LogMeIn Pro by GoTo vs. Parallels Secure Workspace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Pro by GoTo
Score 8.9 out of 10
N/A
N/A
$30
per month
Parallels Secure Workspace
Score 9.9 out of 10
N/A
Parallels Secure Workspace (formerly Awingu) is a unified workspace that offers secure and audited access to company files and legacy, web and SaaS applications in a browser-based workspace, accessible via any browser, on any device. The solution is described by the vendor as non-intrusive, and it builds on top of the user's current architecture. It is deployed as a virtual appliance on all common hypervisors and will connect with standard protocols to your existing IT assets (e.g.…
$90
per year per user
Pricing
LogMeIn Pro by GoToParallels Secure Workspace
Editions & Modules
Individuals
$30.00
per month
Power Users
$70.00
per month
Small Businesses
$129.00
per month
Named users subscription
$90
per year per user
Concurrent users subscription
$120
per year per user
Concurrent users perpetual
$250
one-time fee per user
Offerings
Pricing Offerings
LogMeIn Pro by GoToParallels Secure Workspace
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll plans are billed annually.Awingu can be deployed in your cloud of choice (on-prem, cloud or hybrid). Minimum order for named users is 50. Minimum order for concurrent users is 20. We have unique licensing models for M/CSPs!
More Pricing Information
Community Pulse
LogMeIn Pro by GoToParallels Secure Workspace
Features
LogMeIn Pro by GoToParallels Secure Workspace
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Pro by GoTo
9.1
19 Ratings
14% above category average
Parallels Secure Workspace
7.8
1 Ratings
2% below category average
Screen sharing9.717 Ratings00 Ratings
File transfer9.318 Ratings6.01 Ratings
Instant message7.913 Ratings00 Ratings
Secure remote access with Smart Card authentication10.05 Ratings00 Ratings
Access to sleeping/powered-off computers8.617 Ratings00 Ratings
Over-the-Internet remote session10.018 Ratings9.01 Ratings
Initiate remote control from mobile8.613 Ratings00 Ratings
Remote management of servers & workstations9.616 Ratings00 Ratings
Remote Active Directory® management9.911 Ratings00 Ratings
Centralized management dashboard10.014 Ratings9.01 Ratings
Session record9.513 Ratings7.01 Ratings
Annotations6.27 Ratings00 Ratings
Monitoring and Alerts8.312 Ratings00 Ratings
Multi-platform remote control9.315 Ratings00 Ratings
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User Ratings
LogMeIn Pro by GoToParallels Secure Workspace
Likelihood to Recommend
9.6
(19 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.4
(6 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
LogMeIn Pro by GoToParallels Secure Workspace
Likelihood to Recommend
LogMeIn, Inc.
LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
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Alludo
In situations where we didn't need to pass through local disks, we found Awingu to be a good fit. Especially the multiscreen options in an HTML5 browser are pretty unique to them. The extensive options to do MFA are also very user-friendly.
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Pros
LogMeIn, Inc.
  • LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
  • You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
  • I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place
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Alludo
  • The most fully featured HTML "remote app" experience
  • Very extensive SSO / MFA support (for example : Azure AD)
  • Multitenant capability
  • Multiscreen capability
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Cons
LogMeIn, Inc.
  • Slow customer service - we know more about their product than whoever we talk to whenever we call in
  • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
  • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
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Alludo
  • Being only/mainly an HTML5 solution some resources can't be passed through (file shares)
  • Publishing apps to local desktops would be nicer if there was a "add to desktop" shortcut.
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Likelihood to Renew
LogMeIn, Inc.
It works great
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Alludo
No answers on this topic
Usability
LogMeIn, Inc.
I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.
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Alludo
No answers on this topic
Reliability and Availability
LogMeIn, Inc.
Always there as long as there is an internet connection
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Alludo
No answers on this topic
Performance
LogMeIn, Inc.
It loads quickly,
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Alludo
No answers on this topic
Support Rating
LogMeIn, Inc.
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
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Alludo
No answers on this topic
Implementation Rating
LogMeIn, Inc.
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
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Alludo
No answers on this topic
Alternatives Considered
LogMeIn, Inc.
LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
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Alludo
Awingu has more features in its HTML5 offering, which is the main advantage it has. Parallels RAS also has a local application which gives it some additional features (passing through drives)
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Scalability
LogMeIn, Inc.
The view is a little blurry. The resolution could be better
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Alludo
No answers on this topic
Return on Investment
LogMeIn, Inc.
  • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
  • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
  • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
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Alludo
  • Users picked up the new way of using the CRM right away, no long process to migrate to the new system
  • Almost no support cases when switching to Awingu
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ScreenShots

Parallels Secure Workspace Screenshots

Screenshot of workspaceScreenshot of architectureScreenshot of filesScreenshot of applicationsScreenshot of Full remote desktopScreenshot of Legacy application AS400