LuxSci vs. Mimecast Advanced Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LuxSci
Score 6.0 out of 10
N/A
Massachusetts based Lux Scientiae (LuxSci) offers their platform as a HIPAA compliant hosted email messaging service.N/A
Mimecast Advanced Email Security
Score 8.8 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
LuxSciMimecast Advanced Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LuxSciMimecast Advanced Email Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LuxSciMimecast Advanced Email Security
Top Pros
Top Cons
Features
LuxSciMimecast Advanced Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
LuxSci
-
Ratings
Mimecast Advanced Email Security
7.9
17 Ratings
6% below category average
Anti-malware00 Ratings8.017 Ratings
Customizability00 Ratings7.217 Ratings
Data Loss Protection00 Ratings7.715 Ratings
Threat Detection00 Ratings8.216 Ratings
Sandboxing00 Ratings7.714 Ratings
End-to-End Encryption00 Ratings8.715 Ratings
Management Tools00 Ratings7.717 Ratings
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LuxSciMimecast Advanced Email Security
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User Ratings
LuxSciMimecast Advanced Email Security
Likelihood to Recommend
6.0
(1 ratings)
7.7
(29 ratings)
Usability
-
(0 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
8.9
(5 ratings)
Ease of integration
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
LuxSciMimecast Advanced Email Security
Likelihood to Recommend
Lux Scientiae (LuxSci)
Apparently secure website hosting and email. Perhaps could have some better background on common website features.
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Mimecast
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
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Pros
Lux Scientiae (LuxSci)
  • Security for email.
  • Some email spam protection.
  • Security for websites.
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Mimecast
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
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Cons
Lux Scientiae (LuxSci)
  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
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Mimecast
  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
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Usability
Lux Scientiae (LuxSci)
No answers on this topic
Mimecast
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
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Support Rating
Lux Scientiae (LuxSci)
No answers on this topic
Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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Alternatives Considered
Lux Scientiae (LuxSci)
No answers on this topic
Mimecast
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
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Return on Investment
Lux Scientiae (LuxSci)
  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
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Mimecast
  • Reasonably priced solution, even for a small business like ours.
  • It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.
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