TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThreatDown, powered by Malwarebytes

    Score9.5 out of 10
    N/AThreatDown (formerly Malwarebytes for Business), combines Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.

    $345

    per year 5 endpoints (minimum)

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    ThreatDown, powered by MalwarebytesPagerDuty
    Editions & Modules
    Core
    $345
    per year per endpoint (minimum 5)
    Advanced
    $395
    per year per endpoint (minimum 5)
    Elite
    $495
    per year per endpoint (minimum 5)
    Ultimate
    $595
    per year per endpoint (minimum 5)
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ThreatDown, powered by MalwarebytesPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOptional Add-Ons include server and mobile device protection. Server protection ranges from $129 to $179 per annum depending on service tier. Mobile security is $10 per device, no matter the service tier. A 10% discount is offered for choosing a two-year billing plan.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ThreatDown, powered by MalwarebytesPagerDuty
    Considered Both Products
    Malwarebytes
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    97%
    Implementation went as expected
    110 Answers
    Features
    ThreatDown, powered by MalwarebytesPagerDuty
    Endpoint Security
    Comparison of Endpoint Security features of ThreatDown, powered by Malwarebytes and PagerDuty
    Feature
    ThreatDown, powered by Malwarebytes
    8.8
    15 Ratings
    3% above category average
    PagerDuty
    -
    Ratings
    Anti-Exploit Technology8.514 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.215 Ratings00 Ratings
    Centralized Management9.715 Ratings00 Ratings
    Hybrid Deployment Support8.08 Ratings00 Ratings
    Infection Remediation8.614 Ratings00 Ratings
    Vulnerability Management8.713 Ratings00 Ratings
    Malware Detection8.815 Ratings00 Ratings
    Best Alternatives
    ThreatDown, powered by MalwarebytesPagerDuty
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThreatDown, powered by MalwarebytesPagerDuty
    Likelihood to Recommend
    8.3
    (15 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.8
    (6 ratings)
    Usability
    10.0
    (3 ratings)
    7.3
    (5 ratings)
    Support Rating
    10.0
    (5 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    ThreatDown, powered by MalwarebytesPagerDuty
    Likelihood to Recommend
    Malwarebytes
    I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Malwarebytes
    • Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
    • Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
    • Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • poor customer service
    • dashboard says product is working EVEN THOUGH IT WAS NOT!
    • slow response to concerns that should be easy to remedy
    • creates baggage which caused certain computers and the network to run more slowly
    • caused 3 computers on our network top have windows errors and network issues
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements
    Incentivized
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Malwarebytes
    It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Malwarebytes
    I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy
    Incentivized
    Read full review
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Malwarebytes
    It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Malwarebytes
    • The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
    • The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.