Likelihood to Recommend With Mailchimp we are able to revive and enhance our personal connect with the customers. The easy-to-use tools allows us to personalize the email content, segregate and target important leads & send relevant messages. Also, it offers interactive analysis on the performance of a particular campaign. We can judge the effectiveness of our mailers in real time.
Read full review This is such an easy platform to set up and connect to the different social media channels that you would want to use for an upcoming giveaway. It makes it simple for your participants to join and is an easy way for you to increase your engagement in the contests.
Read full review Pros Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not. Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out. Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here. Read full review Rafflecopter helps to connect our business with our clients outside of clinic. Rafflecopter allows the ability for our clients to spread the word about our clinic through our social media efforts. Rafflecopter truly lets us see how successful we are with our clients, especially because if our patients were not truly satisfied with our services, then they would not want to take part in the giveaways and promotions that we run through Rafflecopter. Read full review Cons The interface remains a cluttered, non-intuitive mess. That's true from the haphazard way features are organized to the actual email layout. Analytics have never been a priority, and I don't see that changing with Intuit's new ownership. I'm very frustrated over the limited choices for reporting, even when using third-party solutions. If I needed that function, I would not use MailChimp. I would love to develop a workflow screen that lets me focus on the things that I use all the time. Customizing the interface where the content actually goes into the software would help. I never understood why we couldn't import a document into a MC template. At best, we're spending time copying-and-pasting from one app into MC. Read full review Does not have an API. A knowledge base article saying they are considering one has was last updated 8 years ago. The list of integrated email service providers has not been updated in a very long time. Must login to download payment receipts--no emailed receipt. Read full review Likelihood to Renew We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
Read full review I think not that the problem was with Rafflecopter, but rather our company and it's approach to Social Media. Being a conservative B2B company in the manufacturing / safety industry doesn't, at this time, offer us many "social" connections that leads to sale/brand awareness. I think we might be better served on a different social network, say LinkedIn. On a personal note, it was a pleasure using Rafflecopter. Easy, fast, cheap and I can see how it can be hugely effective to a social media campaign for those that are in a different industry than the one I work in. I will certainly be recommending the product to my friends and other businesses that are more appropriately served by Rafflecopter.
Read full review Usability Our team use Mailchimp almost every week. Overall UI is simple for anyone to get started with it. The resource library around using particular features is also there, so we don't have to train our team on this product. We also used a lot of other features as well.
Read full review Reliability and Availability I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Read full review Performance I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Read full review Support Rating Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
Read full review Implementation Rating It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Read full review Alternatives Considered Mailchimp is a means to an end and a way to stay within GDPR laws. We may not use it if this wasn't a requirement. Other platforms are better for design or management of contacts, but Mailchimp offers that secure storage of data that is required. I have not tried other bulk mail applications, so am unable to compare these.
Read full review Rafflecopter is widely used and people have usually heard of it before. The other way we coordinate giveaways is to have a. spreadsheet with all the entries. Then use Google's random number generator which correlates to one of the rows in the spreadsheet which would be our winner
Read full review Scalability Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Read full review Return on Investment Mailchimp has allowed us to communicate effectively with thousands of customers with ease. Mailchimp's use during our second year of business helped us expand our list of brands considerably (almost 30% YTD) because of regular interactions that we've launched. Mailchimp ramp-up time is minimal for new users so I can turn things over to junior staff - saving me time and money. Read full review Rafflecopter helped the brands I was working on start implementing a social media strategy because of the consistent results I saw. The widget helped increase engagement on Twitter by using the customized tweet forum. Read full review ScreenShots