Mattermost vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Zoho Mail
Score 9.4 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
MattermostZoho Mail
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
MattermostZoho Mail
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostZoho Mail
Features
MattermostZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.0
45 Ratings
4% above category average
Zoho Mail
-
Ratings
Task Management7.033 Ratings00 Ratings
Gantt Charts7.59 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Workflow Automation7.326 Ratings00 Ratings
Mobile Access8.942 Ratings00 Ratings
Search8.924 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.2
48 Ratings
3% above category average
Zoho Mail
-
Ratings
Chat9.348 Ratings00 Ratings
Notifications8.448 Ratings00 Ratings
Discussions8.946 Ratings00 Ratings
Surveys9.129 Ratings00 Ratings
Internal knowledgebase6.532 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
13% above category average
Zoho Mail
-
Ratings
Versioning7.911 Ratings00 Ratings
Video files9.422 Ratings00 Ratings
Audio files9.422 Ratings00 Ratings
Document collaboration7.918 Ratings00 Ratings
Access control9.922 Ratings00 Ratings
Advanced security features9.019 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync10.016 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mattermost
-
Ratings
Zoho Mail
8.1
6 Ratings
3% below category average
Anti-malware00 Ratings9.06 Ratings
Customizability00 Ratings8.06 Ratings
Data Loss Protection00 Ratings9.05 Ratings
Threat Detection00 Ratings7.05 Ratings
Sandboxing00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings8.35 Ratings
Management Tools00 Ratings9.06 Ratings
Best Alternatives
MattermostZoho Mail
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostZoho Mail
Likelihood to Recommend
8.0
(50 ratings)
9.0
(6 ratings)
Likelihood to Renew
6.5
(7 ratings)
-
(0 ratings)
Usability
6.4
(6 ratings)
10.0
(1 ratings)
Support Rating
8.0
(9 ratings)
9.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.9
(35 ratings)
-
(0 ratings)
User Testimonials
MattermostZoho Mail
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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Zoho
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Zoho
  • It does allow for notifications for various things, but I am not sure where to turn them all off
  • It only counts to 9 the unread email alert, then says 9+
  • Overall I don't think there is much they need to work on.
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Zoho
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review
Zoho
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Read full review
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Zoho
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Zoho
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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Zoho
  • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
  • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
  • Allows you to manage and store internal and external communications
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat