ManageEngine OpManager vs. NETSCOUT TruView

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 8.9 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$245
for 10 devices
TruView
Score 8.0 out of 10
N/A
NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
Pricing
ManageEngine OpManagerNETSCOUT TruView
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerTruView
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerNETSCOUT TruView
Top Pros
Top Cons
Features
ManageEngine OpManagerNETSCOUT TruView
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.7
36 Ratings
6% above category average
NETSCOUT TruView
9.5
2 Ratings
14% above category average
Automated network device discovery8.735 Ratings10.02 Ratings
Network monitoring9.133 Ratings10.02 Ratings
Baseline threshold calculation8.832 Ratings10.02 Ratings
Alerts9.536 Ratings10.02 Ratings
Network capacity planning8.926 Ratings10.02 Ratings
Packet capture analysis8.321 Ratings10.02 Ratings
Network mapping7.926 Ratings10.02 Ratings
Customizable reports8.334 Ratings5.12 Ratings
Wireless infrastructure monitoring8.424 Ratings10.02 Ratings
Hardware health monitoring9.236 Ratings10.02 Ratings
Best Alternatives
ManageEngine OpManagerNETSCOUT TruView
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.4 out of 10
PingPlotter
PingPlotter
Score 9.4 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10
Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine OpManagerNETSCOUT TruView
Likelihood to Recommend
9.0
(36 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.6
(3 ratings)
-
(0 ratings)
Usability
8.7
(4 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerNETSCOUT TruView
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
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NETSCOUT
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
  • Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
  • MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.
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NETSCOUT
  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
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NETSCOUT
  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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NETSCOUT
No answers on this topic
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
All in one solution, easy to deploy and use. Web and mobile access.
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NETSCOUT
No answers on this topic
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops
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NETSCOUT
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
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NETSCOUT
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Better visibility of the network
  • Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
  • Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site
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NETSCOUT
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of Device snapshot page in OpManagerScreenshot of Alarms in OpManager