TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    Oracle Marketing

    Score7.5 out of 10
    N/AOracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

    $2,000

    per month

    Pricing
    Magento Open SourceOracle Marketing
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceOracle Marketing
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.CX Marketing pricing is a function of usage.
    More Pricing Information
    Community Pulse
    Magento Open SourceOracle Marketing
    Considered Both Products
    Adobe
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    91%
    Implementation went as expected
    10 Answers
    Features
    Magento Open SourceOracle Marketing
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    Oracle Marketing
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    Oracle Marketing
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    Oracle Marketing
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    Oracle Marketing
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    Oracle Marketing
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    9.3
    133 Ratings
    18% above category average
    WYSIWYG email editor00 Ratings10.0117 Ratings
    Dynamic content00 Ratings9.0120 Ratings
    Ability to test dynamic content00 Ratings9.0116 Ratings
    Landing pages00 Ratings8.0124 Ratings
    A/B testing00 Ratings10.0118 Ratings
    Mobile optimization00 Ratings10.0113 Ratings
    Email deliverability reporting00 Ratings10.0127 Ratings
    List management00 Ratings9.0126 Ratings
    Triggered drip sequences00 Ratings9.0108 Ratings
    Lead Management
    Comparison of Lead Management features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    8.5
    118 Ratings
    7% above category average
    Lead nurturing automation00 Ratings10.0110 Ratings
    Lead scoring and grading00 Ratings8.0104 Ratings
    Data quality management00 Ratings8.0109 Ratings
    Automated sales alerts and tasks00 Ratings8.089 Ratings
    Campaign Management
    Comparison of Campaign Management features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    9.5
    109 Ratings
    23% above category average
    Calendaring00 Ratings9.094 Ratings
    Event/webinar marketing00 Ratings10.099 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    9.5
    72 Ratings
    23% above category average
    Social sharing and campaigns00 Ratings10.070 Ratings
    Social profile integration00 Ratings9.066 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    8.3
    123 Ratings
    10% above category average
    Dashboards00 Ratings9.0122 Ratings
    Standard reports00 Ratings8.0120 Ratings
    Custom reports00 Ratings8.0113 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Magento Open Source and Oracle Marketing
    Feature
    Magento Open Source
    -
    Ratings
    Oracle Marketing
    9.5
    120 Ratings
    22% above category average
    API00 Ratings9.0105 Ratings
    Role-based workflow & approvals00 Ratings10.089 Ratings
    Customizability00 Ratings9.0109 Ratings
    Integration with Salesforce.com00 Ratings10.088 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings9.048 Ratings
    Integration with SugarCRM00 Ratings10.037 Ratings
    Best Alternatives
    Magento Open SourceOracle Marketing
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceOracle Marketing
    Likelihood to Recommend
    8.0
    (30 ratings)
    7.0
    (246 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (92 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (15 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (9 ratings)
    Performance
    -
    (0 ratings)
    6.6
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.8
    (10 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    2.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (120 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Magento Open SourceOracle Marketing
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    Oracle
    A duration of one and a half years is enough for us to
    recognize the capabilities of a tool and in my opinion, this one is just a
    great tool to manage marketing campaigns of even massive-sized firms. Its
    marketing automation tool and its way of managing campaign and the way it
    executes digital initiatives is enough to get an inkling of its abilities.
    Less favorable for the people who want to have something at
    a cheap price and are more dependent on the reports as its reports have nothing
    much in detail.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    Oracle
    • We can look for the behavior of our clients on our website and mobile application using the analytics it provides.
    • It is highly customizable.
    • It presents data in a form that is easily understandable and reports are highly beneficial for us.
    • Analytics in the form of graphs.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    Oracle
    • Integration options outside of auto-syncs. I am currently having an issue trying to find an adapter to use with Eloqua to API into our data warehouse but keep the functionality on the Eloqua side.
    • To provide more transparency and visual details of the syncs (integrations of outside data) from any other system that is feeding Eloqua, like what is being updated or changed, better explanations of errors, drill down to newly created records.
    • Custom Objects - Need to have a way to create CDOs outside of just form submissions and uploading of lists, like if you needed to import a file nightly to feed that CDO data but automate the import and make sure it maps to a contact record.
    • Import of data from a file on SFTP - There is no way to filter or create logic to control what is being fed into Eloqua. Currently, that manipulation has to be done by the IT side first. Less flexibility.
    • Better auditing capabilities within the canvas. meaning, sometimes if something is changed or not working the problem may not necessarily show up in immediately, the pattern could take a while to present itself. For example, the feeders into the program. If there is a problem, I don't know that maybe contacts are not entering the program until we do reporting that month and realize there was a lull of contacts going through. Then we have a whole month of missed records or other potential data issues. When you get do large and your Eloqua machine is very robust, the harder it is to see everything
    • Be able to add more than 250 custom contact records. That definitely inhibits my organization in how we need to use that record.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    Oracle
    We have been able to automate so many marketing processes with Eloqua over the past 5 years that the only direction would be to adopt the latest and greatest features Eloqua adds. The alternative would be to go back to the marketing stone-age and start over again. And we would rather move forward with increased automation and efficiency.
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    Oracle
    Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Oracle
    No one has experienced any problems with availablity.
    Read full review
    Performance
    Adobe
    No answers on this topic
    Oracle
    There are occasional complaints about slowness to refresh a screen or build a report. However, this is as much a factor of network access speeds as the system itself, since often the complaints occur when someone is accessing on a wireless network.
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    Oracle
    We found that we often were telling support people how the system worked. Because we were on E9 that created a lot of support issues as well since few people on the support team seemed to know how E9 worked. That was mostly okay except when we had major system issues (like SSO preventing us from logging in after an update), it became really hard to get answers that weren't vague. It was always the issues that had the highest visibility within the organization (like with Sales) that seemed to take forever to resolve and didn't have a clear escalation path. When Oracle switched Eloqua over to the Oracle support portal it just got worse
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Oracle
    They offer very basic classes which are required for master certification.

    After having been through it, I would not consider anyone with a master certification any more qualified, unlike Salesforce.com certification which is a more difficult thing to acquire. For example, one of the classes towards certification was around social media. I would have expected examples of how to incorporate into campaigns in the product, with a demo and hands-on test. Instead, it was a powerpoint slideshow that went on way too long and covered really basic stuff like “what is Facebook, what is Twitter”
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Oracle
    Ok, so, this sounds like it could be horrible because it was all remote, but we loved it... the Adobe training environment was easy to use, and the trainers were engaging. It was simple to switch back and forth between the meeting and the hands-on exercises in their training instances. We took the fundamentals training early in our implementation-- before the consultants came onsite-- and I know this made a big difference in our implementation, because we were able to ask informed questions throughout
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Oracle
    I give it a 10 because the only issue we had was a result of not following the guidance we were given. Maxymiser provided a customized implementation guide for each site where we were adding the code. On our site implementations when we followed that guide to the letter, it was extremely fast and easy and has worked very well.
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    Oracle
    It was quite complex to generate segments with Adobe
    analytics and I wasn’t personally satisfied with the overall performance of
    Adobe Analytics and wasn’t enough flexible in any way. So we decided to switch
    to something else better than Adobe Analytics and is available in the market at
    a cheap rate and we ended up doing our research for the most suitable tool at
    Oracle Infinity and we don’t regret our decision.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    Oracle
    Eloqua is definitely good for larger companies that have 100,000+ contacts and complex marketing workflows and data. Personalization is fairly robust with Eloqua for larger campaigns with smart content and features. Scaling across channels is also seamless - as the platform has great options for non-email channels like SMS, Direct Mail, Chat, etc.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    Oracle
    • We are able to use it to help our clients scale through testing
    • We have been able to measure the impact of our events and sales events so we can determine which events to continue in the future and determine future investment
    • Launch a new brand out of Eloqua and measure awareness
    Incentivized
    Read full review
    ScreenShots

    Oracle Marketing Screenshots

    Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.