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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Melio

    Score8.4 out of 10
    N/AMelio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
    Pricing
    M‑FilesMelio
    Editions & Modules
    No answers on this topic
    Card processing fee
    2.9%
    Offerings
    Pricing Offerings
    M‑FilesMelio
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    M‑FilesMelio
    Payment Management
    Comparison of Payment Management features of M‑Files and Melio
    Feature
    M‑Files
    -
    Ratings
    Melio
    9.4
    14 Ratings
    22% above category average
    Customizable Approval Policies00 Ratings7.911 Ratings
    Financial Document Management00 Ratings9.710 Ratings
    Payment Status Tracking00 Ratings9.914 Ratings
    Payment Audit Trail00 Ratings9.911 Ratings
    Duplicate Bill Detection00 Ratings9.810 Ratings
    Advanced OCR00 Ratings9.89 Ratings
    Electronic Funds Transfer00 Ratings8.912 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of M‑Files and Melio
    Feature
    M‑Files
    -
    Ratings
    Melio
    9.4
    18 Ratings
    27% above category average
    Automated Accounts Payable Processes00 Ratings8.917 Ratings
    Vendor Management00 Ratings9.417 Ratings
    Tax Form Preparation00 Ratings9.811 Ratings
    Best Alternatives
    M‑FilesMelio
    Small Businesses
    pdfFiller
    Score9 out of 10
    Tipalti
    Score7.7 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesMelio
    Likelihood to Recommend
    9.9
    (68 ratings)
    8.9
    (24 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    9.7
    (2 ratings)
    Usability
    8.2
    (12 ratings)
    8.3
    (4 ratings)
    Availability
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    9.0
    (1 ratings)
    Configurability
    9.6
    (2 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    User Testimonials
    M‑FilesMelio
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Melio
    In my personal experiences, I would recommend Melio to a friend or colleague but would tell them the pros and the con. Melio has really made payments seem seamless and easy. The fact that one can plan his/her payment schedule in advance and at the same time track it, is a very big relief. In as much as Melio has a lot of good features but it still needs upgrade or update, like the notifications of failed payments and delays.
    Incentivized
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    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Melio
    • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
    • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
    • Another thing Melio does well is the tracking of payment.
    • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
    • This kind of transparency gives us confident and keep things professional.
    • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
    Incentivized
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    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Melio
    • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
    Incentivized
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    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    Melio
    I like the interface. I am familiar with functionality. Convenient to send ACH payments.
    Incentivized
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    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Melio
    Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
    Incentivized
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    Reliability and Availability
    MFiles
    always there.
    Incentivized
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    Melio
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Melio
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    Melio
    They have great customer support system
    Incentivized
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    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Melio
    Very educative. It was well detailed, organized and knowledgeable.
    Incentivized
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    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    Melio
    Very helpful and we learnt a handful
    Incentivized
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    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Melio
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Melio
    Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
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    Contract Terms and Pricing Model
    MFiles
    No answers on this topic
    Melio
    The vendor is great
    Incentivized
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    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Melio
    No answers on this topic
    Professional Services
    MFiles
    No answers on this topic
    Melio
    Very knowledgeable
    Incentivized
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    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    Melio
    • I have been able to save hours every week now that I am only using Melio as my payment processor
    • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
    • The ease of use for my clients is fantastic, and makes for a seamless workflow
    Incentivized
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    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items