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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailtrack

    Score9.7 out of 10
    N/AMailtrack is an email-tracking extension for Gmail and part of Mailsuite. It adds delivery and read-status indicators to sent messages, showing when recipients open an email or click a tracked link without requiring users to leave Gmail. Key Capabilities Gmail read receipts: Mailtrack adds one or two checkmarks to sent messages. Grey checkmarks indicate delivery; green checkmarks indicate that the message was opened. Open and…

    $2.99

    per month per user

    Zoom Revenue Accelerator

    Score8.7 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    MailtrackZoom Revenue Accelerator
    Editions & Modules
    Free
    $0
    per month per user
    Mailtrack
    2,99
    per month per user
    Mailsuite
    9,99
    per month per user
    Zoom Revenue Accelerator
    Contact Sales
    Offerings
    Pricing Offerings
    MailtrackZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MailtrackZoom Revenue Accelerator
    Considered Both Products
    Mailtrack
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    38 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    40 Answers
    80%
    Implementation went as expected
    24 Answers
    Features
    MailtrackZoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Mailtrack and Zoom Revenue Accelerator
    Feature
    Mailtrack
    -
    Ratings
    Zoom Revenue Accelerator
    8.1
    17 Ratings
    2% above category average
    Speech-to-Text Transcription00 Ratings8.316 Ratings
    Keyword Detection00 Ratings8.216 Ratings
    Sentiment Analysis00 Ratings8.116 Ratings
    Speaker Diarization00 Ratings8.116 Ratings
    Call Recording Playback00 Ratings8.817 Ratings
    Call Summarization00 Ratings8.617 Ratings
    Conversion Metrics00 Ratings8.516 Ratings
    Keyword Search & Retrieval00 Ratings8.316 Ratings
    Call Tagging00 Ratings7.913 Ratings
    Integration with CRM Systems00 Ratings6.215 Ratings
    Best Alternatives
    MailtrackZoom Revenue Accelerator
    Small Businesses
    Yesware
    Score8.3 out of 10
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Yesware
    Score8.3 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Chorus by ZoomInfo
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MailtrackZoom Revenue Accelerator
    Likelihood to Recommend
    9.4
    (50 ratings)
    9.0
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    8.7
    (40 ratings)
    8.2
    (14 ratings)
    Support Rating
    7.1
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    MailtrackZoom Revenue Accelerator
    Likelihood to Recommend
    Mailtrack
    Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    Mailtrack
    • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
    • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
    • Free version includes unlimited email tracking, this is fab.
    Incentivized
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    Mailtrack
    • Some of the settings can be confusing at first.
    • Some alerts are on by default and can be annoying at times.
    • Good to know if the email was deleted.
    • It would be great to know how much time recipients spent on each email.
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    Mailtrack
    No answers on this topic
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    Mailtrack
    I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
    Incentivized
    Read full review
    Zoom
    easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
    Read full review
    Support Rating
    Mailtrack
    I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    Mailtrack
    There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    Mailtrack
    • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
    • Knowing when an email is read multiple times helps me know the importance of the content in my email.
    • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Mailtrack Screenshots

    Screenshot of Double check marks appear right in the  Gmail Sent folder — one for delivered, two for read. Nothing new to learn, no separate dashboard to open.Screenshot of Alerts, sent the moment a recipient opens your message, so you can follow up or pick up the phone while the email is still on their screen.Screenshot of where to set a reminder rules once and Mailtrack watches sent mail, flagging the messages that went unopened or unanswered so none of them go cold.Screenshot of A complete activity log per email — who opened it, how many times and when, including each recipient separately when sent to a group.Screenshot of a display of exactly which links a recipient clicked and when — a pricing page, a proposal, a calendar link.

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.