Likelihood to Recommend I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
Read full review To be honest, Miro became such a natural choice for me that I use it for everything. Even when, we have to do some impromptu icebreaker in a meeting and have to write down some words, my first thought is to open Miro not Notes app. Although I do use it a lot for my research tasks, and it provides a great feature of visually laying out all the data in front of you. I would say it is less appropriate for video content and tagging that I do elsewhere, sometimes because of that I stay in the other software as it can take some time to import all the data into Miro after analysis. I would say it is great for planning, ideating and workshop design as well as facilitating meetings, workshops and anywhere where you may want to use visual cues
Read full review Pros It is easy to communicate in real-time. Easy to set up different groups. Read full review User-friendly environment. Once a person jumps into Miro for the first time, it is very easy to teach the basics in 5 minutes and get them to collaborate. The Kanban + the Cards are my preferred way to organize my tasks and projects. The sticky notes I use in every workshop it is just the best way to register thoughts, ideas Voting and Polling. I love this function as it makes it easier to bring meetings to a conclusion, make decisions, help prioritize, etc. Read full review Cons The application for iPad is not optimized. Read full review Highlighting Post-its with emojis or symbols is a challenge. For example I may have a post-it that I want to highlight and come back to for a specific reason. When I use emojis now, it places it in the post-it like text. I want to be able to place a fire or #1 emoji "on-top-of" a post-it so I can visually see what I need to go back to. Offline Mode - This one really bothers me. I travel a lot and those are amazing opportunities to knock out focused undistracted work. Unfortunately unless the airline has internet and I pay for it, I can't work on anything that I've used for Miro. This is by far the most important thing that holds Miro back. Organization - I have noticed an update that appears to provide a way to better organize my boards. I have fully dug into it yet but that's an area that needs work. A better way to organize my different boards would be amazing and eliminate the chaos. Additional Templates - I have a few businesses, one of them being a marketing agency. It would be nice to have templates that are related to content creation. Read full review Likelihood to Renew There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review Usability I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
Read full review Reliability and Availability I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review Performance I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review Support Rating They are closing operations, so there's no support to rate
Read full review We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
Read full review Online Training There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review Implementation Rating We had some struggles to get the right people as our Enterprise account admins, which cost us around two weeks. Other than that, our Account Manager, as well as the Support team, have been really responsive and supportive. Also, the migration of all independently created company accounts to one SSO enterprise account was seamless and fast.
Read full review Alternatives Considered We chose Lua because of their price point and feature set compared to other tools.
Read full review Miro had better controls and fewer limitations over the canvas than
Mural did when we evaluated. When it was released, we already invested too much in Miro to consider
FigJam . At that point, it didn't have feature parity. If we were to start today, we would think it would simplify our software suite.
Read full review Scalability Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review Return on Investment It has been great for communication and broadcasts, its a shame that they are closing down. Read full review Using a Miro board as an Obeya for a business decreases time to on-board a new executive to the leadership team by 66%. The time it takes for a musical artist and a designer to collaborate -- from ideation to printing -- on an album cover decreased from 2.5 weeks to 2.5 hours. Marketing planning now takes hours instead of weeks. Read full review ScreenShots