What users are saying about
Top Rated
98 Ratings
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Top Rated
153 Ratings
Top Rated
98 Ratings
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Score 9.1 out of 100

WatchGuard Network Security

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Top Rated
153 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

I have personally installed hundreds of WatchGuard Network Security firewalls in businesses ranging from 2- to 3-person operations to hundreds of employees, across many different business types from real-estate to finance to plumbing. For any business that needs a cost-effective solution for a next-gen firewall/remote office connection/integrated wifi, WatchGuard will work wonderfully. If you have hundreds of locations, a cloud-based solution may work a little better than WatchGuard, but they have their drawbacks as well.
James Graham | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Malwarebytes
WatchGuard Network Security
8.1
Identification Technologies
Malwarebytes
WatchGuard Network Security
8.3
Visualization Tools
Malwarebytes
WatchGuard Network Security
6.6
Content Inspection
Malwarebytes
WatchGuard Network Security
8.3
Policy-based Controls
Malwarebytes
WatchGuard Network Security
8.6
Active Directory and LDAP
Malwarebytes
WatchGuard Network Security
7.9
Firewall Management Console
Malwarebytes
WatchGuard Network Security
8.5
Reporting and Logging
Malwarebytes
WatchGuard Network Security
8.1
VPN
Malwarebytes
WatchGuard Network Security
8.5
High Availability
Malwarebytes
WatchGuard Network Security
8.2
Stateful Inspection
Malwarebytes
WatchGuard Network Security
8.4
Proxy Server
Malwarebytes
WatchGuard Network Security
7.5

Pros

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

WatchGuard Network Security

  • URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
  • Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
  • Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Tracy Atwood | TrustRadius Reviewer

Cons

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
  • Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
  • Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
  • WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
Felicia King | TrustRadius Reviewer

Likelihood to Renew

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 2 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
Bill Holmberg | TrustRadius Reviewer

Usability

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 8.8
Based on 97 answers
The overall usability gets a good rating as the WatchGuard firewalls are fairly easy to deploy. One does not have to have knowledge of their CLI structure to deploy it which makes it easier for a wider range of people. I would prefer to have a more in-depth CLI myself, however, the lack of requirement to use it for deployment, in my opinion, makes the usability easier for more people.
Steve Davis | TrustRadius Reviewer

Support Rating

Malwarebytes

Malwarebytes 8.7
Based on 11 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 7.8
Based on 5 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Joe Spradlin | TrustRadius Reviewer

In-Person Training

Malwarebytes

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
Felicia King | TrustRadius Reviewer

Online Training

Malwarebytes

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Felicia King | TrustRadius Reviewer

Implementation Rating

Malwarebytes

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.8
Based on 91 answers
It was not too bad, the key thing we had a problem with was that I was used to using web interfaces or ssh to configure firewall devices and this needed a Windows application if you wanted to access some of the advanced menus. This has improved over the years and a recent refresh of the kit allowed us to mostly use the web interface to get it operational.
James Martin | TrustRadius Reviewer

Alternatives Considered

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard devices are so much easier to use than SonicWall devices. I find SWs to be obtuse and require a lot of extra clicking/navigating to accomplish the same tasks. The Total Security Suite that is available for WatchGuard is simply unparalleled in a cost-to-features ratio.
Greg College | TrustRadius Reviewer

Return on Investment

Malwarebytes

  • One of the positive impacts it has had was that it offers another layer of protection against threats in an organization. It almost seems like there is never an all-in-one solution when it comes to AV and protecting/removing threats, and that there is a benefit to running more than one product on endpoints.
  • Another positive impact it has had was it really hasn't hurt user productivity when the program runs on the end-user's system. It could scan, or even be left open, and the end-user should not experience any slowdowns.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
  • Automatic end user training has saved time not having to go onsite to do it ourselves.
  • Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Joshua Churchwell | TrustRadius Reviewer

Screenshots

Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard Network Security

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Malwarebytes
9.0
WatchGuard Network Security
9.3

Likelihood to Renew

Malwarebytes
10.0
WatchGuard Network Security
9.1

Usability

Malwarebytes
10.0
WatchGuard Network Security
8.8

Support Rating

Malwarebytes
8.7
WatchGuard Network Security
7.8

In-Person Training

Malwarebytes
WatchGuard Network Security
9.1

Online Training

Malwarebytes
WatchGuard Network Security
6.4

Implementation Rating

Malwarebytes
WatchGuard Network Security
8.8

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