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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mapp Digital

    Score8.2 out of 10
    N/ABuilt by marketers for marketers, Mapp is a family of software and customer-centric services including a sophisticated data management platform; tools that optimise email, mobile, app, social and web marketing; and campaign management and strategy consulting. Mapp Digital was created by the combination of BlueHornet and the digital-marketing related applications business purchased from Teradata Corporation in July 2016. Other components include Argyle Social, Epoxy (a mobile push app), and…N/A

    Piwik PRO

    Score8.6 out of 10
    N/APiwik PRO Analytics Suite is an advanced platform providing a suite of modules centered around analytics that connects with other parts of the client’s tech stack. Piwik PRO Analytics Suite unifies marketing insights, provides a comprehensive view of performance, and facilitates data-driven actions to achieve better results. It offers multiple flexible hosting options and ensures compliance with strict data protection laws, including the GDPR, CCPA, PIPEDA, and…

    $36

    per month

    Pricing
    Mapp DigitalPiwik PRO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mapp DigitalPiwik PRO
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Mapp DigitalPiwik PRO
    Considered Both Products
    Mapp Digital
    No answer on this topic
    Piwik PRO
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Mapp DigitalPiwik PRO
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Mapp Digital and Piwik PRO
    Feature
    Mapp Digital
    8.1
    5 Ratings
    1% above category average
    Piwik PRO
    -
    Ratings
    WYSIWYG email editor7.85 Ratings00 Ratings
    Dynamic content8.44 Ratings00 Ratings
    Ability to test dynamic content8.04 Ratings00 Ratings
    Landing pages8.54 Ratings00 Ratings
    A/B testing9.04 Ratings00 Ratings
    Mobile optimization7.45 Ratings00 Ratings
    Email deliverability reporting8.85 Ratings00 Ratings
    List management8.55 Ratings00 Ratings
    Triggered drip sequences6.95 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Mapp Digital and Piwik PRO
    Feature
    Mapp Digital
    8.1
    5 Ratings
    6% above category average
    Piwik PRO
    -
    Ratings
    Dashboards8.35 Ratings00 Ratings
    Standard reports8.35 Ratings00 Ratings
    Custom reports7.85 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Mapp Digital and Piwik PRO
    Feature
    Mapp Digital
    8.2
    4 Ratings
    1% above category average
    Piwik PRO
    -
    Ratings
    URL Validation9.03 Ratings00 Ratings
    Link Tracking7.83 Ratings00 Ratings
    Image Validation7.84 Ratings00 Ratings
    Inbox Display8.14 Ratings00 Ratings
    Email Accessibility Tools8.34 Ratings00 Ratings
    Spelling and Grammar Check7.84 Ratings00 Ratings
    Spam Testing8.34 Ratings00 Ratings
    Email Previews8.64 Ratings00 Ratings
    Best Alternatives
    Mapp DigitalPiwik PRO
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mapp DigitalPiwik PRO
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.2
    (7 ratings)
    Likelihood to Renew
    7.8
    (8 ratings)
    -
    (0 ratings)
    Usability
    1.9
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Mapp DigitalPiwik PRO
    Likelihood to Recommend
    Mapp Digital
    During our use of MAPP Digital, it is deserving to say that the product helped us to overcome the main challenges we faced in our business at the time. As a preliminary user I have struggled much with hosting manual campaigns on remarketing etc. But with the Mapp digital software hosting marketing campaigns became a complete automated process with supervision. This feature offered by Mapp made a huge decrease in my daily workload and I'm more than grateful for it.
    Incentivized
    Read full review
    Piwik PRO
    Piwik Pro Core is especially perfect for smaller businesses that want to have an alternative to Google's ecosystem. You can do a lot of the great stuff you can do with GA UA and GA4. But it still needs some tweaking. Especially for some bigger companies who have a lot of events, it would be great to have some smaller payment steps, as of right now it can be quite steep for some companies to pay the bill if you go above 500.000 events per month. Nevertheless, I believe this is one of the better options available when data ownership and privacy come to mind.
    Read full review
    Pros
    Mapp Digital
    • BlueHornet's WYSIWYG (What You See Is What You Get) interface for creating emails is easier to use than many platforms. Users appreciate this. BlueHornet makes it super simple to create a version specific for mobile devices.
    • I am a big fan of the custom data segmentation tools built into BlueHornet. They are powerful and easy to use. Many other ESPs, including a number of the top rated ones, do not have such powerful, easy to use segmentation tools. This matters. It helps a user send more relevant emails.
    • BlueHornet makes sharing to social networks simple. In this day and age, forwarding to a friend is dead. Sharing to social networks is essential. Having this be easy to do is very important.
    Read full review
    Piwik PRO
    • Manage all campaigns and increase large volumes of data.
