What users are saying about
2 Ratings
2 Ratings
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Score 6 out of 100
Top Rated
40 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

LuxSci

Apparently secure website hosting and email. Perhaps could have some better background on common website features.
John Krawczyk | TrustRadius Reviewer

Mimecast Secure Email Gateway

For companies with larger IT departments, especially someone Exchange savvy, Mimecast is a great tool that works terrific after you set it up. Administering and managing it is easy once it's up. The initial setup of any rules or functionality is overly complicated and takes great patience and lots of support time to accomplish what you want. The ability to use the Mimecast app or website during our onsite Exchange maintenance periods is terrific and it works great for business continuity.
Debbie Johnson | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

LuxSci
Mimecast Secure Email Gateway
8.7
Anti-malware
LuxSci
Mimecast Secure Email Gateway
9.1
Cusomizability
LuxSci
Mimecast Secure Email Gateway
8.4
Data Loss Protection
LuxSci
Mimecast Secure Email Gateway
8.5
Threat Detection
LuxSci
Mimecast Secure Email Gateway
9.2
Sandboxing
LuxSci
Mimecast Secure Email Gateway
9.1
End-to-End Encryption
LuxSci
Mimecast Secure Email Gateway
8.9
Management Tools
LuxSci
Mimecast Secure Email Gateway
8.1

Pros

LuxSci

  • Security for email.
  • Some email spam protection.
  • Security for websites.
John Krawczyk | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Spam detection - Mimecast does a great job of filtering spam and giving admins and users control over the sensitivity of the spam filter.
  • Email security - we love how Mimecast detects and removes malicious attachments.
  • URL & link security - all URLs within emails are scanned and re-written so that when users click on links, they are first checked for security and blocked if the destination is malicious.
  • Data loss prevention - Mimecast does a good job of scanning outgoing email for sensitive content.
Anonymous | TrustRadius Reviewer

Cons

LuxSci

  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
John Krawczyk | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Designing the disclaimers is a little bit difficult as it requires advanced HTML knowledge. Currently, there isn't a visual editor just a preview page which displays the HTML content. It would be very good if they could add this functionality in the future.
Dale Simpson | TrustRadius Reviewer

Support Rating

LuxSci

No score
No answers yet
No answers on this topic

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.6
Based on 5 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LuxSci

No answers on this topic

Mimecast Secure Email Gateway

There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well.Barracuda is another provider that has been known for a long time for Spam, Phishing, and email security. We haven't recently evaluated this solution.
Jon Shurtliff | TrustRadius Reviewer

Return on Investment

LuxSci

  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
John Krawczyk | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Encryption - Being able to assure customers/partners that virtually all outbound messages are encrypted is a great selling point.
  • Reliability - Mimecast has been incredibly reliable for us, and that is extremely important in terms of ROI. We needed a gateway that wouldn't fail us, and Mimecast definitely met that requirement
  • Ease of user access - Users constantly tell us how much they appreciate the simplicity of accessing their filtered messages, as well as the ease of blocking addresses they don't wish to receive messages from. That's exactly what we wanted, a solution that was readily available to users when they need it, and invisible to their daily lives otherwise.
Kurt Ferguson | TrustRadius Reviewer

Pricing Details

LuxSci

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LuxSci
6.0
Mimecast Secure Email Gateway
9.1

Support Rating

LuxSci
Mimecast Secure Email Gateway
8.6

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