What users are saying about
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16 Ratings
6 Ratings

Lola.com

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16 Ratings
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Score 9.6 out of 100
6 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Lola.com

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
Anonymous | TrustRadius Reviewer

TravelPerk

TravelPerk works fine for what it is: allowing employees to book travel within budget without using their own credit cards. It would probably work very well for smaller to mid-sized companies, but may not be the best solution for very large companies that must organize extensive travel. For occasional and straightforward trips that are unlikely to change, it provides a relatively painless experience.
Anonymous | TrustRadius Reviewer

Pros

Lola.com

  • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
  • Offers employees who travel a single interface for booking travel
  • Provides employees who are traveling with concierge level service when booking and while on the road
  • The platform's live chat is fantastic!
Kathleen Slattery Booth | TrustRadius Reviewer

TravelPerk

  • User friendly.
  • Great customer support and the chat works well.
  • I like that we receive an invoice at the end of the month and not automatic debit from the credit card.
Anonymous | TrustRadius Reviewer

Cons

Lola.com

  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
Mike Eisenberg | TrustRadius Reviewer

TravelPerk

  • I did not find any.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Lola.com

Lola.com 9.1
Based on 1 answer
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
Christopher Ralph | TrustRadius Reviewer

TravelPerk

No score
No answers yet
No answers on this topic

Usability

Lola.com

Lola.com 9.1
Based on 1 answer
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
Christopher Ralph | TrustRadius Reviewer

TravelPerk

No score
No answers yet
No answers on this topic

Support Rating

Lola.com

Lola.com 9.1
Based on 10 answers
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
Anonymous | TrustRadius Reviewer

TravelPerk

TravelPerk 10.0
Based on 1 answer
Great customer service and the chat is wonderful. There is always someone connected.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lola.com

Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
Scotty Hunt | TrustRadius Reviewer

TravelPerk

We chose TravelPerk for its integration with Expensive, which we no longer use.
Anonymous | TrustRadius Reviewer

Return on Investment

Lola.com

  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
Chad Boivin | TrustRadius Reviewer

TravelPerk

  • Saves the HR and events team time: employees can book their travel by themselves
  • Saves the finance team time: employees book travel using the corporate card, so they don't need to be reimbursed
  • Efficient documentation: it's very easy to see and manage employees' trip info and receipts in one place, which helps with accounting
Anonymous | TrustRadius Reviewer

Pricing Details

Lola.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TravelPerk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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