    • It has an excellent activity panel through which you can have complete visibility of each activity you carry out.
    • It's great to track all interactions between users and track all conversions.
    Incentivized
    Read full review
    Cons
    Mapp Digital
    • It would be nice to see the API's functionality introduced into the web client.
    • The reporting tools for transactional messages is different than the rest of the system. This promotes difficulty with getting accurate reporting in the web client, outside of an API call.
    • The custom fields are different for transactional messages, which introduces times when human error may flub the fields because they aren't contiguous throughout the product.
    Read full review
    Piwik PRO
    • Filtering: ip ranges, hostnames, regex. These are a few things that aren't possible like we are used to.
    • Tag Manager: not all tags/triggers are possible yet to what we are used to.
    • Are more progressive payment model: more little steps to buy a plan.
    • Custom dimensions: they weren't available but are now. But they aren't that user friendly yet as I'm used to.
    Read full review
    Likelihood to Renew
    Mapp Digital
    Although BlueHornet offers helpful testing capabilities, the ESP is a bit outdated. There is a lot of room for aesthetics improvement as they are not appealing. The reporting tool is usually broken, and reporting either no, or wrong metrics. If this ESP were to update their design, as well as fix the reporting tool, I think this platform would be much better.
    Read full review
    Piwik PRO
    No answers on this topic
    Usability
    Mapp Digital
    There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find
    Read full review
    Piwik PRO
    No answers on this topic
    Performance
    Mapp Digital
    They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
    Read full review
    Piwik PRO
    No answers on this topic
    Support Rating
    Mapp Digital
    Sometimes it was hard to get an initial response but after we started CCing more people, it became a lot better!
    Read full review
    Piwik PRO
    We had to contact the support several times in the beginning and they really took their time to explain the different functions in detail. So in terms of support I can definitely recommend Piwik PRO.
    Incentivized
    Read full review
    Online Training
    Mapp Digital
    They made sure to go through anything and everything that we wanted
    Read full review
    Piwik PRO
    No answers on this topic
    Implementation Rating
    Mapp Digital
    I wasn't there when they first got it, but when I got there there were only a few people that knew a little bit about it. There was A LOT that we didn't know. Then BlueHornet came and had some workshops and we learned a lot that we didn't even know existed. They were doing a lot of things wrong before BlueHornet came and showed up more about the tool
    Read full review
    Piwik PRO
    No answers on this topic
    Alternatives Considered
    Mapp Digital
    We were able to thoroughly evaluate the program for Mapp Digital thanks to the free trial's availability. Comparing the two products' graphical user interfaces, it's evident that Mapp Digital comes out on top. Mapp Digital's excellent customer service was another reason for our decision to work with the company.
    Incentivized
    Read full review
    Piwik PRO
    Piwik Pro's support for multiple sites saved me a lot of time. To view reports from numerous client sites, I'll have to access a single dashboard. Its digest reports save time and are simple enough for non-technical executives to understand. It gives us access to information about individual users that Google doesn't allow us to see as a whole. It will allow users to express their desires more clearly. As a result, this one is significantly more useful compared to other tools.
    Incentivized
    Read full review
    Return on Investment
    Mapp Digital
    • BlueHornet has been a good entry-level platform. We have successfully launched scores of clients with limited email marketing experience onto this platform. Because it is easy to use, we have spent minimal effort needing to help these clients with problems.
    • It is easy to migrate clients on or off BlueHornet, depending upon their needs. This is helpful because it allows our clients to be on exactly the right platform. Some platforms make it difficult to migrate off, essentially trapping clients on a platform that no longer meets their needs or business objectives.
    • I wish BlueHornet were keeping pace with technology advancements in the industry. The gap between the biggest ESPs and competitors like BlueHornet seems to be growing.
    Read full review
    Piwik PRO
    • We have obtained a good impact both economically and in data integration.
    • It has allowed us to collect and analyze all the data of our clients, and to create groups that allow us to divide potential clients and make personalized messages.
    • We use the Enterprise plan because it provides us with the necessary tools and unlimited features.
    Incentivized
    Read full review
    ScreenShots

    Piwik PRO Screenshots

    Screenshot of the Piwik PRO customer data platformScreenshot of a core reportScreenshot of the dashboardScreenshot of a funnel reportScreenshot of a user flow reportScreenshot of the tag manager