blurry. The resolution could be better
    Incentivized
    Read full review
    Parallels
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    Parallels
    • Users picked up the new way of using the CRM right away, no long process to migrate to the new system
    • Almost no support cases when switching to Awingu
    Incentivized
    Read full review
    ScreenShots

    Parallels Secure Workspace Screenshots

    Screenshot of workspaceScreenshot of architectureScreenshot of filesScreenshot of applicationsScreenshot of Full remote desktopScreenshot of Legacy application AS400