What users are saying about
11 Ratings
23 Ratings
11 Ratings
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Score 7.4 out of 100
23 Ratings
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Score 7 out of 100

Likelihood to Recommend

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Maximizer CRM
7.7
Vtiger
7.7
Customer data management / contact management
Maximizer CRM
9.7
Vtiger
8.5
Workflow management
Maximizer CRM
5.0
Vtiger
6.8
Territory management
Maximizer CRM
6.3
Vtiger
Opportunity management
Maximizer CRM
9.4
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Maximizer CRM
5.9
Vtiger
7.3
Contract management
Maximizer CRM
9.4
Vtiger
7.4
Quote & order management
Maximizer CRM
7.0
Vtiger
7.8
Interaction tracking
Maximizer CRM
7.6
Vtiger
9.4
Channel / partner relationship management
Maximizer CRM
8.7
Vtiger

Customer Service & Support

Maximizer CRM
8.3
Vtiger
7.8
Case management
Maximizer CRM
8.0
Vtiger
7.4
Call center management
Maximizer CRM
8.0
Vtiger
Help desk management
Maximizer CRM
9.0
Vtiger
8.2

Marketing Automation

Maximizer CRM
7.3
Vtiger
9.2
Lead management
Maximizer CRM
9.1
Vtiger
8.9
Email marketing
Maximizer CRM
5.6
Vtiger
9.4

CRM Project Management

Maximizer CRM
7.9
Vtiger
8.8
Task management
Maximizer CRM
9.1
Vtiger
8.0
Billing and invoicing management
Maximizer CRM
6.0
Vtiger
9.3
Reporting
Maximizer CRM
8.7
Vtiger
9.0

CRM Reporting & Analytics

Maximizer CRM
8.6
Vtiger
9.5
Forecasting
Maximizer CRM
9.1
Vtiger
8.9
Pipeline visualization
Maximizer CRM
7.7
Vtiger
10.0
Customizable reports
Maximizer CRM
9.1
Vtiger
9.5

Customization

Maximizer CRM
5.0
Vtiger
7.9
Custom fields
Maximizer CRM
6.6
Vtiger
7.8
Custom objects
Maximizer CRM
2.0
Vtiger
8.6
Scripting environment
Maximizer CRM
5.0
Vtiger
API for custom integration
Maximizer CRM
6.6
Vtiger
7.3

Security

Maximizer CRM
10.0
Vtiger
8.7
Single sign-on capability
Maximizer CRM
10.0
Vtiger
Role-based user permissions
Maximizer CRM
10.0
Vtiger
8.7

Social CRM

Maximizer CRM
5.0
Vtiger
5.9
Social data
Maximizer CRM
5.0
Vtiger
Social engagement
Maximizer CRM
5.0
Vtiger
5.9

Integrations with 3rd-party Software

Maximizer CRM
4.9
Vtiger
Marketing automation
Maximizer CRM
4.9
Vtiger
Compensation management
Maximizer CRM
4.9
Vtiger

Platform

Maximizer CRM
9.4
Vtiger
5.6
Mobile access
Maximizer CRM
9.4
Vtiger
5.6

Pros

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Likelihood to Renew

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

Maximizer CRM
8.0
Vtiger
7.6

Likelihood to Renew

Maximizer CRM
10.0
Vtiger

Support Rating

Maximizer CRM
8.0
Vtiger
9.0

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