Adobe Commerce vs. SAP CPQ

We need to do a lot of quotes, and sometimes customers call and want to pay. Adobe Commerce (Magento) did not let you keep saved quotes, so you had to put people on hold whilst you started making the order from scratch rather than just taking payment, which was very annoying.

Incentivized

best suited,, if we already have SAP tools, SAP CPQ place huge role and very easier to integrate with other SAP Tools. Since price was decided by Automate Rules. no need to calculate them manually, reduce dependency on Sales team, it can able to handle larger items and complex rules

Incentivized

• Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
• Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
• There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.

Incentivized

• Configuration
• Pricing
• Quote

Incentivized

• The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
• You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
• Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.

Incentivized

• It is a complex solution and could do better on ease of use
• Perhaps give mini explainer tutorials as you begin using it

Incentivized

Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it

We definitely want to renew based on the functionality and the use we give to it. However you never know 100% so that's why it is not a 10. Let's imagine if pricing changed significantly or they made sudden changes to the product which we considered negative... Then we would move elsewhere. This is highly unlikely though

It is a simple platfrom for users and an open code platfrom for developers making it one of the easiest ecosystem in ecommerce. It is flexible and controlable. It enables speed and scale. Documentation is readily available and there is a large pool of experience developers and expert as it is a leading platfrom for some time

Incentivized

I give it this rating because SAP CPQ is very powerful and flexible. It saves time reduces mistakes and keeps everything organized.

Incentivized

The technical service was impeccable. They were on point and were very knowledgeable.

Not used

Great value for an flexible, open source platform.

Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow. Adobe Commerce is highly extensible and advanced customization and flexibility built in meaning that we can shape the product into exactly what we require.

Incentivized

It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.

Incentivized

• When we first went LIVE with Adobe Commerce our SEO / Organic traffic plummeted and so did our conversion so our initial take of Adobe Commerce wasn't great. This was partly to do with business decisions but also to do with out of box functionality not being as expected.
• Fast forward and we basically did a redesign on the platform and partnered with a fantastic SEO partner and improved results and now are doing extremely well on the Magento platform. Much improved!

Incentivized

• The first client had a huge jump in sales after implemetation
• The second client did well but did not have internal support and closed down

Incentivized